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“Nice Place - Fair Price” 4 of 5 stars
Review of BEST WESTERN Sovereign Hotel - Albany

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BEST WESTERN Sovereign Hotel - Albany
2.5 of 5 Hotel   |   1228 Western Ave, Albany, NY 12203   |  
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Ranked #18 of 49 Hotels in Albany
Saratoga Springs, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Nice Place - Fair Price”
4 of 5 stars Reviewed 2 days ago NEW

Have stayed there for overnights as well as functions at hotel. New renovations good and lot's of new furniture. I like location for airport, Dunkin Donuts and decent restaurant, either 2 doors away. Convenience store (24 hr) easy walk near SUNY. Front desk staff great. Currently bar & grille attached to hotel was barely occupied. Hopefully a new operator there will help with overall appeal of hotel. I recommend based on facilities and rate charged making it a fair deal by comparison in the area.

Room Tip: Pool down front, lobby level & only 2 elevators if needed.
See more room tips
  • Stayed November 2014, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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506 reviews from our community

Traveler rating
    162
    142
    104
    52
    46
See reviews for
157
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129
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Swedish first
  • Any
English first
Deer Park, NY
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

First off everything was clean. The bed in my room felt like sleeping on plywood. The ceiling was never taped and spackled but it was coated with stucco. You could see long lines where the sheet rock is divided. Avoid the free breakfast it was horrible. Go to Dunkin Donuts down the road. that's my rant and I'm sticking to it

  • Stayed December 2014, traveled on business
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Was in town over 4th of July. Boy did the hotel gouge those who stayed. Given the price paid per night I would have expected much better. My room was on the end of a hallway and was clean and quiet. The complimentary breakfast was excellent and included many items to select from. It not only was tasty but filling. The indoor pool was crowded and noisy and not at all appealing. The lobby area was comfortable. The side entrances/exits were locked giving me a sense of security. I would only stay here again if I paid less than $75/night.

  • Stayed July 2014, traveled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stay at this hotel when the weather is bad and I'm never disappointed. Bobby at the front desk is always smiling, quick & courteous- a pleasing change from most hotels in Albany. My room is always clean & the breakfast is small but fulfilling. I will continue to stay here :) Bobby is a wonderful asset to your hotel!

  • Stayed November 2014, traveled solo
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mitchellville, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is clean, comfortable, and reasonably priced. The staff here is extremely professional and friendly. They are helpful and willing to go above and beyond the call of duty to insure a good experience. It can be a family environment, as needed, where the needs of guest are primary. The facility is safe and convenient to local attractions.

  • Stayed November 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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Plattsburgh, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Plan to stay at that hotel again on our next trip to Albany in a month. The staff was very accommodating from the check in== desk clerk, to the breakfast the following morning. I do recommend this hotel to anyone who likes a friendly staff and surroundings.

  • Stayed November 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
albany, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Stains on bathroom wall which looked like they were blood. Changed room with no problem. Tissue left in bed was still there after bed was made up. The parking lot was not plowed well after a snow fall.

  • Stayed November 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Sovereign Hotel - Albany

Address: 1228 Western Ave, Albany, NY 12203
Phone Number:
Location: United States > New York > Albany
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #18 of 49 Hotels in Albany
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Sovereign Hotel - Albany 2.5*
Number of rooms: 195
Official Description (provided by the hotel):
Convenience and value come together at the Best Western Sovereign Hotel in Albany New York. This full service Albany Hotel offers complimentary Full Hot American Breakfast, Free Wi-Fi and Shuttle Service. All rooms have refrigerators, microwaves, coffee makers. Hotel has an indoor heated pool, sauna, fitness room, restaurant, and business center. The hotel is located at the entrance of U-Albany and is minutes from Times Union Center, Downtown area, Crossgates Mall, and Airport. ... more   less 
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Also Known As:
Albany Best Western
Best Western Albany

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