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“PKU Boot Camp stay” 5 of 5 stars
Review of Hilton Garden Inn Albany Medical Center

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Hilton Garden Inn Albany Medical Center
3.0 of 5 Hotel   |   62 New Scotland Avenue, Albany, NY 12208   |  
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Ranked #3 of 49 Hotels in Albany
Queensbury, United States
1 review
1 helpful vote 1 helpful vote
“PKU Boot Camp stay”
5 of 5 stars Reviewed July 19, 2014

Everyone who participated in the event stated that their rooms were amazing. I only had one problem in my room. The frig wasn't working but upon letting the front desk know it was fixed immediately. Great place to stay in Albany NY

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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326 reviews from our community

Traveler rating
    185
    107
    26
    6
    2
See reviews for
100
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Brooklyn, New York
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
Reviews in 23 cities Reviews in 23 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed July 7, 2014

The Hilton Garden Inn is a really nice cozy hotel for staying near the colleges, Sage, Albany State Law School, and the Albany Medical Center. The rooms are clean and well kept and we truly appreciated that after a long trip upstate. I must caution that mattresses aren't as comfortable as I like and when I complained, I was offered another room. The gym is rather small, but has two treadmills and an elipitical that provided a great workout. The breakfast buffet and service was very good and the price was reasonable ($10.99 plus tax). Starbucks is on the first floor with CVS and Panera across the street on the next block. Since I have to visit for my residency every so often, I find it a very nice place to stay. There is a free shuttle from the Amtrak train station and the driver Eric was very polite and helpful. Tiara was also helpful in resolving my concerns about the bed. I will stay there again soon. This is why I like being a Hilton Honors member, it just works for me.

Room Tip: Check the mattress upon arrival. Excellent stay for visiting the college campuses. If you are trave...
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  • Stayed July 2014, traveled on business
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgetown, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 30, 2014

Short stay due to other circumstances, what I did experience was great. Breakfast was good and cooked to order. Beds were comfortable and one seemed softer than the other for a nice choice. Front desk staff were helpful and understanding that when i needed to leave early. Short walk to a nearby park. Eating options close by.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed June 30, 2014

It's 6:30 am and I just got back to my room after being relocated overnight. The suite next door was the scene of a wedding party that started at 11pm and went on into the early hours. The hotel staff refused to get them to quiet down, despite repeated requests. The party was so loud it could be heard through the entire floor. Around midnight-after three calls- the hotel offered to have me relocated to a room on a different floor. As compensation, they offered me a free breakfast. (Those who are used to hilton garden inns will get the irony- as breakfast is typically free) the staff was unresponsive and uninterested in living up to their promise of" your satisfaction or its free" If you are looking for a place to party without regard to other guests, this hotel may be for you. If you actually want to SLEEP in your hotel room- give this one a pass!

Stayed June 2014, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 29, 2014

Despite taking the location into consideration and having relatively low expectations, this Hilton can surely use an update and frankly some more love from the housekeeping staff.

Layout is odd no matter which entrance you're coming in -- parking lot (which is free) or off the main road -- as the check in desk is located on the second floor. Check in was a breeze, front desk agent was friendly and helpful. Not much character for the lobby, in fact there isn't much to it. Room is of course decent size considering space isn't such a commodity upstate. Decor is fine, relatively blah but some things definately stand out (for the wrong reasons)....

- Toothpaste and coffee stains on the wallpaper in the bathroom
- The room phone is YELLLLLLLOW (I used a tissue to push the buttons. Thank god for the speaker option)
- Bed skirt had very obvious stains that surely shouldn't have been missed by the cleaning staff... if they actually gave a crap

Plus is that it is conveniently located near the medical center and a relatively good area of town, but so is the Marriott Townplace Suite down the road.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Warwick, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 24, 2014

We stayed at this hotel for a family wedding. The staff was very helpful and accomodating; they could not have been better. The hotel is convenient to lots of restaurants in the area. We would stay here again.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Top Contributor
82 reviews 82 reviews
21 hotel reviews
Reviews in 37 cities Reviews in 37 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed June 22, 2014 via mobile

If you are coming to the Medical Center and have to stay overnight, then this is the place. If you are not (and we did not come for that), then we still made a great choice. Rooms are nice with fridge, microwave, coffee maker and flat screeen TV. Beds are comfortable. Most of the area around the hotel was walkable - and we walked to dinner. AAA discount available.

Stayed June 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Albany Medical Center

Address: 62 New Scotland Avenue, Albany, NY 12208
Phone Number:
Location: United States > New York > Albany
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Albany
#3 Best Value Hotel in Albany
#3 Family Hotel in Albany
#9 Romantic Hotel in Albany
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Albany Medical Center 3*
Number of rooms: 129
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Also Known As:
Hilton Garden Inn Albany Medical Hotel Albany
Hilton Albany
Albany Hilton

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