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“Nice rooms, bad parking, good location” 4 of 5 stars
Review of Hampton Inn & Suites Albany - Downtown

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Hampton Inn & Suites Albany - Downtown
2.5 of 5 Hotel   |   25 Chapel Street, Albany, NY 12210   |  
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Ranked #7 of 49 Hotels in Albany
GreenLeadersBronze level
Boulder, Colorado
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
“Nice rooms, bad parking, good location”
4 of 5 stars Reviewed February 1, 2013

Rooms are great, very clean, well equipped bathrooms and shower area, and nice comfortable beds. Parking is a hassle, consistently, with parking attendants needed to extract your car. The connected restaurant is pretty mediocre. Front desk service is fantastic, and very helpful and responsive.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review, February 6, 2013
Dear BC_Denver,
Thank you for taking the time to leave your thoughts and feedback from your stay. We’re glad that you found the front desk to be attentive and helpful and the room to be clean and comfortable! We apologize that you found the parking to be a hassle, it is certainly not our intention to inconvenience our guests. We work closely with the parking management company to ensure a seamless experience. We hope you will visit us again and we would be more than happy to assist you with anything during your stay.
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430 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Liberty, New York
1 review
5 of 5 stars Reviewed January 27, 2013

Service was excellent, the room clean and very quiet. I was able to sleep in until 10 am without any noises disturbing me, highly recommend this hotel, they have everything and it's location is perfect. We went to a concert at the Egg the night before, easy walk.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review, January 29, 2013
Dear Deborah M,
Thank you for the review! We’re so glad that you enjoyed your stay and were able to relax with some extra sleep. When you find yourself in the Albany area again we would love to welcome you back!
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Top Contributor
57 reviews 57 reviews
36 hotel reviews
Reviews in 29 cities Reviews in 29 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 24, 2013

My experience with this hotel was excellent, starting with the welcome by the young lady at the desk. She was very friendly and pleasant, and she explained the places i might like to visit during my short stay. Since they didn't have a king bed available when I arrived, she upgraded me to a king suite, which was nice. The room was large and clean, with a huge flat screen tv. They also gave me a late check out (until 2 pm) the next day since I had a late flight out. The free breakfast was typical of Hampton Inns. The front desk folks were also helpful in arranging for my taxi to the airport and storing luggage after check-out. The hotel is also close to a couple of bars on Pearl street, and has it's own restaurant so I didn't have to venture out into the 0 degree weather at night. All in all, this was a very nice stay.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review, January 29, 2013
Dear FWY,
Thank you for your review, we’re glad that you had a great experience while you were with us and found the staff to be friendly and helpful. We’re also happy that you decided to eat in our on-site restaurant and did not have to venture out in the frigid weather! We would love to have you stay with us again the next time you are in the Albany.
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Boston, MA
Top Contributor
95 reviews 95 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed January 18, 2013

My second visit to this downtown Albany hotel this year. Consistent with my earlier visit I found the hotel room clean and comfortable, the hotel lobby nice and service very good. The location was very convenient. For the price, this is a very good value, but it is not an exceptional or special property. I could stay here one or two nights, but not a place I would choose for a special event or longer term stay. Perhaps the room I had (corporate rate) was one of the basic rooms on the property. There may be better rooms. Mine was on the 4th floor facing the parking lot at the rear of the building. The pick up and/or delivery of a dumpster at about 5:30 AM woke me up and I was not able to get back to sleep. The fluorescent/CFL lighting in the rooms gives it a "cheap" feel. But neither the early wake up or the "cheap" lighting affects my overall very good rating. This is a good place for an overnight stay if you find yourself in the area and in need of overnight accomodations.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review, January 29, 2013
Dear MATravelerBOS,
Thank you for choosing to stay with us again and for taking the time to write another review. We do appreciate when guests take the time to let us know how we are doing. I apologize that you were woken up in the early morning, next time you are with us we can certainly give you a room on a different side of the building. We’re glad to know that you were satisfied overall with your stay and look forward to when you can stay with us again. Thank you!
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Connecticut
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 13, 2013

Rooms are clean and efficient. Staff friendly and helpful. Location is perfect. Not anything to write home about. Average hotel, Making me write a 200 word review is not making me happy right now. There is nothing more to say about this hotel. A good place to lay your head down after a peaceful night out in the city. I didn't plan to have write an essay to submit my opinion of this place. One word could have been sufficient - OKAY

Room Tip: No Pool in the hotel, another downfall.
See more room tips
  • Stayed January 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review, January 21, 2013
Dear SugarPlum1,
Thank you so much for taking the time to leave us a review. We’re glad that you found your room to be clean and the location ideal for your travels. Sorry about having to write an essay, but we really do appreciate when our guests give us their feedback! We certainly hope that you will stay with us again in the future!
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Coral Springs, Florida
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 6, 2012

Do yourself a favor: stay here. The hotel is modern, updated and very clean. The staff is amazing and the rooms are great. The hotel is centrally located in the middle of everything, just a few blocks from Empire State Plaza, the capital building, the court of appeals, and the university. As icing on the cake attached to the hotel are THE BEST two restaurants in Albany!! For lunch eat at Dp which has friendly waiters and amazing food, but don't get too stuffed: YOU MUST eat at Yonos, a fine dining restaurant. Yonos is by far the BEST fine dining restaurant we have ever been to!!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review, December 28, 2012
Dear FloridaAttorney1,
Thank you for taking the time to leave such a great review for us! We are so pleased to hear that you enjoyed your stay and found the hotel to be modern, clean and convenient, we certainly aim to impress our guests. We’re also glad that you enjoyed the on-site restaurants, they are fantastic! The next time you find yourself in the Albany area, we hope to be able to welcome you back!
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Additional Information about Hampton Inn & Suites Albany - Downtown

Address: 25 Chapel Street, Albany, NY 12210
Phone Number:
Location: United States > New York > Albany
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Albany
#4 Romantic Hotel in Albany
#5 Business Hotel in Albany
#8 Family Hotel in Albany
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Albany - Downtown 2.5*
Number of rooms: 165
Official Description (provided by the hotel):
The upscale downtown Albany hotel features 121 lavishly-appointed guest rooms, 35 suites with microwaves and refrigerators, eight whirlpool suites and one executive 2-room suite. The new hotel boasts wired and wireless Internet access, complimentary On the House® hot breakfast, on-site exercise facility with sauna and steam room, plenty of meeting space (we specialize in law firm deposition meetings), fresh hot coffee and tea in the lobby 24/7 and, of course, Hilton HHonors® points and miles for your stay. Eleven accessible rooms are available. All rooms and suites are smoke free and feature the Clean and Fresh Hampton Bed™. Welcome to Albany’s brightest new star!Yono’s Restaurant, and dp, an American Brasserie, share space near the entrance of the Hampton Inn & Suites! Just a step through the doorway for hotel guests, this upscale fine-dining restaurant features creative continental and Indonesian cuisine for a memorable dining experience.The Hampton Inn & Suites Albany Downtown is centrally and conveniently located to many downtown attractions, government buildings and points of interest. Business travelers will enjoy easy access to the area’s many businesses and corporations. ... more   less 
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Also Known As:
Hampton Inn And Suites Albany - Downtown
Hampton Inn & Suites Albany - Downtown Hotel Albany
Hampton Inn Hotel Albany
Hampton Inn Albany
Albany Hampton Inn

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