We were offered this hotel by Korean Air since we had a 17 hour layover with 3 small children. We happily accepted and once arriving at the airport they directed us to an area to wait for the shuttle to the hotel. A nice surprise was that our dinner and breakfast buffet was included. It turned out to be an actual bus for the hotel and quickly filled with people from all over the world.
We waited in line to check in and the service was friendly and efficient. The woman at the desk told me that they were giving us two rooms so that everyone could have a bed and that they would be adjoining. This was another wonderful surprise after 2 weeks in China. They also said they would send a "baby bed" up to our room quickly. One room had a king and the other had 2 fulls. Our 7 & 4 year old girls were so excited to have their own room. Each room had a hot pot and 2 complimentary bottles of water. At check in they also told us when to check out so we would be able to catch the shuttle back in time to catch our flight.
We dropped our carry on bags in our room and headed down to the buffet. The food was fresh and amazing. They had a cake and gelato bar for dessert and that was our kids favorite part.
We used the hotel toiletries for showers, etc because we had checked our bags all the way through to America. The quality of those products was great. The beds were firm, but not uncomfortable. The free internet was incredibly fast.
In the morning we had the breakfast buffet with cooked to order omlettes and an amazing selection of other breakfast foods. We checked out and waited for the shuttle which took us right back to the airport in a matter of minutes.
The hotel has a lot of conference rooms, spa and even a casino. We didn't go in any of those areas, but I am sure they were as nice as the rest of the hotel. The staff was friendly and quite a few spoke English.
I highly recommend this Hyatt as we have stayed in many in America and the service was top notch.
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- Also Known As:
- Hyatt Regency Incheon Hotel Incheon
- Incheon Hyatt Regency
- Hyatt Incheon