We took a group of 45 for 6 nights after a lot of research and having followed with a tour of Sri Lanka including staying in Negombo would recommend Bentota and the Avani. It would have got 5* but for patchy customer service (see below). The +s vastly outsweigh the -s: Beautiful buildings, grounds and beach, very good breakfast and dinner buffets, large pool and plenty of recliner chairs. The village is nice with little local shops & restaurants (especially Escoffier and Diya Sisila), river nature trips, rail service to Colombo or Galle (trains not a problem in the rooms) and the beach beautiful and not too much hassle as village regulates the number via a training and "blue shirt" system. While we were there sea was quite rough but as shallow safe except for under 12 children and many of us enjoyed some body surfing.
The problem arose with out of the "ordinary" requests e.g. a la carte food, replacing face-towels, room service etc which was patchy / slow. To be fair they produced an excellent cocktail party / buffet dinner for our last night but this had a lot of senior management involvement.
So if you expect, and will feel irritated by lack of, perfect service you won't enjoy the Avani but otherwise this is a great place for a holiday.
PS Avoid the rip-off "herb and spice garden" down the road which is rip=off
- Also Known As:
- Avani Bentota Hotel Bentota
- Avani Bentota Hotel
- Avani Bentota Resort And Spa
- Serendib Hotel Bentota
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Agoda, Asiatravel.com Holdings, Venere and Tingo so you can book your AVANI Bentota Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.