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“Second Visit Consistent with Prior Visit” 4 of 5 stars
Review of Hampton Inn & Suites Albany - Downtown

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Hampton Inn & Suites Albany - Downtown
2.5 of 5 Hotel   |   25 Chapel Street, Albany, NY 12210   |  
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Ranked #9 of 49 Hotels in Albany
Certificate of Excellence
GreenLeadersBronze level
Boston, MA
Top Contributor
106 reviews 106 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
60 helpful votes 60 helpful votes
“Second Visit Consistent with Prior Visit”
4 of 5 stars Reviewed January 18, 2013

My second visit to this downtown Albany hotel this year. Consistent with my earlier visit I found the hotel room clean and comfortable, the hotel lobby nice and service very good. The location was very convenient. For the price, this is a very good value, but it is not an exceptional or special property. I could stay here one or two nights, but not a place I would choose for a special event or longer term stay. Perhaps the room I had (corporate rate) was one of the basic rooms on the property. There may be better rooms. Mine was on the 4th floor facing the parking lot at the rear of the building. The pick up and/or delivery of a dumpster at about 5:30 AM woke me up and I was not able to get back to sleep. The fluorescent/CFL lighting in the rooms gives it a "cheap" feel. But neither the early wake up or the "cheap" lighting affects my overall very good rating. This is a good place for an overnight stay if you find yourself in the area and in need of overnight accomodations.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review, January 29, 2013
Dear MATravelerBOS,
Thank you for choosing to stay with us again and for taking the time to write another review. We do appreciate when guests take the time to let us know how we are doing. I apologize that you were woken up in the early morning, next time you are with us we can certainly give you a room on a different side of the building. We’re glad to know that you were satisfied overall with your stay and look forward to when you can stay with us again. Thank you!
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531 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Connecticut
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 13, 2013

Rooms are clean and efficient. Staff friendly and helpful. Location is perfect. Not anything to write home about. Average hotel, Making me write a 200 word review is not making me happy right now. There is nothing more to say about this hotel. A good place to lay your head down after a peaceful night out in the city. I didn't plan to have write an essay to submit my opinion of this place. One word could have been sufficient - OKAY

Room Tip: No Pool in the hotel, another downfall.
See more room tips
  • Stayed January 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review, January 21, 2013
Dear SugarPlum1,
Thank you so much for taking the time to leave us a review. We’re glad that you found your room to be clean and the location ideal for your travels. Sorry about having to write an essay, but we really do appreciate when our guests give us their feedback! We certainly hope that you will stay with us again in the future!
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Coral Springs, Florida
Top Contributor
55 reviews 55 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 6, 2012

Do yourself a favor: stay here. The hotel is modern, updated and very clean. The staff is amazing and the rooms are great. The hotel is centrally located in the middle of everything, just a few blocks from Empire State Plaza, the capital building, the court of appeals, and the university. As icing on the cake attached to the hotel are THE BEST two restaurants in Albany!! For lunch eat at Dp which has friendly waiters and amazing food, but don't get too stuffed: YOU MUST eat at Yonos, a fine dining restaurant. Yonos is by far the BEST fine dining restaurant we have ever been to!!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review, December 28, 2012
Dear FloridaAttorney1,
Thank you for taking the time to leave such a great review for us! We are so pleased to hear that you enjoyed your stay and found the hotel to be modern, clean and convenient, we certainly aim to impress our guests. We’re also glad that you enjoyed the on-site restaurants, they are fantastic! The next time you find yourself in the Albany area, we hope to be able to welcome you back!
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New York, United States
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 19, 2012

I stayed here for a wedding in late October 2012, and the place was very nice. We arrived early and they wouldn't let us check in early, which was a bit of an inconvenience, but the gentleman at the front desk was very nice and allowed us to use the relaxation room in the gym, which I really appreciated. The room was very clean and I wish I would have stayed longer. I would definitely go back, especially considering the fact that I have stayed at much worse hotels in downtown Albany (i.e. the Hotel Albany).

