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Albany Marriott: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 35 Reviews
5.0 of 5 stars
6
4.0 of 5 stars
10
3.0 of 5 stars
9
2.0 of 5 stars
6
1.0 of 5 stars
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TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#17 of 51 hotels in Albany
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  • Hotel class: 3 of 5
  • Rooms: 359
  • Address: 189 Wolf Road Albany, NY 12205
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Business Hotel located 1 mile from airport. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Free Parking Pets Not Allowed Restaurant No Room Service Swimming Pool
Check Rates: $209 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Albany Marriott

( 7-11 of 35 )
“Construction's Over!”

Albany Marriott

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5 of 5 stars
Western New York State
Jan 13, 2008
1/1 found this review helpful

Happily construction is over and peace reigns again at this excellent hotel, only now the public spaces are renewed as was the room (7th floor) that we stayed in. We chose this Marriott for our weekend visit to Albany because we've had better luck stayng at Marriotts elsewhere than most other hotels,/motels, plus we love the wonderful new beds. Bed didn't disappoint, hotel room was very clean and fresh, and everything worked. Only complaints were that the hair dryer was hard to find (hidden in a small hanging black bag in the closet--strange!), it would have been nice to have the TV on a turntable so it could more easily be rotated for viewing, and the heating/AC unit was loud and noisy when it kicked in and there was no way to set it on just "fan" for air movement. Staff were courteous everywhere at the hotel, room service was lightening fast (although the hotel wasn't fully booked this weekend), and food was quite good and well prepared - pleasant surprise! We've stayed at 1st class hotels across the country and this one rates favorably with some of the best! Looking forward to a return visit in a few months.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FussyTraveler2008's Summary
Date of Stay: January 2008
Member since: January 13, 2008
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Average price*: $209 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Bedlam”

Albany Marriott

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2 of 5 stars
Glen Ellyn, Illinois
Nov 18, 2007
1/1 found this review helpful

Construction is never fun, and I wish my travel agent had notified me that there was construction and moved me to another less hassle-ridden hotel. I've had good experiences at the Marriott before, so I was unprepared for the bedlam of its current state.

The third floor, where my room was, looked like something out of Beirut. Exposed wires, unfinished walls and ceilings, weird smells. My room was OK, insulated from the mess, but it hadn't been refinished yet.

Since the enire front lobby is bing reworked, all the front desk was squeezed into the gift shop. This was clearly tough for them, and they were a bit cranky as a result. I can't blame them, though... management had put up an overly long black curtain to divide the surrogate front desk area from the gift shop proper. The curtain was like a death trap: I saw at least three employees trip over the mounds of excess fabric at their feet and go flying through the curtain. I'd be cranky too. Unfortunately, as a guest, cranky staff are sometimes hard to deal with.

I won't give the Marriott one star, due to my previously positive experiences, but I won't be in a hurry to come back either.

  • This TripAdvisor Member:
    • Liked — It's close to my client and to the airport
    • Disliked — It felt a bit like Phnom Penh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DrewV's Summary
Date of Stay: November 2007
Traveled with: Solo traveler
Visit was for: Business
Age group: 25-34
Member since: September 04, 2004
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $209 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Horrid”

Albany Marriott

Oct 10, 2007
1/1 found this review helpful

I got a newly renovated room so I thought this was going to be great. I was very wrong. My room smelled of new paint. I understand the room being new but the the hotel should have allowed time for the room to air out before making a guest stay in a room with paint fumes. There were still rooms on my floor that were being renovated and there is was a lot of noise in the morning.

The room itself looked like it had just been thrown together while i was driving into the parking lot. The phone did not work, it was dusty, the clock was about 6 hours and some odd minutes off.

In the morning I realized they had not given me a hair dryer. After 20 min and 2 phone calls (from my now working phone) I got a hair dryer that should have been mounted on a wall. It was very hard to manuver and very dirty.

The AC was also horrible. I woke up and room was very muggy. I had to stand in the hall way just to cool off. I looked at the AC and it was at its minimum low temp and was running on high,

I complained in the morning on my way out the door. The guy at the desk found it odd they gave me an old hair dryer since all the new rooms were supposed to have new ionic hairdryers.

Whan I came back in the evening the only thing that had changed was that they removed the lid on my AC that covers the control panals. It still smelled of paint fumes and no new hair dryer.

Lastly I guess its too much to ask that I iron my clothes. The ironing board was broken, I thought about compaining but could not be late to work again!

The room was also very poorly lit, but had good beds.

Never again. I will stay at the Hampton in.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
frequenttraveler4's Summary
Date of Stay: October 2007
Member since: June 12, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Was this review helpful? Yes No
Check Rates
Average price*: $209 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Comfortable but slightly noisy”

Albany Marriott

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3 of 5 stars
Highland, MD
Aug 30, 2007

Yes indeed, there is some construction going on here. During my stay they were working on the 5th, 6th, and 7th floors according to the front desk. I was given a room on the 4th floor and was concerned about the possible construction noise . . . especially in the morning as I had no need to get up early and wanted to sleep in. I was pleasantly surprised that the noises were infrequent and not very loud. Maybe I was at the lucky end of the floor!

The rooms could use a facelift but overall I found it comfortable. The beds have been upgraded already and are soft and inviting. The bathroom is clean and functional although I had one towel rack that was a bit touchy (the bar didn't always stay in place). The small refrigerator worked fine too.

My only complaint is that they do not offer wireless internet even though it is stated on their website and in their info book that it is available. They charge everyone $9.95/day for high speed internet. I opted to use a dial-up connection at $0.99 per local call since I was just checking email and playing around on the net.

The staff was friendly and helpful. I had to call down on my first night since my room did not have a 'Do Not Disturb' sign. They told me the concierge would have on sent up and place on my door so I wouldn't have to wait up for them. Sure enough, it was there when I got up the next morning. Actually ended up with two signs!

  • This TripAdvisor Member:
    • Liked — The comfortable beds
    • Disliked — No free or wireless internet access
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisTaco's Summary
Date of Stay: August 2007
Traveled with: Solo traveler
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: November 05, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $209 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Beware of Construction”

Albany Marriott

Aug 22, 2007
1/1 found this review helpful

Beware of the construction. Information at arrival says construction only between the hours of 8:30 - 6:00 pm. For two days they've started at 7:15 am and worked through 7:00 pm. And the manager can't (or won't) do anything about it. Hotel is badly in need of an update although only updates seem to be new wallpaper and towel rack -- should be doing a lot more. On the plus side, staff is very friendly and sympathetic.

  • This TripAdvisor Member:
    • Disliked — Out-dated rooms. Will still be even with renovations.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WeeklyTraveler1's Summary
Date of Stay: August 2007
Traveled with: Business colleagues
Visit was for: Business
Age group: 50-64
Member since: August 22, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $209 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Albany Marriott

( 7-11 of 35 )
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Albany Marriott Also Known As

Address: 189 Wolf Road, Albany, NY 12205