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“Great Value and Friendly Staff” 5 of 5 stars
Review of TownePlace Suites by Marriott Albany: SUNY

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TownePlace Suites by Marriott Albany: SUNY
2.5 of 5 Hotel   |   1379 Washington Ave., Albany, NY 12206   |  
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Free Parking
Ranked #20 of 50 hotels in Albany
New Jersey
Top Contributor
60 reviews 60 reviews
22 hotel reviews
Reviews in 32 cities Reviews in 32 cities
28 helpful votes 28 helpful votes
“Great Value and Friendly Staff”
5 of 5 stars Reviewed October 7, 2013

Rooms and very spacious and clean. Staff was friendly and bubbly. Wi-fi connection in the room can be a little spotty but it never dropped. There are bars within walking distance and other restaurants about ten minutes by cab, so while you get a good rest away from the noise, you are still near downtown. Recommended for its value and location.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TownePlaceSales, Assistant General Manager at TownePlace Suites by Marriott Albany: SUNY, responded to this review, October 9, 2013
Thank you so much for your kind comments about your recent stay with us. Your feedback helps us improve our product and service for our current and future guests. As always, we take pride in providing Excellent Customer Service and our 100% Satisfaction. We appreciate you for choosing to stay with us and we hope you give us another opportunity to exceed your expectations!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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90 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Any
English first
Boston, Massachusetts
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 18, 2013

I stayed at this TownePlace Suites because I was exhausted from a cross-country drive, because I'm a Marriott Rewards member, and most importantly because Marriott extended-stay hotels take my black Lab! The hotel was a good save on a long trip, enabling me to arrive at my final destination refreshed instead of frazzled. Nice staff, nice clean room, nice green grounds on which to walk my pet. I used the exercise room treadmill to work out some ya-yas after long days on the road. My two suggestions are an elliptical in the exercise room and that the Marriott look into reducing their pet fee to make it competitive with comparable hotels; this pet fee was high. Otherwise, a very pleasant stay.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TownePlaceSales, Assistant General Manager at TownePlace Suites by Marriott Albany: SUNY, responded to this review, October 7, 2013
Thank you so much for your kind comments about your recent stay with us. We love welcoming our four legged guests! Your feedback helps us improve our product and service for our current and future guests. As always, we take pride in providing Excellent Customer Service and our 100% Satisfaction Guarantee. We appreciate you for choosing to stay with us and we hope you give us another opportunity to exceed your expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Top Contributor
77 reviews 77 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed September 13, 2013

Good kitchen in the unit, big room with a large bathroom and pretty large desk/workstation area, friendly staff, free parking, free net, and...it's a Marriott so they're always good. Price was very reasonable too.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TownePlaceSales, Assistant General Manager at TownePlace Suites by Marriott Albany: SUNY, responded to this review, October 7, 2013
Thank you so much for your kind comments about your recent stay with us. Your feedback helps us improve our product and service for our current and future guests. As always, we take pride in providing Excellent Customer Service and our 100% Satisfaction Guarantee. We appreciate you for choosing to stay with us and we hope you give us another opportunity to exceed your expectations. Please let us know if we can make any future reservations for you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyannis, Massachusetts
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 1, 2013

Stayed here two times during a road trip to Western NY, and back. It is easily accessible from the NY Thruway. It appears that the hotel has recently been remodeled. The room was comfortable and the staff were all friendly and attentive. After checking in we wanted to order dinner delivery and they offer a service called "Order Inn" with a menu in the room. This service is not affiliated with the Marriott, however they recommend it. It is a service which you place your order over the phone to someone in some other state and then they outsource it to a local pizza restaurant. The ordering process was a nightmare and I finally gave up and went to the front desk to see if they had any menus for restaurants in the area that deliver. I did get a menu for Westgate Pizza and after ordering realized that it was the same menu offered thru the "Order Inn" system however the prices were about $3 less per item. My advice...do not order thru the "Order Inn" service!

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TownePlaceSales, Assistant General Manager at TownePlace Suites by Marriott Albany: SUNY, responded to this review, October 7, 2013
Thank you so much for your kind comments about your recent stay with us. Your feedback helps us improve our product and service for our current and future guests. As always, we take pride in providing Excellent Customer Service and our 100% Satisfaction Guarantee. We appreciate you for choosing to stay with us and we hope you give us another opportunity to exceed your expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Hampshire
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed August 30, 2013

My husband and I stayed at this hotel for one night as a stop over on a road trip to D.C. We booked last minute and got an unbelievable deal! Not sure what to expect, when we arrived, we were VERY pleasantly surprised! If I had to travel back to Albany I would stay here. The room was very large and spacious, it was very clean and it was great to have a full kitchen, even if it were just for one night. The bed was comfortable and we got a great night sleep. We were there long, checked in late and left early but the staff was nice and helpful. It was also a bonus to have continental breakfast in the morning. Nothing spectacular but they have bread, english muffins and bagels as well as a waffle machine. Especially if you have an extended stay in Albany, this hotel is a great option!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Maine
Top Contributor
238 reviews 238 reviews
12 hotel reviews
Reviews in 30 cities Reviews in 30 cities
139 helpful votes 139 helpful votes
5 of 5 stars Reviewed August 16, 2013

On our way to Buffalo - last minute thing - and decided it would be best to "lay-over" one night in Albany and came across this wonderful hotel. The last 10 "reviews" (the last and only reviews I read) have it ALL right!

Place is great (clean rooms) and hats off to Night Desk Jesi who couldn't have been more friendly, more personable, and more professional (thank you Jesi!) and a thanks to GM Maya for a job well done!

Would definitely stay again.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland, USA
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 7, 2013

had to go to Albany for a family wedding for a long weekend. this was one of the few places that was dog friendly and had to bring our 8 month old scotty puppy. was concerned that being a dog-friendly place, it wouldn't be very clean (part of the price of staying in dog-friendly places). surprisingly, we were very pleased - very clean, neat. room was fairly roomy, linens were clean and laid out nicely. breakfast was fair - waffle machine was nice, and was surprised by an Asian corner (fresh cooked rice, seaweed/flavoring sprinklings, etc. - must be a significant asian population nearby? actually, being asian-american, i was pleasantly surprised by it, as i never would have expected it)
cleaning staff were very nice - desk clerk was very polite and responded to our extra requests (towels, blankets, pillows) promptly and pleasantly. would definitely stay again if i had to bring my puppy/dog

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about TownePlace Suites by Marriott Albany: SUNY

Also Known As:
Towneplace Suites By Marriott Albany: Suny Hotel Albany
Towneplace Suites By Marriott Albany: Suny Hotel
Albany Towneplace Suites
Address: 1379 Washington Ave., Albany, NY 12206
Phone Number:
Location: United States > New York > Albany
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Albany
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites by Marriott Albany: SUNY 2.5*
Official Description (provided by the hotel):
TownePlace Suites by Marriott SUNY Albany hotel provides the perfect location when traveling to Albany for business, relocation, or pleasure. Our Albany hotel is central in the capital area and is only minutes to most everything. Conveniently located off I-87 and I-90, next to SUNY Albany and only minutes to shopping centers, downtown Albany and Albany International Airport. TownePlace Suites by Marriott Albany hotel offers uncomplicated living with your budget in mind. ... more   less 
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