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“The best service in Hualien” 4 of 5 stars
Review of Lienfook Hostelry Hualien

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Lienfook Hostelry Hualien
2.0 of 5 Hotel   |   No.1 Alley 1, Lane 336, Zhongzheng Rd, Hualien City, Hualien 970, Taiwan   |  
Hotel amenities
Ranked #38 of 116 Hotels in Hualien
Auckland Region, New Zealand
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“The best service in Hualien”
4 of 5 stars Reviewed May 22, 2011

This was our last hotel we stayed during our 2 weeks in Taiwan. As none of us could drive on the right hand side (we’re from NZ where we drive on the left) so we needed a place central and not too expensive. Plus not a lot of public transports within Hualien (other than taxi) so mostly we have to walk.

The price was reasonable for 4 nights - roughly USD $25/night including breakfast. On the first night, we were in room 201. It has a Japanese feel and reasonably big for 3 adults. However, the moment we step in we didn't like the smell. It was a very disgusting "fishy" smell. We told the receptionist and they provided an air freshener fan to help reduce the smell. We have it turn on the whole night hoping the smell would go away. But it was still there the next morning which we couldn't stand it at the end. We told the receptionist and they told us they will change room for us! The next room was at room 301 which didn't have the smell. The owner even brought us two big packages of Taiwan sweets as an apology.

The great service did not end there. The staff were very helpful and when we ask them about train ticket heading back to Taipei, the owner when out of his way to take us to the train station to purchase our return tickets to Taipei. Furthermore, when we asked him about transport to Farglory Ocean Park he even offered to take us all the way there (roughly 20-30 mins ride). And he offers to take us back when we finish, but we felt bad and instead took a taxi back.

The breakfast is not provided within the hotel, instead you have $50 TWD to spend/person in this other shop (1-2 mins walk). There are a lot of selections and $50 can get be very filling. The owner even helps us to circle which foods are vegetarian.

The only downside is the cleanness. The walls, windows, corners are all dusty, even the floors. This would be a good hotel if they can clean the hotel! Otherwise 10/10 for the best service.

  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eliwu, Manager at Lienfook Hostelry Hualien, responded to this review, October 26, 2012
Dear Guest
.
Thank you also for taking the time to share your feedback of your holiday with us at Lienfook Hostelry . I do hope we will have the opportunity to welcome you back in the near future.

Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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40 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
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Prices are for 1 room, 2 adults
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Additional Information about Lienfook Hostelry Hualien

Address: No.1 Alley 1, Lane 336, Zhongzheng Rd, Hualien City, Hualien 970, Taiwan
Location: Taiwan > Hualien
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #38 of 116 Hotels in Hualien
Price Range (Based on Average Rates): $
Hotel Class:2 star — Lienfook Hostelry Hualien 2*
Number of rooms: 22
Official Description (provided by the hotel):
Lienfook Hostelry is centrally located, with affordable price, scenic spots beside the main road, convenient for shopping or business trip, and to provide comprehensive services and family intimacy, so that the guests stay home away from home and family sense of belonging, let yourself to enjoy the unique traditional experience to create yourself additional memory to enjoy ... more   less 
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