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“Don't go there!” 1 of 5 stars
Review of Al-Khair Resort

Al-Khair Resort
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Al-Khair Resort
16 km from Homs, Homs, Syria   |  
Hotel amenities
Ranked #8 of 8 hotels in Homs
Ghent, Belgium
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Don't go there!”
1 of 5 stars Reviewed October 8, 2010

Don't spend the night at this hotel, it is better to sleep in the cellar of the Krak des Chevaliers.
We had a dirty, mouldy room with brown-spotted curtains (somebody told us it was "innocent" spots of turkish coffee, let's hope that was right). There was actually a pizza in our minibar - several weeks old...
One of our friends found something filthy in the WC - belonging to a previous guest.
Last but not least, there was lots of noise the whole night through.
Worst hotel I have ever been.

  • Stayed September 2010, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Damascus
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 4, 2009

First the positive: The Al-Khair Resort and Hotel boasts one of the best locations in the Wadi Al-Nasara, with stunning views of the Krak des Chevaliers. It staff were invariably very hospitable, making every effort to please their guests. At one point, I needed internet access, and the general manager allowed me to work in his office -- the only internet connection in the hotel. That said, the drawbacks will ensure that I will not be returning to the Al-Khair Resort the next time I come back to the area. The biggest problem is that the owners simply have not invested sufficiently in clean and comfortable rooms. Throughout our three-day stay, we dealt with dirty sheets and mattresses, extensive water damage to the walls, and an infestation of cockroaches, which, to say the least, did not make for a very restful sleep. The first night of our stay, it rained. The next morning, we discovered that none of the windows in the hotel are waterproof. A large puddle of water had seeped in during the night, soaking our shoes and a number of items in our suitcase, which had been lying on the floor. Our party was split between two rooms. Both rooms had the same issues, which I assume were universal throughout the hotel. The price per night of the Al-Khair Resort would cover a room of the same size in a four-star hotel in Damascus. With this in mind, I will be staying away. The Al-Khair Resort offers neither a cheap dive, nor expensive comfort. I live in Syria. It's a beautiful country. Don't let this be your image of it.

  • Stayed September 2009, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Al-Khair Resort

Address: 16 km from Homs, Homs, Syria
Location: Syria > Homs Governorate > Homs
Amenities:
Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #8 of 8 hotels in Homs

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