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The Fortress: Traveler Reviews


The Fortress
Hotel class 5 of 5
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PO Box 126, Galle, Sri Lanka
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Traveler Reviews

91% Recommend
4.5 of 5 stars 69 reviews
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Fab hotel

The Fortress

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5 of 5 stars
Faiz_S 5 contributions
London, England
Jul 24, 2007 | Trip type: Couples
6/7 found this review helpful

This hotel is completely fantastic.

The car transfer from Colombo was very long (5 hours) but the journey is worth it.


ROOMS
We started in a Ocean Room, which was a very good size. It had a massive bathroom (I swear you can fit 10 people in that shower), huge bath tub, high quality toiletries, etc.

The bed is also very large (super king size??) and comfy. There's a 37" LCD, small Bose sound system and video ipod (fully loaded with various types of music).

All fixtures and fittings were of a very high quality. Also there was a remote control for all the lights, which was a nice touch.

We then upgraded to a Beach Room. This is identical to an Ocean Room except it's ground floor, so has direct access to pool and beach and it also has a jacuzzi! Which was very, very nice.

After a couple of days we upgraded again to an Ocean Loft. These are twice the size of Ocean / Beach rooms with an upstairs downstairs. The bathroom is smaller (no bath / jacuzzi or twin vanity sinks) but this is made up for by the downstairs. The downstairs has a large sofa, cool lamp and rug another 37" TV, 5.1 Bose lifestyle system, another ipod and a heated plunge pool! It was very cool watching dvds from the pool.


FOOD
There's really only one restaurant. The menu is quite limited (same menu for lunch and dinner!), but the quality is very good. They also have a large wine selection (although we don't drink). We were there for a week and there were two special nights - BBQ and Sri Lankan on Thurs and Fri respectively.


POOL
Large pool(s) but they weren't heated. It rained for an hour or so every day so which didn't help. There are plenty of deck chairs and the service is excellent.


SERVICE
The service was excellent throughout. Very friendly, nothing was too much trouble, frequently asked if they could do anything for us.


STUFF WE DIDN'T LIKE
The transfer is very, very long by car.

The pricing on the food and excursions was not clear at all. The menu tells you there will be service and tax added to your bill but doesn't tell you what the %s are. Equally we went on an excusion and the tax / service / tickets (!!!) / jeep fee weren't mentioned. They did apologise for this and reduced their fee slightly.

There was very, very little to do in the evenings. The bar was nice (they had shisha), but there was only entertainment on Saturday. There are only a handful of English channels so we watched DVDs from their library.


OVERALL
Top hotel, great rooms, staff and beach, thoroughly recommend.

  • Liked — Rooms
  • Disliked — Transfer, unclear pricing
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since September 05, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
  • I do not recommend this hotel for Young singles, People with disabilities, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $248 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Fabulous

The Fortress

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5 of 5 stars
Voyager555 48 contributions
London
May 22, 2007 | Trip type: Couples
24/25 found this review helpful

We've just come back from an eight-night stay at The Fortress (followed by a week at the Taj Exotica in the Maldives - review to come).

All I can say is that if anyone has been contemplating this hotel for their holiday in Sri Lanka, then don't hesitate in making a booking. I am glad to finally have been so I can share some information that might help people in deciding.
First of all, this hotel offers incredible value for money. The minimum rate at the time we booked was $510 per night, but this was brought down to $210 not long before we left. On the hotel's website they offer free nights also, and we took advantage of four free nights when we paid for four. B&B or HB rates can be negotiated with the hotel, and if you take the cheapest room, you will likely be upgraded.
We started our stay in an Ocan Room, which was fantastic. After two nights we were kindly upgraded to an Ocean Loft, but to be honest, I kind of preferred the Ocean Room. The loft is on two floors with a small pool downstairs and massive plasma TV, but we were mainly just in the upstairs bedroom part, and with the loft you miss out on the fab jacuzzi and twin sinks in the bathroom that the Ocean Room has. Fortress and Beach rooms are identical to the Ocean Room - only change is the view and the floor.

