We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wonderful place to stay while in Albany!” 5 of 5 stars
Review of BEST WESTERN Sovereign Hotel - Albany

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added BEST WESTERN Sovereign Hotel - Albany to your Saves list
BEST WESTERN Sovereign Hotel - Albany
2.5 of 5 Hotel   |   1228 Western Ave, Albany, NY 12203   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Offers & Announcements
Save up to 20%
Ranked #18 of 49 Hotels in Albany
Liverpool, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
“Wonderful place to stay while in Albany!”
5 of 5 stars Reviewed April 15, 2014

I am a travelling Nurse and work at Albany Medical Center, this is the nicest place in Albany I have found! The staff is wonderful and very accommodating to my rather odd schedule! They have an awesome breakfast, rooms are clean and modern; have everything you need for your stay! Convenient to highways and restaurants! The best bang for your buck!

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gil S, Manager at BEST WESTERN Sovereign Hotel - Albany, responded to this review, April 21, 2014
Dear Judy13090,

Wow! A big Thank you for your 5 star review! We couldn't be happier to know that you enjoy staying with us. Taking great care of our guests is what we enjoyed the most here at the Best Western Sovereign and comments like yours make us really proud!
We look forward to seeing you.

Sincerely,
Gil
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

504 reviews from our community

Traveler rating
    162
    141
    103
    52
    46
See reviews for
157
105
48
127
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Swedish first
  • Any
English first
Buffalo, United States
2 reviews
5 of 5 stars Reviewed April 14, 2014

I have stayed in 2 different Best Western Hotels in Albany and both times I was completely satisfied with my stay. I stayed in 2 different hotels only due to location either hotel was perfectly fine. I stayed at Best Western Airport on Wolf Rd and Best Western Soverign

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gil S, General Manager at BEST WESTERN Sovereign Hotel - Albany, responded to this review, April 15, 2014
Dear KimberlyW,
Thank you for completing the review regarding your recent stay at our property and also at our sister property, the Best Western Albany Airport.
We are delighted and we are thankful for your five star rating.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

We appreciate your loyalty to our brand. If you are not already, please feel free to join Best Western Rewards so you can start earning points and enjoy free nights or gift cards.

Sincerely,
Gil
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new york, United States
1 review
3 of 5 stars Reviewed April 10, 2014

average hotel stay. nice and friendly staff. very comfortable beds. good location, all conveniences close, shopping and restaurants. work out area was clean and provided sanitary wipes. did not use the sauna or pool. this is an older hotel but is kept neat looking . probably would stay again.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gil S, General Manager at BEST WESTERN Sovereign Hotel - Albany, responded to this review, April 15, 2014
Dear Paul L,

Thank you for completing the survey regarding your recent stay at our hotel. We appreciate that your enjoyed our service and amenities.
We hope to see you again soon and hopefully earn another star!

Sincerely,
Gil
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Upstate New York
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 9, 2014

My parents stayed at this hotel during their recent visit up from Florida. They were very pleased with the cleanliness of the hotel and especially the helpfulness of the staff. They asked me to book them here again when they visit - I think that says it all. Thank you to Lauren at the front desk for taking such good care of Mom and Dad!

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gil S, General Manager at BEST WESTERN Sovereign Hotel - Albany, responded to this review, April 15, 2014
Dear Ekatarin,

We are thrilled to hear that your Mom and Dad enjoyed their stay with us. Lauren and the staff all join me in thanking you for mentioning their helpfulness and friendliness. As the General Manager, I am thankful to be working with such a great crew! They care about their work and all of our guests and it shows. I have shared your comments with Lauren and the staff and the smile on their faces said it all!!

We look forward to seeing your parents again soon!

Sincerely,
Gil
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 7, 2014

Convenient to Albany airport, city center and Saratoga (about 30 miles away). Staff were friendly and accommodating. Breakfast was quite adequate with hot and cold selections. We will stay here again!

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gil S, General Manager at BEST WESTERN Sovereign Hotel - Albany, responded to this review, April 15, 2014
Dear readyupstateny,

Thank you for your 4 star review regarding your recent stay at our hotel. It is always great to hear when our guests were pleased with their overall experience and acknowledge our staff helpfulness and friendliness.
We value your feedback and business and we hope to service you again soon.

Sincerely,
Gil
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Island, NY
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 6, 2014

If your looking for a less expensive hotel in the UAlbany area this is a good hotel. Needs a little updating in the rooms, but overall clean, VERY VERY professional staff. The breakfast is ok but it is included so I didn't expect much but was surprised at the fresh fruit variety of Chobani Yogurt flavors and make your own fresh waffles. The eggs, sausage and home fries were good but with the buffet they were not hot, probably due to the people leaving the top open. The rolls, bagels and pasteries were not frozen but fresh. The coffee in the lobby which is free and fresh all night and day was not bad either. the best were the chocolate chip cookies upon check in! They were absolutely to die for!

  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gil S, General Manager at BEST WESTERN Sovereign Hotel - Albany, responded to this review, April 15, 2014
Dear CantWait2GoAway007,

Thank you for your positive review regarding your recent stay at our hotel. We appreciate that you enjoyed the cleanliness and our VERY VERY professional staff (they are indeed!!)
I apologize for some of the breakfast items not being hot. I have shared your comments with our breakfast staff to correct this issue.

We hope that we will have to pleasure of welcoming you again soon.

Sincerely,
Gil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Silver Creek, New York
2 reviews
5 of 5 stars Reviewed April 1, 2014

You are welcomed with cookies and bottled water. That is the start. The staff there are very courteous and helpful. The free breakfast is fantastic - hot foods, cold foods, everything you could want. What more could you ask for for your money?

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gil S, General Manager at BEST WESTERN Sovereign Hotel - Albany, responded to this review, April 3, 2014
Dear Linda M,
Thank you so much for your 5 star review. We are all delighted that you enjoyed your stay with us and that we met your expectations. I will definitely share your feedback with the staff. I am sure they will enjoy the satisfaction of a job well done!

We hope to serve you again in the future.

Sincerely,

Gil
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to BEST WESTERN Sovereign Hotel - Albany? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Sovereign Hotel - Albany

Address: 1228 Western Ave, Albany, NY 12203
Phone Number:
Location: United States > New York > Albany
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #18 of 49 Hotels in Albany
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Sovereign Hotel - Albany 2.5*
Number of rooms: 195
Official Description (provided by the hotel):
Convenience and value come together at the Best Western Sovereign Hotel in Albany New York. This full service Albany Hotel offers complimentary Full Hot American Breakfast, Free Wi-Fi and Shuttle Service. All rooms have refrigerators, microwaves, coffee makers. Hotel has an indoor heated pool, sauna, fitness room, restaurant, and business center. The hotel is located at the entrance of U-Albany and is minutes from Times Union Center, Downtown area, Crossgates Mall, and Airport. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Cheap Tickets, Orbitz, Priceline, getaroom.com, TripOnline SA, Travelocity, Odigeo and Tingo so you can book your BEST WESTERN Sovereign Hotel - Albany reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Albany Best Western
Best Western Albany

Owners: What's your side of the story?

If you own or manage BEST WESTERN Sovereign Hotel - Albany, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.