Stayed 1 night on September 30th, 2013 while passing through Albany, NY. When checking in we were warned and asked to sign a document to ensure we would not smoke in room. No problem we booked a non-smoking room but when we entered our room it smelled of thick old cigar smell throughout the room. WE proceeded to report this to the front desk and they said it was probably from people smoking outside which was nonsense! We gave up and went to bed but throughout the night it stunk and the air conditioner woke us up several times, it was so loud! The next morning while checking out we told them again and they were very indifferent. I stayed at many Best Westerns over the years and I always enjoyed by stay but I will never at this location again. The room was very old and the shower facet could come right off if handled improperly. The hotel needs a major overhaul and better service. P.S I stayed at the Comfort Suites in Lake George the next night and it was like heaven compared to this place.
- Official Description (provided by the hotel):
- The Best Western Albany Airport Inn offers free WiFi, free parking, free full hot breakfast buffet, indoor heated pool, fitness center, onsite restaurant & lounge and 24-hour business center. Our free airport shuttle service is a nice bonus and will transport guests to and from the Albany International Airport, and any destination on Wolf Road based on availability. In addition, We also offer a park & fly program. Our renovated sleeping rooms & meeting rooms combined with affordable prices make us the best value in the area. One of the best features of our hotel is the location. We are within two miles of the colonie center mall, and 43 restaurants on the always popular Wolf Road. You will have no dificdulty finding something to do when you stay here. ... more less
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- Also Known As:
- Best Western Albany Airport Hotel Albany
- Albany Best Western