I stayed at SpringHill Suites for one week for work and I couldn't have asked for a better hotel. Below are just some of the highlights from my stay.
-Once I was assigned a room and I checked in, the concierge called and left a message asking if everything was ok and if I needed anything else, demonstrating top notch and proactive customer service.
-My room had a separate toilet/sink and shower/sink which is convenient if traveling with other ppl
-I had a handwritten note from housekeeping at my desk in the room telling me to enjoy my stay
-In the evening the receptionist puts out warm chocolate chip cookies that guests can have for free
-There was a fireplace in the lobby that was lit at breakfast and throughout the day, making it super cozy.
-Breakfast includes both hot and cold foods and these delicious yogurt parfaits that were a nice grab and go option.
-The surrounding area includes a mall, movie theater, affordable restaurants and more.
Overall, my stay was great and the customer service was genuine which really goes a long way!
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- Also Known As:
- Springhill Suites Albany-Colonie Hotel Albany