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“Quality stay right near the airport” 4 of 5 stars
Review of Hampton Inn Albany - Wolf Road (Airport)

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Hampton Inn Albany - Wolf Road (Airport)
2.5 of 5 Hotel   |   10 Ulenski Dr, Albany, NY 12205   |  
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Ranked #14 of 49 Hotels in Albany
1 review
“Quality stay right near the airport”
4 of 5 stars Reviewed 2 weeks ago

The proximity to the Albany Int'l Airport was a major convenience. They have shuttle service that starts at 4:30am. Also, the complementary breakfast was a notch above what you get at most hotels. We will definitely stay again when back in the area.

  • Stayed September 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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253 reviews from our community

Traveler rating
    94
    90
    51
    11
    7
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Any
English first
nyc
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Have stayed here many times , but it needs serious updating both in furnishing and some staff attitudes. The breakfast is good and very pleasant help in the breakfast area. Just what you need first thing in the morning. Furnishing need serious updating, had a very somber atmosphere. Skip the pool, not well maintained.

  • Stayed August 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, Front Office Manager at Hampton Inn Albany - Wolf Road (Airport), responded to this review, 1 week ago
Dear Feismom,
Thank you for sharing your feedback on your recent stay with us. We appreciate your honest input and apologize we did not meet your expectations. We will keep your comments in mind as we constantly look for new ways to improve our guests' experience. We are happy to hear that you enjoyed the breakfast. We do hope to welcome you back the next time you are in Albany so we can show you the quality stay you deserve.
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Lumberton, NJ, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

The staff was friendly and the breakfast was very good and on time every morning which was great because I had to be out of the hotel by 0615 each morning. For the bathroom, there was long black hair in the tub and all over the floor, wasn't the housekeepers hair as his was short, so the bathroom was obviously just surface cleaned. Bath tub hasn't been cleaned in a while as you notice the soap scum in it. Noise in hallway came right thru loud and clear. I stayed there almost a week and there was no fridge or microwave; it would have come in handy. My profile asks for a king bed on bottom floor. I made my reservations in advance and upon arrival I was told they weren't any available. Carpet pulling up and beside the small chest you can see where the carpet is torn. Overall this isn't a bad place to stay and I will probably stay there again because of the brand name and proximity to the office I will visit again.

  • Stayed August 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, Front Office Manager at Hampton Inn Albany - Wolf Road (Airport), responded to this review, 3 weeks ago
Hello Edward C,
Thank you for sharing your feedback on your recent stay with us. We appreciate your honest input and apologize we did not meet your expectations in the rooms. We will keep your comments in mind as we constantly look for new ways to improve our guests' experience. We are happy to hear that you found our staff to be friendly and enjoyed the breakfast. We do hope to welcome you back the next time you are in Albany so we can show you the quality stay you deserve.
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Akron, New York
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

It was like sleeping in a frat house on a concrete bed. Very noisy at all hours of the night, horrible mattress. For over $200 per night and the other options in the area, I would look elsewhere. Very disappointed as I always stay at Hampton Inns and expect them to be of a certain level of quality that this location definitely was not.

  • Stayed August 2014, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, Front Office Manager at Hampton Inn Albany - Wolf Road (Airport), responded to this review, 3 weeks ago
Dear Kim H,
I’m sorry we were not able to provide you with a satisfactory experience during your recent stay. We understand the importance of a good night's rest and appreciate your feedback about the noisy hallways and thin walls. Your comments will help us to correct these issues moving forward and we hope you will consider staying with us the next time you are in the area.
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ft laud , Fl
Top Contributor
51 reviews 51 reviews
11 hotel reviews
Reviews in 29 cities Reviews in 29 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 4 weeks ago

With a visit to Saratoga Race Track on our bucket list , my son and I chose This Hampton because we could not justify spending triple to stay in Saratoga Springs which is just 24 miles away. We arrived from Ft Laud at Albany airport, rented a car for $ 58 for the weekend from Enterprise and drove in a straight line less than 1 mile to a right turn on Wolf road and spotted the Hampton on the left side in a country setting with lots of trees and an inviting clean pool . . Although check in is at 3 pm and it was only noon the manager Nancy quickly checked us in immediately and pointed to the fresh coffee, Muffins and cookies. The cleaning crew wished us a pleasant and lucky day . Our room was nice looking , shower hot as it should be , designer towels , unbelievable comfortable bed . We quickly freshened up and jumped in the car to catch the Million Dollar Travers , New York's version of the Kentucky Derby. We found parking on a private lawn for only $ 20 directly behind the Horse Museum which is just across the street from the Entrance to Saratoga. Move ahead 6 hours , we returned to a bed more comfortable than most at the finest hotels. We woke up to experience a great breakfast of Hot Oatmeal + ( 3 kinds of Brown sugar ) boiled eggs, fresh Waffles with hot syrup, a variety of juices, delicious Sausage, Bagels, Cream Cheese, Blueberry + Corn muffins, fresh fruit and D -licious coffee and a huge variety of Bigalow designer teas.. An hour later we were off to the track again less than 30 minutes away . We had a great weekend there and to make it even better the Monday morning manager Bob gave us and dozens of other guests who were taking the free airport shuttle ,breakfast bags filled with goodies at 5:30 Am . Kudos to everyone at this hotel and for anyone thinking of opening a hotel you can learn a lot by visiting this place.

