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“Best Airport Hotel” 4 of 5 stars
Review of Grand Hyatt Incheon

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Grand Hyatt Incheon
4.5 of 5 Hotel   |   208,Yeongjonghaeannam-ro 321beon-gil, Unseo-dong, Jung-gu, Incheon 400-340, South Korea (Formerly Hyatt Regency Incheon)   |  
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Ranked #2 of 88 Hotels in Incheon
Norway
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
“Best Airport Hotel”
4 of 5 stars Reviewed February 16, 2013

I stayed at the Hyatt Regency Incheon for one night as the day after I had an early flight back to Europe. Very nice hotel, nice service, nice facilities and very clean. Very spacious rooms with all you need for a comfortable stay. I will book it again for my next trip to Korea.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hyattregencyincheon, 매니저 at Grand Hyatt Incheon, responded to this review, February 18, 2013
Greetings from Hyatt Regency Incheon

We are delighted to read your positive comments on our facilities.
Thank you for sharing your recent experience with us and we hope to be able to welcome you back to Hyatt Regency Incheon.

Misun Ha
Marketing Commnunications Manager
Hyatt Regency Incheon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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748 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
N. Ireland
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
Reviews in 30 cities Reviews in 30 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed February 12, 2013

Located less than 5 minutes from the terminal, I was checked in, unpacked and in the spa within 45 minutes of landing from Sydney. The sauna, steam room and Korean style baths were the perfect antidote to jet-lag. There was also a 25 metre swimming pool for more energetic travellers. The rooms were spacious and well furnished and I enjoyed a varied and hearty breakfast. One word of warning - the restaurant prices are hefty! If offered a choice of stop-over hotel, then the Hyatt is top of my list. I hope to be back.

Room Tip: Upper rooms give a good view of the airport and are quiet
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hyattregencyincheon, 매니저 at Grand Hyatt Incheon, responded to this review, February 13, 2013
Thank you for taking the time to share your review further to your recent stay with us.

We are pleased to read your positive comments on our facilities and appreciate your
feedback on ways to enhance our guests experiences in the future.

We hope to be able to welcome you back to Hyatt Regency Incheon.

Misun Ha
Marketing Communications Manager
Hyatt Regency Incheon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Top Contributor
75 reviews 75 reviews
24 hotel reviews
Reviews in 32 cities Reviews in 32 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 9, 2013

This is the nicest hotel close to the ICN airport. It's great if you have business near the airport or if you fly in one day and have a flight out the next (long stopover). Do note that if your flight is schedule to arrive before check-in time you really need to make an effort to let them know that you will be early and get confirmation of the early check-in or they may try to charge you a percentage of the night's stay. The spa is AMAZING with affordable massages that are great after a trans-Pacific flight (14 hours - ouch!).

Room Tip: High floor with airport view is great!!
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  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hyattregencyincheon, PR 매니저 at Grand Hyatt Incheon, responded to this review, February 12, 2013
Thank you for taking the time to share your review further to your recent stay with us.
We are pleased to read your positive comments on our facilities and appreciate your feedback on ways to enhance our guests experiences in the future.

We will strive to maintain and continually enhance our product and service.

We hope to be able to welcome you back to Hyatt Regency Incheon.

Misun Ha
Marketing Communications Manager
Hyatt Regency Incheon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 4, 2013

Great for an overnight stopover which we did enroute to the US.Large room with a nice bathroom.Staff helpful.There was a supermarket 5 mins walk from the hotel.WE were thankful to get late checkout at 2pm which enabled us to get a proper rest prior to our flight.Would stay here again.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hyattregencyincheon, PR 매니저 at Grand Hyatt Incheon, responded to this review, February 4, 2013
Greetings from Hyatt Regency Incheon

We are delighted to read your positive comments on our facilities.
Thank you for sharing your recent experience with us and we hope to be able to welcome you back to Hyatt Regency Incheon.

