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“Decent hotel, rooms a bit too basic for me but good service” 3 of 5 stars
Review of Jetwing Blue

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Jetwing Blue
4.5 of 5 Hotel   |   Ethukale, Negombo 11500, Sri Lanka   |  
Hotel amenities
Ranked #5 of 26 Hotels in Negombo
london
Senior Contributor
38 reviews 38 reviews
32 hotel reviews
Reviews in 29 cities Reviews in 29 cities
69 helpful votes 69 helpful votes
“Decent hotel, rooms a bit too basic for me but good service”
3 of 5 stars Reviewed 3 days ago NEW

After a long flight this was the first hotel of the trip.

Staff and service are good but the rooms are a bit too basic for me. My fault should have upgraded from the superior room

Views, pool, beach and food are all good

The rooms are very clean with free wifi etc and not a bad choice for one or two nights. However, the room was a bit tired and the bathroom and shower dated.

Overall, average but nice staff.

Room Tip: If you can upgrade from superior rooms
See more room tips
  • Stayed December 2014, traveled with family
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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665 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
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Trenton, New Jersey
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Jetwing Blue is a great experience. Literally the biggest thing I can complain about is the distance of the walk between my room and the buffet. The rooms, buffet, wifi, and service were all great. The hotel is beautifully set right on the beach. This place is magic.

  • Stayed November 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ringsaker, Norway
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at Jetwing Blue for 2 weeks in Nov/Dec2014, and we really enjoyed every day of it. The staff was very helpfull and serviceminded. We stayed on b&b, and the breakfast had a great range of food.
Pool was nice and clean.
Rooms spacious and clean.
We got married when we stayed at the hotel, and when we came back from the weddingceremony the room was nicely decorated, and complimentary fruit and cake was in the room. In advance, we booked weddingdinner for us and maid of honor and bestman, and it was perfect. The table was in between the palms aft the beachside of the hotel, and lit up by lanterns.......very romantic, and that was really a memorable night. The food was exellent.

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winchester, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 1 week ago

Only stayed one night but the hotel was comfortable and clean. Rooms are a very good size with everything you need including wifi access. Sits on the beach front with a good pool and outdoor seating.

Food was fine and reasonably priced with a very good selection of local dishes on offer. Would be slightly nervous about travelling outside of the hotel without a driver / guide.

  • Stayed December 2014, traveled as a couple
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basingstoke, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I am currently sat on the beach of this beautiful hotel on my second of three nights at this hotel. Out of curiosity of local restaurants I looked on here, to find some horrific reviews. I would like to address this. First of all, wifi issues. I am not even in the hotel and I am still connected to reasonably fast internet, so I am confused as to how people were unable to connect In their rooms. Next regarding the area, it is along a mildly busy street with the odd traffic horn, however this is inaudible inside. The people around here are entirely friendly, even when you refuse their services, they accept a "no" politely. There are some excellent independent restaurants and bars, mainly "rodeo bar" and "honky tonky twos", both of which within a very short walk and offer excellent service and food, especially the extremely fresh food in honky tonkys. Another review highlighted "dirty" accommodation, which myself and my parents who are travelling with me laughed at. When we arrived we were welcomed by staff (who for the record are all lovely and polite) with a selection of fresh juices and cold towels. They then took us to our room, which was immaculate, apart from having twin beds, to which my dad requested we were moved to one with a double bed, and they immediately switched our room. This room is equally clean and tidy, with a lot of space despite having a double bed, my single bed and a sofa. When we returned from our outings today there was a pleasant surprise for us to return to (I won't write what it was as it is something to enjoy when not expecting it) and we have had great talks with the staff. The food is brilliant, with a large variety catering for everyone. Also we looked in the room service, and although we haven't yet ordered from it, we see it is not at all expensive. I would like to congratulate all members of staff and owners as there is nothing I can fault, and I would love to have stayed longer than we are, however we are traveling the entire island.

