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“Clean, convenient, well staffed” 5 of 5 stars
Review of Fairfield Inn Albany University Area

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Fairfield Inn Albany University Area
2.5 of 5 Hotel   |   1383 Washington Avenue, Albany, NY 12206   |  
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Ranked #24 of 49 Hotels in Albany
Willow Grove, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Clean, convenient, well staffed”
5 of 5 stars Reviewed October 26, 2012

We stayed last weekend at the Fairfield Inn across from SUNY in Albany, New York. The hotel was clean, had a better than average breakfast, was well maintained. What set the hotel apart from others was the extremely helpful staff. From the check in to the breakfast staff right down to helping move the luggage cart around - they were terrific! Next time we will enjoy the great looking pool and spa!

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FAIRFIELDMGMT, Manager at Fairfield Inn Albany University Area, responded to this review, November 20, 2012
Thank you for taking the time to review your stay at our hotel. I glad to hear that our team was there to meet all your needs, I will be sure to forward this to them.
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126 reviews from our community

Traveler rating
    21
    55
    28
    17
    5
See reviews for
42
20
6
30
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Chicago
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed October 24, 2012

Fairfield's are Fairfield's, they are serviceable but not exactly the lap of luxury. This hotel staff, however, really goes the extra mile.

-- A staff member held the non-automatic door open for me when he saw me arrive with luggage
-- Front desk staff offered to give dinner recommendation
-- Hotel manager was about to leave for the day, saw me staring at something and asked me if I needed help

Thanks for making me feel at home!

Stayed October 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FAIRFIELDMGMT, Manager at Fairfield Inn Albany University Area, responded to this review, October 25, 2012
Thank you so much for taking the time to do a review on your stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 19, 2012

Went for a weekend shopping trip and hotel suited our need for clean room and breakfast included was a time-saver. A shower cap in the room was missing but no big deal. Hotel assistant manager greeted us and was very service oriented

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FAIRFIELDMGMT, Manager at Fairfield Inn Albany University Area, responded to this review, October 25, 2012
Thank you so much for taking the time to do a review on your stay with us. I am glad to here you had a great stay with us and look forward to your future visit. We always carry shower caps and extra amenities on request at the desk. once again thank you for your time and review.
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Staten Island, New York
Top Contributor
108 reviews 108 reviews
49 hotel reviews
Reviews in 61 cities Reviews in 61 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 18, 2012

While the facility was booked almost to capacity I heard little or no noise from the others in this hotel. The door closers are set so that the doors close quietly and do not SLAM! Breakfast offerings were along the norm that you would expect. The desk staff were always polite and helpful. A warm greeting every time you passed one of them, as well as, the rest of the staff. Pool looked nice, but I had no time to visit it as I was on business with long days. The SUNY Albany campus across the street is enourmous and well manicured. A nice place to take a long walk. I would recommend this facility and would visit on a return trip.

Room Tip: I always ask for a room on the highest floor if possible.
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FAIRFIELDMGMT, Manager at Fairfield Inn Albany University Area, responded to this review, October 25, 2012
Thank you very much for taking the time to do a review on your stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grenoble, France
Top Contributor
148 reviews 148 reviews
55 hotel reviews
Reviews in 78 cities Reviews in 78 cities
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed October 13, 2012

This is a funny place, in parts up to date, in part a little run down, old, and a little pungent. However the staff were very friendly and helpful. Pool looked appealing but is situated where everyone can walk past to look at you, all in all an ok place to rest your head for a night or two, but not much more than that.

Stayed October 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FAIRFIELDMGMT, Manager at Fairfield Inn Albany University Area, responded to this review, October 24, 2012
Thank you very much for taking the time to do a review on you stay with us.Being an older Fairfield design we are schedule for a future renovation of the property. Once again thank you for your time and review.
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Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 10, 2012 via mobile

We were on our way to New York City and used the Fairfield as a place to spend the night and take a break on our drive to the big city. The positives: great location, right close to the interstate. Free breakfast, which was as good as what you might pay $15 a piece for in NYC (as we found out a couple days later) theres a nice pool and a hot tub and the staff were helpful and friendly. They were able to locate a crib for our little one even though we were there pretty late and also moved us to a new room when we found that someone had broke the rules and smoked in the first one.
The negatives: really just one and it wasn't TOO bad. Most of the facility was very clean but there was a some dirty looking spots on the walls a little. It didn't really bother us too much, just took the overall experience down a notch.

Overall, recommended. I've been to many many hotels and one thing that seems to be constant is you can typically count on Marriott to deliver.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FAIRFIELDMGMT, Manager at Fairfield Inn Albany University Area, responded to this review, October 24, 2012
Thank you very much for taking the time to do a review on your stay with us. I am glad we could meet most of your needs and would also like to let you know that we are scheduled for future renovations and the paint color match issue in on the walls will be corrected. Once again thank you for your time.
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vermont
Top Contributor
62 reviews 62 reviews
28 hotel reviews
Reviews in 33 cities Reviews in 33 cities
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed September 6, 2012

The staff was very nice, especially the front desk. The location was good. There was a nice looking pool on the first floor, but we did not try it. The hallways were clean but shabby. The bed was comfortable and the room clean, but the room was a bit run down. There were no alcoholic beverages available on the premises. Would have had to get back in the car and drive down the street for a drink. If you want a drink after a long drive, be advised to bring your own. I prefer the Courtyard down the street and will probably stay there next time.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FAIRFIELDMGMT, Manager at Fairfield Inn Albany University Area, responded to this review, October 24, 2012
Thank you very much for taking the time to do a review on your stay with us and your brand loyalty. I would also like to inform you that we are scheduled future renovations to freshen you the hotel look.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn Albany University Area

Address: 1383 Washington Avenue, Albany, NY 12206
Location: United States > New York > Albany
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 49 Hotels in Albany
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Albany University Area 2.5*
Number of rooms: 99
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Also Known As:
Fairfield Inn Albany Suny Hotel Albany
Fairfield Albany
Albany Fairfield Inn

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