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“A good option for Hualien” 3 of 5 stars
Review of Hotel Ocean

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Hotel Ocean
4.0 of 5 Hotel   |   No.5 Minquan Road, Hualien, Taiwan   |  
Hotel amenities
Ranked #43 of 99 hotels in Hualien
Cairo, Egypt
Top Contributor
93 reviews 93 reviews
31 hotel reviews
Reviews in 40 cities Reviews in 40 cities
52 helpful votes 52 helpful votes
“A good option for Hualien”
3 of 5 stars Reviewed September 9, 2012

we stayed there after our visit to the Taroko Gorge. The hotel is around 1 hour from the Gorge. It is very close to the downtown area and the night market. The hotel provides bikes for rental which we took for a few hours to discover the downtown and go to the night market which is around 20 minutes biking from the hotel (5 minutes cab ride).

The rooms are spacious and clean. There is also free WiFi. The breakfast is ok (although dominated by chinese options; not very tourist friendly).

The biggest problem we had is the lack of English language speaking staff even in the reception. communicating took more effort than usual. It would have been much easier if there was more english language proficiency. However, despite of that, one of the reception staff organized for us a private car and driver to take us around Hualien in a half day tour which was really nice.

  • Stayed August 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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11 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Any
English first
singapore
Top Contributor
69 reviews 69 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed July 20, 2012

stayed for 1 night in july 2012. arrived early, around 10am because i came from another nearby hotel. couldn't check-in yet (standard procedure).

left luggage with front desk (but they didn't give me any id tag to indicate the luggage is tied to my name) ... this is not a normal practice.

anyway, went for taroko gorge tour, returned to hotel around 5pm. at 6pm, wanted to go to one of the 2 night markets in hualien area. was informed by the front desk female staff there will be a ferry service at 7pm and suggested we wait, so we just went to nearby park to have a stroll and returned before 7pm to wait for the ferry service.

later, upon hearing the conversations of the front desk and other travellers, went to double check on the 7pm ferry service and was told that the ferry service didn't go to the night market we wanted to go. they would only go to the nearer night market - which wasn't told to us. the male front desk staff looked unhappy about our requests and explanation that it was because of his colleagues mis-information that we waited for an hour. he then agreed to ferry us to the night market.

on the way there, he suggested that we return to hotel on our own (and that the hotel will reimburse us nt$100 for the taxi fare .. we agreed to it). in the first place, we wanted to go to the night market ourselves and all we needed was the front desk to help us call a cab. the fault obviously lies with the front desk personnel who's not familiar with their own hotel arrangements.

this hotel is not located in the convenient shopping area (my previous night was nearer to their central shopping area), and cabs aren't easy to catch here. i believe it is to their benefit to offer ferry services to their customers. for the room - i requested for a sea view room. was given the highest floor (5th floor) .. wow! and it faced the sea (or rather the hualien port).

a port view is not a sea view. i wanted a room to see sun rise.

this building is blocked by another building in front and does not get a sun rise view - by the time you get to see the sun, it's already up in the sky!

  • Stayed July 2012, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucks, England
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 13, 2011

As we were going to be late arrivals, we called the hotel from Taitung and managed to get in touch with an English speaking member of staff who arranged to pick us up from the station on arrival. So we arrived at the Hotel already well impressed with the service.
The rooms were light and pleasant with all that one would expect and the staff were exceptional in their helpfulness to non-chinese speakers.
The hotel is situated opposite the port, right by a cycle way along the coast. The area is mainly residential with plenty of restaurants in easy walking distance. The town is a slightly longer walk, through a park and via pedestrian bridge across the river, but the hotel has a good courtesy mini bus service.
The hotel has an open air roof top bar, although it was a little chilly in February!

Recommended.

  • Stayed February 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Ocean

Address: No.5 Minquan Road, Hualien, Taiwan
Location: Taiwan > Hualien
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #43 of 99 hotels in Hualien
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Ocean 4*
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