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“Excellent place to stay” 5 of 5 stars
Review of Sunset Business Hotel

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Sunset Business Hotel
3.0 of 5 Hotel   |   1391-66 Joong-dong Haeundae-gu, Busan 612-010, South Korea   |  
Hotel amenities
Ranked #7 of 102 Hotels in Busan
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Excellent place to stay”
5 of 5 stars Reviewed 6 days ago NEW

I stayed in Sunset hotel from 15-29 October 2014. The hotel environment and location are highly convenient. The hotel is located at a place where one can find lot of convenice stores, resturants and cheap shopping areas close by. The hotel has international breakfast as compared with Korean standard. You feel home like environment. The staff is courteous and helpful. Staff can speak English but not very much. Even standard rooms are spacious and having all eminities. The hotel and room ambience is same what they have projected on website. Mr. Moon the honor of hotel is highly competent and personally attend the complaints if any by the customer, he him self work on front desk and always helpful. The hotel has value of money. There are three Indian and Pakistani resturants near the hotel. Only one Pakistani resturant servers halal Muslim meal. Ahmed shamim Pirzada from Pakistan

Room Tip: Stayed in this hotel from 15-29 October 2014
See more room tips
  • Stayed October 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunsetBusinessHotel, 제너럴 매니저 at Sunset Business Hotel, responded to this review, 5 days ago
To Our Esteemed Customer:

Thank you for staying at our hotel & sharing such nice commetnts at tripadvisor.com about your experience at the Sunset Business Hotel at Busan.

We are truly looking forward to your next visit, Again a warm thank you for your post.

Our success is built on the trust in providing your satisfaction. During your stay, if you felt any inconveniences, don't hesitate to let us know directly.

We look forward to your return visit, and we hope you will choose The Sunset Hotel as your place to stay when visiting Haeundae Beach again.

If you have comments for our hotel, please let us know.
Your feedback is our vision to the future.

We look forward to serving you and your next visit to The Sunset Hotel!

With our very best regards,
Sunset Business Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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186 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
New York, NY
Top Contributor
56 reviews 56 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We had the corner suite room on the 13th floor because it was to have the ocean views. There was a big signage that obstructed the view and there were no alternatives provided by the hotel. The cost is a big factor, we only paid $100 usd per night so we got the picture quickly when the front desk kept saying "that is a great view."

Pros:
The location is less than a couple of minutes walk from the beach and perhaps ten minutes to the subway. There are restaurants and conveniences nearby.

The front desk manager was very knowledgeable about the area and was valuable in planning.

Cons:
Old, headboards are peeling in the MIDDLE and generally everything from the lobby to the furnishings are worn down. Did not want to sit on the loveseat in the room.

Never felt unsafe but anyone can walk off the streets and use the elevators to go the floors where the rooms are without even going to the hotel lobby.(hotel starts from the 9th floor and below are many small businesses from Massage parlors to shady bars in the basement using the same elevators)

We asked for our room to be cleaned just after 5pm and we were told there is no one to clean the room because they left for the day!!! This was a first.

There was no safe in the room.

The parking garage is a nightmare, so narrow with marks along the wall where cars so many cars have been sacrificed.

  • Stayed November 2014, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunsetBusinessHotel, 제너럴 매니저 at Sunset Business Hotel, responded to this review, 2 weeks ago
Dear beloved customer.

Thank your for your opinion and we really gives deep apology about your experience at our hotel.

We pledge to provide you with finest and kind service on your next visit.

Thank you.

Best regard

Haeundae Sunset Hotel
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 2 weeks ago

I requested for a quiet room and higher level room and they arrange for the highest level with partial sea view. I am impressed, cause the room was very quiet maybe it is the highest level on the 15 floor. The staff was very friendly and helpful, breakfast was great. If I be back to busan, definitely sunset will be my choice again.

Stayed December 2014, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunsetBusinessHotel, 제너럴 매니저 at Sunset Business Hotel, responded to this review, 2 weeks ago
Dear esteemed customer

Thank you for your generous review.

We're glad to know that you had great experience during your stay.

We really looking forward to see you again.

Thank you

Best Regard
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The World
Top Contributor
373 reviews 373 reviews
40 hotel reviews
Reviews in 76 cities Reviews in 76 cities
186 helpful votes 186 helpful votes
4 of 5 stars Reviewed October 17, 2014

We stayed two weeks at Sunset Business Hotel in Haeundae Beach (46 Gunam-ro, Haeundae-gu, Busan 612-010, South Korea, tel. 051-730-9900,http://sunsethotel.co.kr/?lang=en). Our room (1405) was small but functional and comfortable. The staff of the hotel were very nice to us and the general manager went out of his way to make us feel like VIPs! We had pre-booked one week. Our rate for the first week was US$157.07 per day. It was during the Busan Film Festival and Haeundae Beach was packed.

