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“Crisp Clean and very Friendly Staff” 5 of 5 stars
Review of Hilton Garden Inn Albany Medical Center

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Hilton Garden Inn Albany Medical Center
3.0 of 5 Hotel   |   62 New Scotland Avenue, Albany, NY 12208   |  
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Ranked #5 of 49 hotels in Albany
USA
Top Contributor
54 reviews 54 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
42 helpful votes 42 helpful votes
“Crisp Clean and very Friendly Staff”
5 of 5 stars Reviewed January 20, 2013

We had a family emergency and the Hilton Garden Inn was very quick to assist us with a fresh clean room. Michelle was very nice and made our stay a great one. The Recovery Room restaurant was a great option for dinner and drinks. Great hotel to stay at.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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261 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Schenectady,NY
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 16, 2013

I stayed here after having surgery and if being near hospitals is a goal, this hotel has a walkway leading to Albany Medical Center and is right down the street from a drugstore and other hospitals. Rooms were clean, bright and aesthetically pleasing. Comfortable beds and adjustable mattresses. The pillows were plentiful and perfect; not too hard or too soft. Water pressure and temperature both great! in the shower. Quiet with thick dark shades on windows for sleeping well.Mostly covered from parking lot to door so you don't get soaked when it rains. Service was great! both at front desk and room service.Very quick, friendly and accommodating.Separate keys for each floor. If there was one complaint it would be that the movies cost 16 dollars to rent.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed December 27, 2012

Stayed here for two nights on a work-related trip. Very comfortable, very clean, friendly staff. Parking in the back of the hotel adjacent to medical center parking garage ($10/day I think). Breakfast is very good and plenty to eat for $11. One reviewer wrote that they would not feel comfortable walking more than a block from the hotel. I could not disagree more. I walked over to Madison Ave, and down to Lark St, and walked both sides of Lark over to Washington Ave. In the dark. The next day, I walked over to Washington Park, through Washington Park to the other side of the park (beautiful and charming architecture!), down Western Ave to State Street, down to the Empire State Plaza (re: this plaza...didn't know if I was in an episode of Brady Bunch or time traveled back to the days of the USSR, It's super ugly, comrades!). Anyways, I never felt unsafe. Ever. Another reviewer said they thought the rooms were small. Also I couldn't disagree more. Our room...we had a King bed with plenty of room to move around...was what I would consider standard, if not a bit larger. It was quite comfortable. The bed was also very comfortable, and the bed linen smelled like bleach...i.e. very clean. I would definitely recommend this hotel. Another reviewer complained about the pool facilities...I have to agree here. Pool extremely small, and hot tub not hot enough and water level in the hot tub a bit low. These facilities are not very important to me, and would not deter me from enjoying a stay here.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois, United States
Top Contributor
73 reviews 73 reviews
6 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 12, 2012

The staff here really make a consultant/regular feel at home. I stayed here M-R for 16 months and was never dissappointed. There are several nice suites with fireplaces, conference tables etc... One of the rooms has a murphy bed too. Not my thing; but some of my coworkers request that room regularly.

Room Tip: If you stay on the scond floor, you can use the sky bridge to the hospital with no elevator and no g...
See more room tips
  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbanyMedGM, General Manager at Hilton Garden Inn Albany Medical Center, responded to this review, December 17, 2012
Thank you so much for the nice review of our property. We're very pleased to see that your extended stay was a pleasant one, and it's great to hear our staff was accommodating and welcoming. We look forward to seeing you again the next time you are in Albany!

Regards,
Nick Boulas CHA/ CFBE, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 5, 2012

Standard Hilton Garden Inn. Has a pantry, restaurant and parking next to the hospital garage. There is a bar/restaurant, the Recovery Room, on the first floor, as well as a Starbucks (and Key Bank). Panera and CVS are closeby. It is nice to have food options near, as I am not a huge fan in eating at the hotel restaurant. I had a fridge, coffee maker and microwave in my room. Adjustable firm/soft bed dial. Clean and updated ammenities (flat screen, etc.). Minor cosmetic issues with room (notable scratches on door, etc.). Management called to see if I needed anything, very professional and helpful. No complaints.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 9, 2012

Had to stay here on a medical family emergency - it was fantastic that we could stay on the same site as the Albany Medical Center. Staff were kind and helpful. Hotel has indoor walkway to hospital so you don't have to go outside to get to hospital. Parking on site. Room was clean and standard level of comfort which I have come to expect at all Hilton Garden Inns. I like that I can check in and know what I will find when I open the door. Kids swam in pool - it was small but they loved it. Restaurant on site - The Recovery Room was convenient, as was a CVS one block away for toiletries and groceries.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, Arizona
Top Contributor
66 reviews 66 reviews
23 hotel reviews
Reviews in 46 cities Reviews in 46 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed October 4, 2012

Room was immaculate and large. Staff was courteous and professional. A bit pricey for the location considering that the breakfast buffet was not included. I would not feel safe walking more that a block from the hotel. The special adjustable bed was not comfortable to me. The hotel shuttle from train station was the deciding factor. I consider the Medical Center across the street a good thing, because they have an inexpensive cafeteria with gluten free menu items.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hilton Garden Inn Albany Medical Center

Address: 62 New Scotland Avenue, Albany, NY 12208
Phone Number:
Location: United States > New York > Albany
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Albany
#5 Family Hotel in Albany
#7 Romantic Hotel in Albany
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Albany Medical Center 3*
Reservation Options:
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Also Known As:
Hilton Garden Inn Albany Medical Hotel Albany
Hilton Albany
Albany Hilton

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