  • Stayed December 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Coventry
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We used Jetwing Blue as a base for 8 nights late November while we took in 2 International Cricket matches in Colombo. We were Bed and breakfast staying in a super deluxe room on the second floor.
We only ate breakfast in the hotel restaurant. It was very good covering nearly all breakfast items i have ever eaten with some new breakfast experiences. (Curry, Hoppers etc)
The room was very good with possibly the biggest and most comfortable bed we have had on our
travels. Bathroom very good and views over the beach from the balcony was good.
We found the staff to be friendly but hard to find if you were by the pool or on the beach and wanting a drink. This was the only small gripe.
The pool was very good and the area around the pool was fine.
The beach sellers did pester but a polite no thanks is sufficient and they are only trying to earn a crust.
All in all a good beachside hotel catering for the holidaymaker and business clients.
Plenty of places to eat and drink near to the hotel . Oysters directly over the road was the best curry i had whilst in Negombo!

Room Tip: We were in room 320 which was central above the restaurant. Good views
See more room tips
  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emirate of Abu Dhabi, United Arab Emirates
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in the hotel for one night. It was very comfortable (yes, the bed was comfortable too!) and clean. The food at the breakfast buffet was very good with a lot of variety, and the service staff was always attentive. The hotel staff and management was very courteous and helpful. They had no record of our reservation. Fortunately we had a paper copy of our voucher showing payment made; don't know how that would have worked out if we didn't, so.......bring your copy!

The hotel management was so gracious that they made accommodation for us for a late check out since our flight was late in the evening. That made our day so much nicer by allowing us to take full advantage of all the hotel had to offer including having drinks and food brought to us while enjoying the pools and beach. The only negative comment we can make is there are a lot of pushy people who want to sell you their wares and/or services while you enjoy your me-time or our-time on the beach. They seem to stop where the palm trees meet the pool area, so take note. That did detract from the beauty of it all and the basis for us not giving the hotel a 5 star recommendation. All in all it was a great hotel with a fabulous staff, we highly recommend them, and we will definitely return.

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwing H, General Manager at Jetwing Blue, responded to this review, 2 weeks ago
Dear Guest,

Thank you for sharing your compliments on Trip Advisor following your recent stay at Jetwing Blue in Negombo Sri Lanka.

We at Jetwing hotels take great commitment to deliver nothing but the best and it was a pleasure to note that you were extremely pleased with the product and the personalized service from our dedicated associates.
All your kind words are greatly appreciated and will be shared with the team accordingly

However, we do apologize for the inconvenience caused by the beach vendors and please note that it has our full attention. Rest assured that we are taking some measures to address the situation while respecting their needs to make a living.

We noted as well your comment regarding your reservation, something we will investigate to understand what has gone wrong. Thank you for letting us know.

Thank you once again for your feedback and we look forward to having you back with us for another memorable holiday. Please feel free to contact me if I may be of service in any way in planning your next visit to Jetwing Blue.

Sincerely,

Hyacinth Gunawardena
Director / General Manager
Jetwing Blue
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jetwing Blue

Address: Ethukale, Negombo 11500, Sri Lanka
Location: Sri Lanka > Western Province > Negombo
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 On the Beach Hotel in Negombo
#3 Business Hotel in Negombo
#3 Luxury Hotel in Negombo
#4 Family Hotel in Negombo
#4 Romantic Hotel in Negombo
#4 Spa Hotel in Negombo
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Jetwing Blue 4.5*
Number of rooms: 108
Official Description (provided by the hotel):
Lose yourself amidst golden beaches, azure ocean waters and fiery sunsets at Jetwing Blue, nestled along the shores of the coastal resort town of Negombo. Indulge in luxurious spa treatments, enjoy a magical wedding on the beach or spend a lazy holiday by the sea as Jetwing Blue offers it all. ... more   less 
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Also Known As:
Jetwing Blue Hotel Negombo
Jetwing Blue Oceanic Negombo
Blue Oceanic
Jetwing Blue Oceanic Hotel Negombo

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