Our room had an entry hall and off of that a bathroom and closet area. The closet was ample, over the mini fridge were 3 shelves. In the closet area there was an extra sink with storage underneath too. That extra sink was very handy. Next to the extra sink were shelves with a hairdryer and a plug for the electric kettle (and actual coffee cups!). We unpacked everything (our clothes and stuff for our one-month traveling around Korea) and we were able to put it all away in the room's sufficient storage.

The bathroom had a tub, a shower and a shower curtain, a sink with storage underneath and a toilet with the spray and fan functions as well as a seat heater. When we are showering, water accumulated around the tub and poured onto the floor. We solved that problem by getting an extra towel to build a barrier at the end of the tub.

The room itself had one king bed, 2 comfortable chairs and a small table as well as a narrow table and chair that Dimitri used as his desk. Although the sea view was limited, Audre could sit at a comfortable chair, with her computer on the small table in front of her and look out the floor-to-ceiling windows at Haeundae Beach. Very nice. In the evening, Audre would remove her computer from the small table and she and Dimitri would enjoy a glass of wine and cashew nuts (from the hotel’s Coffee Mandalay) while looking at the beach and the surfers from our window. Yes, the hotel room had actual wine glasses for guests’ use!

The window had good sheer curtains and black-out drapes so that we could shut out the light. The hotel was/is not sound proof so we heard noise through the walls and from the street outside the windows. With the air conditioner on, the noise was muted outside. Sometimes the air conditioner shut itself off during the night. The reception desk could do something about that and they fixed it for us when asked. We like rooms with carpeting like our last hotel had. If there had been carpeting in the Sunset Hotel’s rooms, there might have been less noise from people walking around.

Included in the room rate was breakfast and it was a complete buffet selection--eggs, bacon, cereal, juk, soup and Korean selections, as well as bread and pastries. There was also delicious fruit, juices, coffee and tea. The staff was very nice to us. Mr. Moon, the general manager of the hotel, was often helping in the breakfast room. We like to meet the general managers of hotels where we stay. We got to know Mr. Moon and he was really wonderful to us. Mr. Moon invited us to have complimentary coffee anytime we wanted in Coffee Mandalay. The coffee and atmosphere were delightful and we enjoyed that. Mr. Moon gave us some Burmese cashews that were being sold in Coffee Mandalay. How nice!

The mattress of our bed was softer than the other mattresses we have had in Korea. It was comfortable. Our housekeeper/maid learned how to make our bed the way we like it (bottom sheet, top sheet and then the comforter). The sheets were a soft cotton which we liked (in other hotels they were more like paper than cotton.) The lighting was good in the room everywhere except the bathroom.

The location of the Sunset Business Hotel could hardly have been more central. There were two suggestions Audre would make to improve the hotel: the hotel provided only one small water bottle a day per room. Our prior hotels in Korea all had water machines in the hotel for the guests to use. Second there was an automatic light that had a motion sensor in the entry hall. When Dimitri went to the bathroom during the night, the light went on and woke Audre up. No more sleep for her that night. Dimitri figured out how to cover the sensor so he fixed that problem. It would be good if there were an option at the Sunset Hotel to disable that automatic light.

We stayed in room 1405 for a total of 15 nights. The other rooms that Mr. Kim, the room manager, showed us had more space but worse views. Since we were able to unpack and put everything away in our small but functional room, we decided not to change rooms. Moreover, Mr. Kim made us a good price for our extra days bringing our average rate for the overall stay to US$127 per day.

Room Tip: A high floor on the east side is best.
See more room tips
  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunsetBusinessHotel, 제너럴 매니저 at Sunset Business Hotel, responded to this review, October 21, 2014
Dear Beloved Customer.

We really appreciate on your great compliment that's been given both to our service and facility.

All our staffs are pledge to provide you a finest and luxurious service on your next stay.

Again, Thank you for your compliment and We wish to see you again.

Best Regard

Sunset Hotel
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Playa Ocotal, Costa Rica
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
Reviews in 25 cities Reviews in 25 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 13, 2014

The hotel is located steps away from the beach. The interior is nice and huge windows are a big plus. The only problem is the drop in bathtub design that makes in impossible to take a shower without flooding the floor. We were given a room on a smoking floor and the staff put us on a non smoking floor as soon as we complained about the smell. The windows a really sound proof and that is a big plus considering the busy street it is on.

  • Stayed September 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunsetBusinessHotel, 제너럴 매니저 at Sunset Business Hotel, responded to this review, October 14, 2014
Dear Customer

Thank you for your kind review.

