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“Paradise with amazing service.” 5 of 5 stars
Review of Jetwing Lighthouse

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Jetwing Lighthouse
4.0 of 5 Hotel   |   Dadella, Galle 80000, Sri Lanka   |  
Hotel amenities
Ranked #14 of 40 hotels in Galle
1 review
1 helpful vote 1 helpful vote
“Paradise with amazing service.”
5 of 5 stars Reviewed October 1, 2013

If this stay is slightly above your budget, it will be well worth it. It was beyond amazing - you sincerely will not be disappointed.

With a group of nine 25-30 year olds who have travelled around the world, impressing each one of us might be difficult. However, that's exactly what Lighthouse by Jetwing has done.

Between the amazing attention and service, the great food, and the views - we all miss this hotel from the 4 hotels we stayed in within Sri Lanka.

Our deepest, sincerest thanks to Mr. Manoj, the hotel reception, and all of the helpful staff. Jetwing should be counting their blessings for having such amazing employees.

Thank you for showing us what Sri Lanka can offer - we are all hoping we (or our parents!) will be back soon.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Lighthouse, responded to this review, October 14, 2013
Dear Guest,

Thank you for your extremely positive review on Trip Advisor about the Jetwing Lighthouse. I am very pleased to hear that your stay with us, from what you say, was a fantastic experience. We are all about providing the best services and facilities to all our guests so they leave with unforgettable memories of the Jetwing Lighthouse experience.

Your positive comments on the food and the service through the hotel will be received well by my team here, as that is a very important aspect of a guests stay with us.I am blessed that I have such amazing employees here at Jetwing Lighthouse.

I am also pleased that the room was up to expectations and you were able to enjoy the stunning views that make the property one of the most unique on the Southern coast, but on the whole island. The hotel is designed and built so that all our guests can enjoy views of the Indian Ocean from their room or at the restaurants or while enjoying most our facilities.

While thanking you for your extremely positive comments about the property, I also take this opportunity to welcome you and maybe your parents back to the Jetwing Lighthouse when your travels bring you to Galle, Sri Lanka.

Ayubowan,
Robert Claesson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (208)
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Dublin
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 1, 2013

We stayed here for 6 nights at the end of our tour around Sri Lanka and would highly recommend it. Great hotel in a lovely seaside location. Room was great, very good size with a great bathroom and balcony. I found the staff extremely friendly and helpful. The close location to Galle is also a plus (5 mins away). The only downsides were the beach (not very nice and not safe to swim in the sea) and the food (expensive and average compared to other hotels we stayed in).

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Lighthouse, responded to this review, October 14, 2013
Dear Guest,

I am glad you chose to stay at Jetwing Lighthouse during your 6 nights to Galle, Sri Lanka. I am also glad you have taken the time to write a review on Trip Advisor. As the General Manager I am always pleased to get feedback from all our guests positive or negative.

The associates who work make a huge difference at the end of the day no matter how good the facilities are, and I am glad to hear that the entire team here was able to please you and exceed your expectations. It is correct that during September the beaches on the west coast can be rough and not always safe to swim in.

I would like to welcome you back to Jetwing Lighthouse if you visit Galle, Sri Lanka and please contact myself if I can be of any assistance with your next booking.
Thank you again for your feedback.

Ayubowan,
Robert Claesson
Jetwing Lighthouse
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 29, 2013

I have been travelling in a group of 4 for the past month through India and Sri Lanka and this hotel surpassed all the others we stayed at. The staff are amongst the friendliest and attentive without being intrusive. Food and buffet extensive and delicious. The decor of the hotel would be hard to fault. Rooms are large and tastefully decorated. We only stayed one night and regret not having more time to spend in Galle surrounded by the magnificence of this hotel.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Lighthouse, responded to this review, October 14, 2013
Dear Guest,

Thank you for visiting us at the Jetwing Lighthouse Galle. I am very glad that you have taken time to place this review on Trip Advisor.

We are very glad we were able to make your stay a fantastic and memorable one, and that the whole team, hotel facilities were up to expectations. With this unique property we try to give our guests an experience like no other, and the tranquil and relaxed feel to the property only adds to the extra ordinary ambiance we like to maintain.

We look to cater to guests in the best ways possible and our guests are extremely important to us.

We thank you for staying with us, and the doors are always open and we are happy to welcome you back to stay with us in the future hopefully for a longer stay.