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review, November 28, 2012
Dear OLEVIN,
Thank you so much for taking the time to write us a review. We apologize that we were not able to accommodate an early check in for you. When we have busy weekends with weddings and other events sometimes we are unable to get our guests checked in before the guaranteed 4pm check in time. However, we are so glad that you enjoyed the relaxation room while you waited. We would certainly love to welcome you back for a longer stay next time you are in the Albany, NY area!
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Richmond VA
Top Contributor
122 reviews 122 reviews
19 hotel reviews
Reviews in 36 cities Reviews in 36 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed November 18, 2012 via mobile

I had stopped staying at Hampton Inns long ago opting for what I thought were "higher" end hotels. Well, welcome home. A two day stay at the Albany Hampton end has changed my thinking. With a courteous greeting and a helpful check in I was sold. They room, a spacious "king suite" awaited me. Free wifi and business center amenities were a plus. The location is a short walk to the Capitol and government offices where I was working. I regret being a sub in the past!

Stayed November 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review, November 28, 2012
Dear BILL80,
Thank you for taking the time to write a review for us. We are very happy that you decided to give Hampton Inns another chance and that you chose to stay with us. We strive to make our property feel like home for our guests and not just another hotel stay. If you are in the Albany, NY area again, we look forward to welcoming you back!
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Plattsburgh, NY
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 17, 2012

I stayed at this hotel while in town on business, and I can't wait for my organization to call me to Albany once more, so I can stay there again!

The staff was excellent, from the valet to the front desk; everyone was friendly, helpful and professional.

The room was clean and the decor was modern and stylish.

The fitness room was adequate, it's not huge, but all I ever need is a treadmill to run on and I'm happy!

The restaurant connected to the hotel, "The dp", was wonderful. The food was delicious, though unfortunately they do not deliver to the room and one must go down and pick the food up. However, the Ahi Tuna sandwich alone is worth a trip back!!

The hotel location was very convenient for me, as I only had to go to the Foley Federal Courthouse on Broadway, which was literally a 5 minute walk. I opted to leave my car in the hotel's valet parking for the entire course of my stay, rather than attempt to find parking down near the federal offices.

Overall, my stay there was very pleasant, and I would highly recommend this location for any Albany business travelers working in the downtown area.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review, November 28, 2012
Dear SKG1983,
We are so pleased to hear that you enjoyed your stay with us. When a guest leaves happy enough to leave such a wonderful review, we know we did our job. Thank you for the review and we can’t wait for your organization to send you back either!
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Additional Information about Hampton Inn & Suites Albany - Downtown

Address: 25 Chapel Street, Albany, NY 12210
Phone Number:
Location: United States > New York > Albany
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Albany
#3 Romantic Hotel in Albany
#5 Business Hotel in Albany
#7 Family Hotel in Albany
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Albany - Downtown 2.5*
Number of rooms: 165
Official Description (provided by the hotel):
The upscale downtown Albany hotel features 121 lavishly-appointed guest rooms, 35 suites with microwaves and refrigerators, eight whirlpool suites and one executive 2-room suite. The new hotel boasts wired and wireless Internet access, complimentary On the House® hot breakfast, on-site exercise facility with sauna and steam room, plenty of meeting space (we specialize in law firm deposition meetings), fresh hot coffee and tea in the lobby 24/7 and, of course, Hilton HHonors® points and miles for your stay. Eleven accessible rooms are available. All rooms and suites are smoke free and feature the Clean and Fresh Hampton Bed™. Welcome to Albany’s brightest new star!Yono’s Restaurant, and dp, an American Brasserie, share space near the entrance of the Hampton Inn & Suites! Just a step through the doorway for hotel guests, this upscale fine-dining restaurant features creative continental and Indonesian cuisine for a memorable dining experience.The Hampton Inn & Suites Albany Downtown is centrally and conveniently located to many downtown attractions, government buildings and points of interest. Business travelers will enjoy easy access to the area’s many businesses and corporations. ... more   less 
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Also Known As:
Hampton Inn & Suites Albany - Downtown Hotel Albany
Hampton Inn And Suites Albany - Downtown
Hampton Inn Hotel Albany
Hampton Inn Albany
Albany Hampton Inn

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