We really appreciate your great compliment.

We will always ready to serve you with our finest service and facility.

Again, thank you for your review and we really look forward for your next visit

Best regard

Sunset Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 29, 2014

The hotel was great value. Had to walk around a bit to find the entrance because the big sign is on the back of the building. The rooms were spacious and clean with a decent view of the beach. We got upgraded to the deluxe twin room, which had two rooms, a balcony and a spacious bathroom. The breakfast buffet was wonderful, loads of variety & constantly being restocked. The staff was very friendly and helpful.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunsetBusinessHotel, 제너럴 매니저 at Sunset Business Hotel, responded to this review, September 30, 2014
Thank you for your kind compliment.

We are very happy to know that you had wonderful time during your stay.

We pledge to provide you a finest and refined service during your next stay as well .

Thank you for visiting our hotel and we wish for your next visit.

Sunset hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phatthalung Province, Thailand
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 27, 2014

Sunset hotel is LOVELY! It's located right on the beach (most taxis don't know this hotel though so tell the driver you are going to Novotel Ambassador) and all the fun is in a walking distance like Haeundae Market, Aquarium, Dongbaeksom. Bexco and Gwanganli are just a few station away. Busan city bus stop is just around the corner. Airport bus stop is in front of Novotel. We got a teib deluxe (We booked superior Double with partial sea view but they upgraded us to this room and we're sure book deluxe next time we come back). We strongly recommend you to get the partial sea view because at night, complete sea view means nothing but darkness while the highrises in this area put spectacular lights on at night. Besides beds, the Korean style mattress is provided. We have a living room, dressing area and big bathroom witj jacussi tub. The breakfast is ok and as our room is on the top floor, we didnt here any noise from the clubs below. The service is brilliant. A guy ran to help us with out huge luggages as soon as the elevator door opened. The front desk provided us with some good info. Strongly recommend this hotel.

Stayed September 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunsetBusinessHotel, 제너럴 매니저 at Sunset Business Hotel, responded to this review, October 3, 2014
Dear beloved customer.

Thank you for your recommendation.

We really appreciate your kind compliment on both our facilities and service.

We will perform our best to satisfy your needs and we pledge to provide you a finest and most comfortable service on your next visit

Again, thank you for your recommendation and we really looking forward to serve you again

With best regard

Sunset Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sunset Business Hotel

Address: 1391-66 Joong-dong Haeundae-gu, Busan 612-010, South Korea
Location: South Korea > Busan
Amenities:
Bar / Lounge Beach Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
Ranked #7 of 102 Hotels in Busan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sunset Business Hotel 3*
Number of rooms: 74
Official Description (provided by the hotel):
The Sunset Business Hotell is located on the shoreline of Busan's beautiful Haeundae Beach, which is an international resort with an endless and shining beach. The Sunset business Hotel was launched on the 28th of October, 2008. We have every confidence that we will provicde the best quality service through our own management skills. We continually strive to establish a close relationship with our clients to insure complete customer satisfaction. The Hotel's 72 rooms have been designed with individal concpts, which are luxurious, modern, and classically comfortable to provide custmoized service. We are proud of the views of Haeundae Beach from the hotel, Which the customer can conveniently enjoy while taking arelaxing rest in a whirlpool bath. Escape to Sunset Hotel for elegant rooms, first class service, karaoke entertainement, relxing Thai massage, and a quality restaurant. Let us take care of you for an up grading life experience at a most resonable cost. Our promise is to provide the best service and to make the Sunset Business Hotel thebest facility the customer. Restaurant : 3st Floor (CoffeeMandalay), 3F Micals (Continental Restaurant) : Breakfast only 07:00-10:00 Management : Haeundae Sunset Corporation Transportation : If you need any special transportation, please make a confirmation with us. History : March 22, 2008 - Opened as Ramada Busan Hotel October 28, 2008 - Re-opened as the Sunset Business Hotel The Sunset Business Hotel will provide the best quality service to you, so you can enjoy your stay in our hotel. We are looking to forward meeting and serving you in the near future. The 9th-15th floors are the accommodations of the Sunset Business Hotel, which is our newly designed hotel built in 2008. We offer different syles of rooms to meet the requirements for our customers, from lodgings to business meeting rooms. This is very unique building that is close to Haeundae beach, which is the best beach in Korea. We cordially invite you to come and enjoy your time. * Our location has very convenient access to nearby transportation facilities and is within a short walking distance to the Haeundae Subway Station, Haeundae Railway station, and Haeundae Beach. * We have a parking tower on the 1st floor and underground parking from B2 to B4. * In addition, we are very close to Busan BEXCO center for your shopping needs. ... more   less 
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