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“Impressive service” 5 of 5 stars
Review of Courtyard by Marriott Albany Airport

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Courtyard by Marriott Albany Airport
3.0 of 5 Hotel   |   168 Wolf Road, Albany, NY 12205   |  
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Ranked #17 of 49 Hotels in Albany
New York City, New York
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
“Impressive service”
5 of 5 stars Reviewed August 21, 2012

Well... Albany is not a place we go for vacationing. Its mostly business. However, I had a strikingly pleasurable experience with the staff at Marriott. Every single person greeted us with a smile and was willing to help. All else constant (clean facility, great location, excellent food), their service will make me totally go back.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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88 reviews from our community

Traveler rating
    30
    40
    15
    2
    1
See reviews for
28
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Philadelphia, Pennsylvania
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
Reviews in 30 cities Reviews in 30 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 17, 2012

I am a frequent Marriott traveler and I was impressed with this location. Check-in took about 20 seconds and check-out was just as efficient. Room is very clean, bed is comfortable, nicely designed, flat screen TV rotated, ergonomic computer chair is great and its refreshing to find a hotel with free, reliable WiFi and a wired connection (with the wire provided in one of the nightstands). Easy to find, about 90 seconds once you get off I-87 and in an area with plenty of restaurants. Free ample parking. Gym includes two treadmills, two ellipticals and very limited free weights, about what you can expect from a Courtyard. Some other reviews knock the lack of free breakfast- that's definitely something to note before you stay. There is no free breakfast and if you want breakfast (or lunch/dinner), you place an order at the counter and it is brought to your table. A breakfast sandwich with a bottle of water was $9. There is a Dunkin Donuts pretty close to the hotel if you don't want to do the hotel breakfast. Overall, I will keep staying here every time I am in the Albany area.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed August 6, 2012

Stayed at this hotel on a Friday night. It is on a busy commercial strip near Albany airport. First impression was great - the young lady running reception greeted us with a smile and quickly and efficiently checked us in.
The room was very clean and everything worked. When I realized I forgot to pack my toiletries, the front desk was able to supply the bare essentials I needed - also with a smile.
Breakfast was kind of weird. We reserved the special with breakfast included. They have kind of a breakfast counter in the lobby. When we got there, the lady working the counter explained the breakfast choices which were posted on the wall. We ordered, and she brought the food to our table. She did a good job, and it looked picture perfect. But, I was kind of expecting a buffet. If I was coming here again, I think I would try to eat at one of the restaurants up or down the road from there, now that I know the area a bit better.
All in all, I can't complain. Staff was friendly, and the place is well run. I will probably stay here again.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
38 reviews 38 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 30, 2012 via mobile

I like this hotel because of location on Wolf Rd with 87 very close to hotel as well as Airport. I do prefer Courtyard Thruway over here but still a very nice hotel with friendly staff. Newer Courtyard look with great lobby and rooms. Highly recommend place.

Stayed May 2012, traveled on business
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bonita springs
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 25, 2012

This is an excellent property. Beautiful clean and spacious rooms. Very comfortable beds etc, etc./

The only complaint is that the breakfast is not FREE nor quick. This business model fails to

recognize that travellers want fast breakfasts without having to wait for the high quality

service that this hotel provides. Since this hotel serves folks going for early flights why this

business model?.
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skvdmpode

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Reidville, SC
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 19, 2012

I stayed at the Albany Airport Courtyard in late June 2012. The property is pretty nice and is in the latest style for the franchise. The lobby and lounge/cafe are comfortable. The snacks from the cafe are tasty and convenient for those working long hours. The rooms are spacious and comfortable. The locations is convenient to a number of chain restaurants (Red Lobster and Olive Garden are in the adjacent parking lot) and a few local places, so eating options are good. Airport noise is an issue early in the evening, but subsides by late night, as the number of flights drops off. Traffic is fairly light on Wolf road, as compared to the surrounding area. All in all, I will stay here again when I travel to the area.

Room Tip: Choose a room away from the elevators.
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  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Top Contributor
79 reviews 79 reviews
37 hotel reviews
Reviews in 43 cities Reviews in 43 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed July 5, 2012

We really enjoyed our stay at this hotel. It's just a mile or so from the Albany airport and--with its location on the centrally-located Wolf Road--is very convenient to a wide selection of nearby restaurants including Outback Steakhouse, Cheesecake Factory, PF Changes, Buca di Beppo, Olive Garden, and Macaroni Grill, among others.

The hotel is clean and well-maintained. It offers free WiFi for those who are Marriott Rewards members and a good breakfast in the small restaurant on location.

Room Tip: If possible, ask for a room on the first or second floors. The hotel is right in the flight path of...
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Albany Airport

Address: 168 Wolf Road, Albany, NY 12205
Location: United States > New York > Albany
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 49 Hotels in Albany
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Albany Airport 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Courtyard By Marriott Albany Airport Hotel Albany
Albany Marriott
Albany Courtyard

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