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“Great from start to finish!” 5 of 5 stars
Review of BEST WESTERN Albany Airport Inn

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BEST WESTERN Albany Airport Inn
3.0 of 5 Hotel   |   200 Wolf Road, Albany, NY 12206   |  
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Ranked #21 of 49 Hotels in Albany
Albany, New York
1 review
“Great from start to finish!”
5 of 5 stars Reviewed May 8, 2013

I held a 2-day training at this hotel and found it excellent from planning to follow-up. The staff is friendly and helpful, the meeting space and rooms are clean and bright, and the banquet services were very highly-praised by my guests. Great job!

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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477 reviews from our community

Traveler rating
    146
    140
    87
    63
    41
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Westchester County, New York
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed May 3, 2013

This Best Western is way below the standard this chain should be striving for. Unless you have to stay here, there are many other options in the same price rabge.

We checked in with out a problem but our rooms (two adjoining) had a horrible odor of cigarette smike and bathroom spray. we asked to move and when cjphecking out the new rooms, ine of them was OK but the other was the same as the original.

Our light switch by the bed was unplugged andthen was impossible to get started. While not particularly dirty, the place is just old and worn out.

I was excited to see there was a bar but upon entering the bar it was like entering the movie the shining...no more needed here.

This hotel needs a facelift, stay away til then.

  • Stayed May 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clovis, California
Top Contributor
81 reviews 81 reviews
58 hotel reviews
Reviews in 52 cities Reviews in 52 cities
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed April 26, 2013

This a very large, aging hotel which looks like at one time it was very nice. But now it's a little aged and ruff around the edges. It was ok for traveling through and I would even stay there again.....but it was just mediocre....

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Top Contributor
259 reviews 259 reviews
52 hotel reviews
Reviews in 108 cities Reviews in 108 cities
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed April 13, 2013

I stay here frequently as it is very convenient to the Albany Airport. The property is looking worn in places but the rooms are clean and well maintained. There are also many good restaurants within walking distance. I found most of the staff to be warm and welcoming.

Room Tip: There are no elevators so if you have mobility issues ask for a ground floor room.
See more room tips
  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Massena, New York
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 11, 2013

Got stuck in Albany on a layover and chose this hotel due to location and price. Hotel was very old and outdated. Room was musty and did not smell great. Towels were stained, and bathroom door did not latch. No elevator, took awhile to navigate to our room. Ceiling tiles in the bathroom did not drop down properly. The toiletries on the sink were open and used. The breakfast was ok and the staff was friendly and courteous, great shuttle drivers to and from the airport, but I did not feel safe or comfortable at this hotel. Would not recommend and won't return.

  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 10, 2013 via mobile

Our stay was very pleasant. The lobby is good but on the way to the room it looked pretty worn out. The room was great though. A flat screen TV, nice beds, and the staff is really friendly. Oh, and the price was great. Including a FULL breakfast.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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plymouth new hampshire
Senior Contributor
45 reviews 45 reviews
32 hotel reviews
Reviews in 21 cities Reviews in 21 cities
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed April 2, 2013

Our stay was Saturday March 30,2013
We have stayed at this hotel about every 3-4 months for the past 4 years. Never have we had a bad experience. Emily Bauhs runs a terrific hotel.
Friendly, helpful staff, great location, rooms clean and updated.
Location under 1 minute off I-87, about 5 minutes off the I-90.
Plenty of stores/restaurants in a very short distance from the hotel.
NOTE: The Hotel has a FREE shuttle and will drive you.
Hotel: Clean & updated, indoor pool with a retractable roof & an exercise room.
Our room was 158 that opened directly into the pool area. Very nice!
Free hot breakfast has a variety of options.
Pet friendly for a fee of $20.00 PER pet.
They do have a park/sleep & fly option (never tried it)
This Hotel is my favorite hotel I stay at! My only complaint is that they seem to have changed the Pet policy to $20.00 per pet. I never was charged $40.00 before and at that seems a little excessive so in July I may just continue on the 3 ½ hour ride I have left and go straight home instead of stopping to rest and break up the ride.
I HIGHLY recommend staying at this hotel.

Room Tip: ask for 1st floor poolside
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Albany Airport Inn

Address: 200 Wolf Road, Albany, NY 12206
Phone Number:
Location: United States > New York > Albany
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in Albany
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Albany Airport Inn 3*
Number of rooms: 153
Official Description (provided by the hotel):
The Best Western Albany Airport Inn offers free WiFi, free parking, free full hot breakfast buffet, indoor heated pool, fitness center, onsite restaurant & lounge and 24-hour business center. Our free airport shuttle service is a nice bonus and will transport guests to and from the Albany International Airport, and any destination on Wolf Road based on availability. In addition, We also offer a park & fly program. Our renovated sleeping rooms & meeting rooms combined with affordable prices make us the best value in the area. One of the best features of our hotel is the location. We are within two miles of the colonie center mall, and 43 restaurants on the always popular Wolf Road. You will have no dificdulty finding something to do when you stay here. ... more   less 
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Also Known As:
Best Western Albany Airport Hotel Albany
Albany Best Western

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