Misun Ha
Marketing Commnunications Manager
Hyatt Regency Incheon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lagos, Nigeria
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 4, 2013

The Hyatt Regency at ICN is probably one of the better 'airport' hotesl I use. The pick up bus from stop 13 right outside the terminal is frequent and convenient. The hotel checkin is efficient.
The Club floor rooms have all one would expect...the club itself is a tad disapointing if you compare it with say the Park Royal in Singapore's club however it is pretty good. One cannot take coffee and so on from the Club to your room which is a tad frustrating...also if you want a cooked breakfast one has to go to the cafe (excellent but pricey) down stairs...this is perhaps the only club I use that does not offer at least the ubiquitous boiled egg!
One great feature is the facility to check into Korean Air flights in the hotel itself - great!

Room Tip: Just remember - by the time you have added a drink at the bar and breakfast to a Standard room - Clu...
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hyattregencyincheon, 매니저 at Grand Hyatt Incheon, responded to this review, February 6, 2013
Greetings from Hyatt Regency Incheon

I would like to thank you for taking the time to share your recent experience with us.

Your comments and feedback have been duly noted and please rest assured that some improvement will be made in these areas.

I thank you once again for the time you have taken to share your thoughts and experience with us, and I look forward to welcoming you whenever your travels bring you back to Incheon.
Please do not hesitate to contact me directly or email me if I can be of any further assistance at patrick.verove@hyatt.com

Best Regards

Patrick Verove
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
Top Contributor
53 reviews 53 reviews
40 hotel reviews
Reviews in 29 cities Reviews in 29 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed February 4, 2013

The Hyatt Regency Incheon is a very nice hotel with excellent facilities and fantastic staff. The hotel is right next to the airport with a regular shuttle service provided.

Even though the hotel is next to the airport there is no noise associated with the aircraft landing or taking off.

The food at the hotel was excellent with a number of Asian and western dishes on offer.

The rooms are very well appointed and well worth the money.

An ideal hotel for the business traveller for a few nights.

Room Tip: The area is still being developed so there are a few construction projects going on around the hotel...
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hyattregencyincheon, PR 매니저 at Grand Hyatt Incheon, responded to this review, February 4, 2013
Greetings from Hyatt Regency Incheon.
We appreciate your review of our hotel on Trip Advisor.

It is a pleasure to know that you had enjoyed your stay at our hotel and on behalf of the hotel, we very much look forward to be of service to you in the future.

Best Regards

Misun Ha
Marketing Commnications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 3, 2013 via mobile

We were returning from a trip it Vietnam and had a long layover in in Seoul. Our travel agent booked a half day stay for us at the Hyatt. Our bill for the room and two sandwiches was $334. The room was adequate. The mattress was hard and the TV was 15 or 20 years old. No DVD player for my wife to watch her Downton Abby series on. Service was good.

Stayed February 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hyattregencyincheon, 매니저 at Grand Hyatt Incheon, responded to this review, February 6, 2013
Greetings from Hyatt Regency Incheon

I would like to thank you for taking the time to share your recent experience with us.
Your comments and feedback have been duly noted and please rest assured that some improvement will be made in these areas.

I thank you once again for the time you have taken to share your thoughts and experience with us, and I look forward to welcoming you whenever your travels bring you back to Incheon.

Please do not hesitate to contact me directly or email me if I can be of any further assistance at patrick.verove@hyatt.com

Best Regards

Patrick Verove
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Grand Hyatt Incheon

Address: 208,Yeongjonghaeannam-ro 321beon-gil, Unseo-dong, Jung-gu, Incheon 400-340, South Korea (Formerly Hyatt Regency Incheon)
Phone Number:
Location: South Korea > Incheon
Amenities:
Bar / Lounge Casino and Gambling Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Incheon
#2 Business Hotel in Incheon
#2 Luxury Hotel in Incheon
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Grand Hyatt Incheon 4.5*
Number of rooms: 1022
Reservation Options:
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Also Known As:
Hyatt Regency Incheon Hotel Incheon
Incheon Hyatt Regency
Hyatt Incheon

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