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“What an amazing wedding and holiday...” 5 of 5 stars
Review of Jetwing Beach

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Jetwing Beach
4.0 of 5 Hotel   |   Ethukala, Negombo, Sri Lanka   |  
Hotel amenities
Ranked #3 of 26 Hotels in Negombo
Suffolk
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“What an amazing wedding and holiday...”
5 of 5 stars Reviewed February 25, 2012

Feb 2012 we stayed at Jetwing beach for 10 nights! The most amazing place, staff were fantastic and couldnt do enough to help us. We stayed in a suite, which was well worth the upograde and the butler was brillaint! The room was very spacious wiith a beautiful outside area including a sunbathing terrace, jucussi bath and rain shower. The beds were huge and really comfortable!The wedding co ordinator worked at the hotel full time and was always on hand. Everything related to the wedding was well organised and meant we could really relax and enjoy the day. In the eveining we had a private meal on the beach for our party which was amazing. I would recomend this hotel without any hesitation, perfect location on the beach and only 20 minutes from the airport. I have never tasted such good food as that at the Black Coral restaurant. We will definately be returning! I was a little worried about the qulaity of the photos and thought they would not be up to the standard we have in the UK, however the album was amazing and ready in just 2 days along with the DVD, CD of images and certificate. The hairdresser and florists were also amazing. I couldnt have asked for more! I would highly suggest visiting this hotel and indeed getting married there.

Room Tip: Suites on the top floor were very quiet and private with great views of the sea.
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  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Beach, responded to this review, March 6, 2012
Dear Guest,

Greetings from Jetwing Beach and allow me to thank you for taking your precious time to share your experience on Trip Advisor following your stay with us. We at Jetwing Beach take the utmost pride in providing each and every guest with exceptional Sri Lankan hospitality.

We were delighted to learn that you had a good holiday at Jetwing Beach and proud of your compliments and recommendations on the hotel, our associates as well as the food at Black Coral Restaurant. We noted that you were pleased with the wedding arrangements and all involved are sincerely appreciative of your compliments. Let me take this opportunity to congratulate you again and wish you happiness in your new married life.

From the wedding coordinator to the butler, the Executive Chef and the rest of the team, we all look forward to welcoming you back to Jetwing Beach hopefully for your first wedding anniversary.

Once again, thank you for staying with us and for your kind and encouraging comments and please feel free to contact me if I can be of any assistance in the future.

Ayubowan
Sincerely,

Alex Edirisinghe
General Manager
Jetwing Beach
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,036 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (198)
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English first
Stockholm, Sweden
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 24, 2012

During our stay in Negombo Sri Lanka, we were staying at the hotel Jetwing Blue, which is right next to the Jetwing Beach, though we ate a couple of times at the restaurant of this last one. Both hotels are amazing, right on the beach and with wonderful pools and great food. In the Jetwing Beach they have a nice restaurant called Black Coral, which has a great service and very good food.
I would like also to recommend a tour service: they are called OCEANIC Tours and they will take you anywhere you need for just a few rupees. You can send them an email at oceanictours71@gmail.com.

Room Tip: choose room in the ground floor.
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  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Beach, responded to this review, March 6, 2012
Dear Guest,

Greetings from Jetwing Beach and allow me to thank you for taking the time to share your experience on Trip Advisor following your stay with us.

We were delighted to read that you have enjoyed the meals and service at our restaurant Black Coral restaurant and proud of your compliments and recommendations on Jetwing hotels in general.

Once again, thank you for staying with us and for your kind and encouraging comments. We would be delighted to welcome you back to Jetwing Beach in the future and please feel free to contact me if I can be of any assistance.

Ayubowan
Sincerely,

Alex Edirisinghe
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 21, 2012

We stayed at the Jetwing Beach hotel in Negombo for a week in early Feb 2012. The pickup from the airport organized by the hotel was great, a car with hotel staff, water and cool face towels on arrival and the checkin finished on the 20 min drive to the hotel were a great start to our holiday. Checkin at the hotel took less than a minute just to get our key from the reception.
The room was large, overlooking the pool. A large bathroom with a big bath and walk-in shower were great and always kept clean.
Staff at the hotel was really very accommodating to any request and they always dealt with us in a friendly and professional manner.
There is a limit to the restaurants in the hotel, there's four but the menu's are somewhat limited but with many restaurants on the street near the hotel eating well is not a problem.
We saw comments about the crows, mosquito's etc before we travelled. The crows aren't really a problem and can be quite amusing at times. Mosquito's weren't a problem when we were. At all of the outdoor restaurants in the hotel there are squirrels that dart between the trees and around the tables. They don't bother guests and are relatively tame coming close but not too close. They can be had fed if you're into that sort of thing.
We'll be back here again...

