In march while staying at the Villa Extra we seem to have missed out on the 'Extra'. Our hostess was lacking in friendly customer service skills--she was rude with guests, not very welcoming and told other folks there were no vacancies when we saw no other guests. She locks the Villa at 10 so we had to hurry back from our evening out and then she proceeded to turn the wireless internet off. You get the feeling of a sense of cheapness to the point that things needed repair, like our broken shower door.
The location is perfect for the late night arrivals from the airport, the rooms are large but there are no 'extras' and the atmosphere is cold and unwelcoming.l We were so disappointed we cut our stay short and made other arrangements.
- Also Known As:
- Villa Extra Hotel
- Villa Extra Hotel Negombo
- Official Description (provided by the hotel):
- Villa Extra is a small luxury Guest House. It is just 5 minutes from the Beach and the Beach Hotels. The perfect place for Business Travelers, for a Stopover and for Long Stays. We offer European Management and hygienic Standards and a very personal service. ... more less
- Reservation Options:
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