Room

The rooms are top notch. Big plasma TVs (although slightly disappointing range of TV channels), Nespresso coffee machine with free cartridges, selection of teas, wonderful bathroom amenities, super surround sounnd system with an iPod in each room containing any music you can think of, massive bed, brilliant pod bathtub jacuzzi with changing coloured lights. All the lighting is state of the art. Basically, the hotel offers you excellent quality rooms at a very decent price.

Pool

The website doesn't capture the size of the pool. It's huge, and the loungers are great. Poolside service great, with fruit kebabs, cold towels, ice cream being handed out during the day.

Activities

There is nothing to do at the hotel apart from lounge around by the pool listening to the sound of the ocean. But don't think that you'll be totally isolated. Unawatuna (a popular place for surfers etc. I believe) is only a ten minute tuk-tuk ride away ($3 return we paid a guy) and Galle, with some lovely hotels to go to for dinner is not far away either. You can take a day trip safari to Yala national park, visit the Fort at Galle, and do some other small trips from the hotel. Watersports not available at the hotel, but closeby at Unawatuna. DVD and book library providing free lending in the hotel. The bar area is nice in the evening for a cocktail.

Spa

We had a massage at the spa, which was great. I would say, however, that the spa is not on par with some of the hotels we have stayed in previously with similar spec. It was really nice, and the treatments great... just not totally taken with the surroundings - felt it could have had more of a wow factor. No slippers provided, or pre or post treatment beverage.

Food

The menu was greatly imporved the last day of our stay. Good selection to suit all tastes, with some very reasonably priced options. Beers are 300 Rp, which is about $3, so cheap enough. A dinner without wine will probably set you back about $50 for a couple, with a starter and main and some beers. Breakfast was great, although buffet not on every day (you can order whatever you want that was in the buffet).

Other

We had a truly magical stay at The Fortress. It was very quiet during our stay so we got a lot of attention, but the staff are really really great, and we found this to be lacking during our stay in the Maldives straight after Sri Lanka. The Maldives is a lot more about getting you to spend as much money as possible during our stay, whereas at The Fortress we found the guys great for a chat and a laugh, but equally discreet when you want privacy. The guys at reception were genuinele happy to offer us the room upgrade, and helped us out with loads of little things during our stay.

If you want action or loads of things to do, perhaps a long stay like ours isn't for you. If you are travelling around Sri Lanka and are passing by Galle, try to stay one or two nights and enjoy the hotel, the pool, and the lovely ocean view (you can't swim in the Ocean right by the hotel - the current is too strong). If, like us, you are looking for a relaxing luxury holiday, The Fortress is a winner. If you can afford it, take the seaplane from Colombo rather than a road transfer, as it took us the bones of five hours to get there after our 11-hour flight, which wasn't ideal.

You will love The Fortress. We did.

  • Liked — The staff, the room, the pool
  • Disliked — Distance from Colombo by car
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay May 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since April 08, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers
  • I do not recommend this hotel for Young singles, People with disabilities, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $248 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Brand New

The Fortress

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4 of 5 stars
jetset07 1 contribution
on the move
Jan 15, 2007 | Trip type: Couples
7/7 found this review helpful

New resort which still is not 100% when we were there, the staff were great though and helpful. Pool was fantastic overlooking the beach. Gardens still had some work to do as did a couple of other areas. Despite some minor issues during our stay we enjoyed it it is very modern compared to other places we stayed in Sri Lanka and look forward to staying again and seeing the resort finished.

  • Liked — Pool
  • Disliked — gardens not finished
  • Tips/Secrets: — travel by seaplane
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2007
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since January 15, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $248 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Schönes Hotel für einen erholsamen Urlaub

The Fortress

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5 of 5 stars
holidayFrankfurt 48 contributions
Frankfurt, Germany
Jan 12, 2009 | Trip type: Couples

  • Liked — rundum zufrieden
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay February 2008
  • Visit was for Romantischer Ausflug
  • Traveled with Ehegatte/Ehegattin/Lebensgefährte
  • Age group 35-49
  • Member since January 08, 2009
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Tourists
  • I do not recommend this hotel for Young singles, Pet owners, Families with young children
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $248 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
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The Fortress Also Known As

Address: PO Box 126, Galle, Sri Lanka