Room Tip: Great relaxing location...
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  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Beach, responded to this review, February 28, 2012
Dear Guest,

Greetings from Jetwing Beach and allow me to thank you for taking your precious time to share your experience on Trip Advisor following your recent stay with us. We at Jetwing Beach take the utmost pride in providing each and every guest with exceptional Sri Lankan hospitality.

We were delighted to learn that you had a pleasant holiday at Jetwing Beach and proud of your compliments and recommendations on the hotel, its location, the rooms, the food, and the service from our associates and specially the front office team. This goes a long way in motivating them to keep on delivering the level of service you experienced.

We have noted your comment in regards to the menus and please if you have any additional feedback it would greatly assist us in making some amendments to our present offering.

Once again, thank you for staying with us and for your kind and encouraging comments. We would be delighted to welcome you back to Jetwing Beach in the future and please feel free to contact me if I can be of any assistance.

Ayubowan
Sincerely,

Alex Edirisinghe
General Manager
Jetwing Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sheffield
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed February 17, 2012

Returned last night from 6 nights at the Beach, (sure Sri Lanka wasn't that far away last time we went; hadn't recalled mammoth flight time!), where we had a fantastic, if short, holiday! No, its not 5 star by British standards, but it is a developing country, and the rooms are huge, clean and comfortable. Breakfast was great, beach was idyllic, sea was a little rough but wave-jumping was fun, general areas were clean, service at bars could be slow, beach dogs were a delight for us dog-lovers, vendors were very friendly and took no for an answer when necessary, local restaurants were varied and good-value and weather - despite 24 hour rainathon- was beautiful! What more could one want?! We have been fortunate to have stayed in several similar hotels around the globe, and found it on a par with the likes of the Iberostars. As it was not all-inclusive, evening entertainment was pretty non-existent, but we found it forced our teens to talk to us and enjoy some proper family fun courtesy of a box of 'pop charades' and a Britain quiz!!
Would happily recommend this hotel to all types of people, though would check beach access if with wheelchair user.
Brief request; we were devastated to leave behind a little brown and white dog we called 'Glenda', and would ask anyone who visits the Beach to give her a hug from us. We did enquire in to getting her bought back to the UK, but were told it was impossible, so gave some money to Martin at Lord's to look after her and others. All the dogs were lovely and friendly, and certainly not flea-ridden, so give them all a love and a few biscuits!

Room Tip: Ground floor, opening on to the pool and beach was lovely!
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  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Beach, responded to this review, February 28, 2012
Dear Guest,

Greetings from Jetwing Beach and allow me to thank you for taking your precious time to share your experience on Trip Advisor following your stay with us. We at Jetwing Beach take the utmost pride in providing each and every guest with exceptional Sri Lankan hospitality.

We were delighted to learn that you had a good holiday at Jetwing Beach and proud of your compliments and recommendations on the hotel, breakfast buffet, its location, the rooms. We noted as well with pleasure that you enjoyed some of the restaurants nearby the hotel. I have taken the liberty to share your kind comments with the team as it goes a long way in motivating them in their duties.

Your comment on the level of service at the bar has been noted and we have initiated an increase in training sessions for the bar team in order for them to improve in the area of speedy service. Thank you for pointing this matter to us.

Once again, thank you for staying with us and for your kind and encouraging comments. We would be delighted to welcome you back to Jetwing Beach in the future and please feel free to contact me if I can be of any assistance.