Room Tip: We stayed on 1st floor and did not hear a thing . Its not a party hotel , its a family hotel.
See more room tips
  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, Front Office Manager at Hampton Inn Albany - Wolf Road (Airport), responded to this review, 2 weeks ago
Hello gmbuylow,
Thank you so much for such a lovely review! We're truly humbled by all your kind words and are thrilled that you enjoyed your stay with us. We have a fantastic staff here and everyone works very hard to make sure our guests are well taken care of and happy. We hope you enjoyed the places you visited outside the hotel just as much. Whether it is next summer for the track or sooner for another visit, we look forward to welcoming you back!
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Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our stay was fine. We arrived later in the evening. Nice big parking lot. Hotel is set off the busy main road so not a lot of noise from the road outside.

Breakfast was very busy but staff working it were friendly. Two people asked us if we were finding everything ok and told us to have a nice day. Thought the tables were kind of close together but I guess they have to make the most of their space.

We will stay at this hotel again.

  • Stayed August 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, Front Office Manager at Hampton Inn Albany - Wolf Road (Airport), responded to this review, 2 weeks ago
Hi JMB89123,
Thank you for taking the time to leave a review for your recent stay! We're happy to hear that you enjoyed your stay and were able to enjoy our complimentary breakfast in the morning! We love to hear when our guests are happy and plan to come back and we can't wait to welcome you again!
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Middletown, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We arrived late and were greeted warmly by the front desk staff. Our room was clean and comfortable and minimized hallway noise for those who like it on the quiet side. The hotel is very convenient to I-87 and quite suitable for those looking for a nice place to stay on a family trip.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, Front Office Manager at Hampton Inn Albany - Wolf Road (Airport), responded to this review, 2 weeks ago
Hi David J,
We're so glad you enjoyed your recent stay with us and had a smooth check in when you arrived late at night. We're happy to know that our location was convenient and our staff made you feel welcome during your quick stay with us. We hope you will be back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Albany - Wolf Road (Airport)

Address: 10 Ulenski Dr, Albany, NY 12205
Phone Number:
Location: United States > New York > Albany
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in Albany
#12 Romantic Hotel in Albany
#12 Family Hotel in Albany
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Albany - Wolf Road (Airport) 2.5*
Number of rooms: 154
Official Description (provided by the hotel):
Welcome to the Hampton Inn Albany-Wolf Road (Airport) hotel, located 1.5 miles from Albany International Airport. Use our complimentary airport shuttle for the short ride to our conveniently located Albany, NY hotel. Surrounded by trees in a quiet rural setting, our hotel is a tranquil retreat when you travel to Albany. Historic downtown Albany and the New York State Capitol are only six miles away.We are within one mile of shopping and restaurants at the Colonie Center Mall. Visit Times Union Center and Palace Theatre, or take an Albany Aqua Ducks tour on the Hudson River. Explore the historic Shaker settlement at the Shaker Heritage Society, and tour the Schuyler Mansion, a Georgian home built by a Revolutionary War general.We are also a short drive to the Saratoga Race Course and close to colleges such as Union College, Siena College, Rensselaer Polytechnic Institute and U-Albany. If you’re here for business, we are close to many Fortune 500 companies, and Nano Technology Manufacturing is just minutes away.Reserve one of our 153 guest rooms featuring king-sized or double beds. Select a king room with sofa bed and large work desk. Connect to free high-speed internet access to surf the web. Get some work done at the desk or use the convenient lap desk as you relax on the bed. Watch your favorite premium cable channels on the 32-inch HDTV. Show your room key and work out for free at the Rudi Ciccotti Center. ... more   less 
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Also Known As:
Hampton Inn Albany - Wolf Road (Airport) Hotel Albany
Albany Hampton Inn

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