well let’s see. easy reservation system, then had to change bed type, made a phone call and it was done.
only issue and not big one was up charge from king room to two queens. $20 ok
then when I check in plans had changed again ( oh teenagers) we only need king bed again, hotel was sold out but front desk gave me my original price. NOW that is smart customer service!!
once again proving Holiday Inn express great chain. Oh room was perfect clean no smells and looked updated. they did have sign up about new roof work which did not affect me during my stay but they let you know up front. breakfast was very good, plentiful and tasty including Pancakes Yummy :) Will stay again next year even if 15 mint ride to College
- Official Description (provided by the hotel):
- Choose the Albany, NY hotel that is as smart as you are. We built this hotel in the right location, outfitted our rooms with up-to-date amenities, and hired a staff that delivers award-winning service. All together we provide a fresh, clean, comfortable stay with solid value. We know how important it is to be in the right spot in upstate New York. Our suburban hotel is located within 1 mile of the University at Albany, College of St. Rose, and Albany NanoTech. With easy access to Routes 87 and 90, this Albany hotel is the smart spot for a rest during your trip from New York City, Boston, Montreal or Syracuse. Only 4 miles from downtown Albany, you can visit the New York State Capitol, Empire State Plaza and Times Union Center.The Holiday Inn Express Albany offers our guests beautifully appointed guest rooms that welcome them to a traditional space. We have created a friendly environment designed with our guests' needs in mind.ADA accessibility is important to us. Be sure to let us know your needs and we will provide the right accessible room choice for you. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Albany-Western Ave University Hotel Albany
- Holiday Inn Albany