Ayubowan

Sincerely,

Alex Edirisinghe
General Manager
Jetwing Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Albans, United Kingdom
1 review
5 of 5 stars Reviewed February 17, 2012

We stayed at the Beach Negombo for 3 nights at the beginning of February 2012. We chose this hotel as it was under half an hour away from Colombo airport.
We arrived at the hotel during the early hours of the morning and were shown to our room (108) on the ground floor. At first I was disappointed that we were not on a higher floor however when we woke up later that morning we realised that the room was in a perfect position as you could walk just a few steps from the terrace to the pool which was also located next to the beach.
The grounds surrounding the pool were extremely well kept.
We could not have asked for a better room.
The bed was big and comfortable for us. All in all we could not fault the room.
The breakfast buffet was superb and I am not usually a fan of buffets but it offered a very good choice for all tastes.
We did not have lunch at the hotel as we were only going to be in the area for a short time and decided to venture out. Lots of bars and restaurants close by to try.
We did however enjoy a seafood buffet put on by the hotel which was just delicious. The chefs cooked your choices of fish to perfection. Not always easily achieved at buffets but this one was the exception.
We visited the elephant orphanage in Pinnawala which was about an hour and a half away. It was lovely to see the elephants bathing in the river and worth a trip out. Be prepared to grip on to the arm of the taxi door during the journey!
Luckily our taxi driver was very skilled in negotiating the roads.
I have read reviews about hawkers on the beach and yes they are present which may be annoying to some but we found that they did not approach you unless you signalled to them to come over.
On previous holidays in Goa the hawkers there would not leave you until you either bought something or ran away so this in comparison was not a problem.
There is security on the beach that acts as reassurance to the guests that require it but we did not feel at all unsafe on the beach.
Staff were friendly and helpful.
Since our visit we have found out that Jetwing support local animal charities to help humanely control the population of stray dogs and cats in the Negombo area by supporting sterilisation and vaccination programmes.
This has made Jetwing go up even higher in our estimation and will definitely be returning to their fantastic hotel again in the not so distant future.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Beach, responded to this review, March 6, 2012
Dear Guest,

Greetings from Jetwing Beach and allow me to thank you for taking the time to share your experience on Trip Advisor. We, at Jetwing Beach take the utmost pride in providing each and every guest with exceptional Sri Lankan hospitality.

We were extremely happy and delighted that you have enjoyed your stay with us and appreciate the recommendations and compliments on the room, location, seafood buffet, and the service you received from our associates.

We have shared your valuable comments with the Kitchen Brigade and the rest of our associates as they are very encouraging and will go a long way in motivating them in their duties.

Once again thank you for staying with us and for your kind comments, which are sincerely appreciated. We would be delighted to welcome you back to Jetwing Beach in the future and please do not hesitate to contact me if I can be of any assistance.

Sincerely,

Alex Edirisinghe
General Manager
Jetwing Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vaxjo, Sweden
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 16, 2012

We stayed at the Jetwing Beach for a week in February 2012. The service was immaculate, and the room large and beautiful. Especially the breakfast buffee made an impression, it was the best I've ever had! The kitchen staff were kind enough to prepare gluten-free rice and coconut rotty for me since I can't eat regular bread. If you have food restrictions, please tell them in advance, it took a couple of mornings to get the special bread. The pools are great, and the beach large and hot, so the palm-shaded sun chairs were the perfect place to relax. The lunch and dinner of the hotel's restaurants were out of our price range, but there are plenty of nice restaurants around.
The only complaint was the sleep quality. The room we were in was on the ground floor, and opposite to a staff service facility room. There was a lot of noise during the night and very early in the morning by the staff out in the hallway, and the door of the room let all the noise in. Also the noises from the downstairs restaurant & kitchen made it necessary to wear earplugs during the night. My suggestion to the hotel would be to install double doors to block the noise from that hallway or to replace the doors with thicker ones. Furthermore, the bed was hard for my liking, but it's a matter of opinion. There are some mosquitos that come into the room at night, so make sure to use repellents.

Room Tip: Ask for a room that isn't on the service corridor right next to the front desk.
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  • Stayed February 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Beach, responded to this review, February 28, 2012
Dear Guest,

Greetings from Jetwing Beach and allow me to thank you for taking the time to share your experience on Trip Advisor following your recent stay with us.

We, at Jetwing Beach take the utmost pride in providing each and every guest with exceptional Sri Lankan hospitality.

We were extremely happy and delighted that you have enjoyed your stay with us and appreciate the recommendations and compliments on the breakfast buffet, the room and the service you received from our associates.

We have shared your valuable comments with our team as they are very encouraging and they will go a long way in motivating them in their duties.

We are really sorry for the inconvenience caused during the night and early morning by our associates using the pantry close to the particular room you stayed in. Thank you for bringing this matter to my attention and rest assured that we will be looking into alternatives for the pantry location as well as educate our associates to be more mindful in the future. Your recommendation on the double door is as well very valuable.