Ayubowan,

Robert Claesson
General Manager
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Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed September 25, 2013

I am the Chairman of the above UK based pediatric heart Charity and each year we bring around 15 volunteer medics, including a heart surgeon, cardiologist, theatre and Intensive care doctors, nurses and support staff to the Karapitaya Hospital in Galle, from The Evelina London Childrens Hospital, to perform heart surgery on Sri Lankan children with serious heart defects, working with the very professional and capable local teams in the heart unit.
We have stayed over the years at several different hotels in the Galle area, but this year we returned to The Lighthouse Hotel, where we have stayed on several previous occasions. I would be staggered if anyone staying here could ever find fault with this stunning, traditional and welcoming venue, the staff are amongst the friendliest most hospitable and accommodating I have ever experienced traveling extensively worldwide, the food, quality, selection and service magnificent, the location simply wonderful and the facilities as good as any I've ever experienced.
The General Manager, Mr Robert Classon, was always on hand and ready to assist our group with the many logistical matters we had to deal with, and Ananda the Guest Relations Manager was also extremely helpful.
We will be making our booking for next years Mission at The Lighthouse before we leave for the UK. Our website is www.takeheartmercymission.com

Room Tip: I had 304, top floor overlooking the Ocean, great views but all rooms seem good. Wifi is like all ot...
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Lighthouse, responded to this review, October 14, 2013
Dear Chairman,

Thank you for your extremely positive review on Trip Advisor about the Jetwing Lighthouse. I am very pleased to hear that you came back to stay with us, from what you say, was a fantastic experience. We are all about providing the best services and facilities to all our guests so they leave with unforgettable memories of the Jetwing Lighthouse experience.

Your positive comments on the food and the service through the hotel will be received well by my team here, as that is a very important aspect of a guests stay with us.I am lucky that I have such amazing employees here at Jetwing Lighthouse.

I am also pleased that the room was up to expectations and you were able to enjoy the stunning views that make the property one of the most unique on the Southern coast, but on the whole island.

The hotel is designed and built so that all our guests can enjoy views of the Indian Ocean from their room or at the restaurants or while enjoying most our facilities. Myself and the team also are so touched with the mission and the amazing work you are doing for the children at the hospital in Galle.

While thanking you for your extremely positive comments about the property, I also take this opportunity to welcome you back next year to the Jetwing Lighthouse Galle, Sri Lanka for another successful takeheartmission.

Ayubowan,
Robert Claesson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed September 24, 2013

A breath-taking location with a large public terrace overlooking a dramatic palm-framed ocean view that hosts a sunset best-accompanied with an ice-cold G&T served by one of the many attentive (but not intrusive) and ever-smiling staff. The feel is certainly one of high-end glamour with simple but elegant decor and smart architecture - the entrance staircase is incredible.

I recommend throwing the balcony doors open and enjoying the tropical breeze whilst taking a bubble bath (after a lush spa treatment of course!) - the exquisite bathroom has a broad opening into the main room, so you can see out to the ocean. Then find your way in the ginormous bed and indulge in the crisp cotton sheets that are always turned down with a flower or cookie as a sweet finishing flourish.

My only regret is being here without my fella as I would love to share this magic experience!

Room Tip: My room is 312 - can't imagine it could get much better!
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jetwinghotels, General Manager at Jetwing Lighthouse, responded to this review, October 14, 2013
Dear Guest,

Thank you for taking the time to leave us a review on Trip Advisor. It was a pleasure to have your with us, and here at Jetwing Lighthouse we take pride in providing guests with the best of services and facilities and I’m glad you were able to enjoy the best of it. Jetwing Lighthouse does indeed possess relaxing qualities from the environment to the views a guest can take in.

We hope to see you back with us in the future and hope it will be with your partner.

Ayubowan,
Robert Claesson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed September 24, 2013

This is a superb hotel. The entry staircase is spectacular and the hotel design is rightly famous. All staff are extremely attentive and drinks on the bar terrace overlooking the sea has great atmosphere - one of the best locations anywhere. The rooms are magnificent with original teak and brass features. Most have balconies overlooking the ocean or swimming pools. The spa is classy and quietly located outside of the main hotel. Easy access to walk along the beach (best in the early morning or evening) and two pools, both of which are good size.
The staff are extremely helpful, friendly and attentive but not intrusive. Food is invariably top class and includes authentic local food (hoppers, sambal, local fruit etc) as well as international cuisine. Our group has been coming here for eight years and won't stay anywhere else.

Room Tip: Ask for an ocean view.
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 22, 2013

We enjoyed a very pleasant week here at the beginning of August. Galle ticks the boxes for both relaxation and some sightseeing and culture...... sea was choppy but pools were excellent - beach was good for walking.... rooms were well equipped, Wi-Fi worked; breakfast was excellent...pool attendants were attentive...it was a good stay.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Jetwing Lighthouse

Address: Dadella, Galle 80000, Sri Lanka
Location: Sri Lanka > Southern Province > Galle
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Galle
#3 Spa Hotel in Galle
#4 On the Beach Hotel in Galle
#4 Luxury Hotel in Galle
#9 Romantic Hotel in Galle
#10 Family Hotel in Galle
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Jetwing Lighthouse 4*
Official Description (provided by the hotel):
A distinctive landmark that stands along the Galle coastline, Jetwing Lighthouse blends minimalistic elegance with splashes of sophistication set amidst breathtaking ocean views. Designed by famed architect Geoffrey Bawa, this luxurious hotel lets you indulge in the finer things in life as you travel back in time and explore Sri Lanka’s colonial past. ... more   less 
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Also Known As:
Jetwing Lighthouse Galle
Jetwing Lighthouse Hotel Galle
Lighthouse Spa

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