Once again thank you for staying with us and for your kind comments, which are sincerely appreciated. We would be delighted to welcome you back to Jetwing Beach in the future and please do not hesitate to contact me if I can be of any assistance.

Sincerely,

Alex Edirisinghe
General Manager
Jetwing Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 12, 2012

We stayed at Jetwing Beach Hotel from 5th December to 18th December. It's taken a while to write this review due to a full on family day to day stuff but finally doing it now! We had a fantastic stay at this hotel. From day one the staff were extremely helpful and friendly. The Relationship Manager (Nilanthi) was incredibly helpful. From requests regarding our room, to providing lunch when we left the hotel on the a three day trip, to providing another room on check out - all round great service from her and she really made a difference to the quality of our holiday.
The room we stayed in had a fantastic view of the ocean, the food was great and as it was approaching Christmas they really did make a special effort with the decorations.
They offered a good variety of foods with the option to always 'Go Sri Lanka'. If you didn't feel like that option on certain days there were always European menu alternatives.
Service was friendly and they always made a fuss of our daughter (aged 2), going out of their way to make sure she ate the food she liked.
The pool and beach were gorgeous, and if you venture along the coast for a bit to the fishing villages they always greeted you with a friendly smile.
From the staff around the pool (Manoj & the other guys) to the hotel drivers (especially Mahuja Fernando) we have nothing but praise.
The only thing that was slightly annoying were the hawkers on the beach always trying to sell something when you wanted to just relax and admire the view. However they're not allowed past a certain point on the hotel property so if you go further back where the sun beds are they can't bother you too much.
Otherwise, concerning the hotel, staff and location, we had a great holiday and can't really find fault with anything.
One of the reasons we chose this hotel was the Kids Club and we weren't disappointed there either. We hesitated at first to take our daughter there as we thought she'd be upset and want to stay with us, but she loved it and really looked forward to going each time. The staff were wonderful and at the end of holiday presented us with a book of all her pictures and paintings.
We couldn't have asked for more and actually should have made more use of the Kids Club, and enjoyed more blissful walks together (as a couple) along the beach.
Overall, we had a great time and highly recommend this hotel and location!

Room Tip: Rooms on the top floor facing the beach were quiet and seemed to be the best quality.
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  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Beach, responded to this review, February 17, 2012
Dear Guest,

Greetings from Jetwing Beach and allow me to thank you for taking your precious time to share your experience on Trip Advisor following your stay with us. We at Jetwing Beach take the utmost pride in providing each and every guest with exceptional Sri Lankan hospitality.

We were delighted to learn that you had a good holiday at Jetwing Beach and proud of your compliments and recommendations on the hotel, its location, the rooms, the food, and the service in general from our associates. I have taken the liberty to share your kind comments with the team as it goes a long way in motivating them in their duties.

Nilanthi, the Guest Relations Manager, the front office team, the child care center, the pool attendants, the drivers and the rest of the team are really appreciative of your compliments and look forward to welcoming you back to Jetwing Beach.

The inconvenience caused by the beach vendors has our full attention and, although not part of the hotel team, rest assured that we are taking some measures to address the situation while respecting their needs to make a living.

Once again, thank you for staying with us and for your kind and encouraging comments. We would be delighted to welcome you back to Jetwing Beach in the future and please feel free to contact me if I can be of any assistance.

Ayubowan
Sincerely,

Alex Edirisinghe
General Manager
Jetwing Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jetwing Beach

Address: Ethukala, Negombo, Sri Lanka
Location: Sri Lanka > Western Province > Negombo
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Negombo
#1 Family Hotel in Negombo
#1 Romantic Hotel in Negombo
#2 Luxury Hotel in Negombo
#2 Business Hotel in Negombo
#2 Spa Hotel in Negombo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Jetwing Beach 4*
Number of rooms: 78
Official Description (provided by the hotel):
Surrounded by the rhythmic sounds of the sea, Jetwing Beach lies near the golden sands of the resort town of Negombo, basking in the glorious tropical sunshine of this island paradise. Incorporating a unique blend of space and style in its design, this inimitably charming hotel is ideal for a fun family holiday or an intimate couples retreat. ... more   less 
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Also Known As:
Jetwing Beach Negombo
Jetwing Beach Hotel Negombo
The Beach Negombo
Beach Hotel Sri Lanka
Beach Hotel Negombo

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