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All 49 Albany hotels

Hampton Inn & Suites Albany - Downtown: Traveler Reviews

2.5 of 5
25 Chapel Street, Albany, NY 12210
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Hampton Inn & Suites Albany - Downtown
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Ranked #7 of 49 hotels in Albany
Most recent review
5 of 5 stars Reviewed October 25, 2012
eranie957 Long Island, NY
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228 reviews from our community

Traveler rating
    101
    87
    24
    12
    4
See reviews for
Families
35
 
Couples
53
 
Solo
22
 
Business
91
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Long Island, NY
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
18 helpful votes 18 helpful votes
“Great location - exceptional staff”
5 of 5 stars Reviewed October 25, 2012

We were visiting our daughter who attends a nearby university. Despite our late arrival (a little past midnight), we were greeted warmly, given great information regarding locale and breakfast and sent off to our room. Beds were very comfy (they are truly queen sized and not doubles), bathroom exeptionally clean - housekeeping is to be commended. We stayed two nights and were happy with the free wifi which let us get caught up on some work. Very convenient location - walked to a local restaurant recommended by the front desk staff (they really are terrific!) for lunch one day and were very pleased. And if you stay on a weekend, you can park on the street for free!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask eranie957 about Hampton Inn & Suites Albany - Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review
October 30, 2012
Dear ERANIE957,
Thank you for your review, we appreciate when our guests take the time to tell us about their stay! We are so glad that you enjoyed some of the many amenities we have to offer such as our complimentary Hot Breakfast and Wireless Internet. One of our goals is to make sure each guests feels welcome and has a wonderful stay and we are happy that you found our location ideal and our staff friendly. We certainly hope to welcome you back to the hotel when you are visiting the area again!
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Minneapolis
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
“Okay Hotel...parking was confusing”
4 of 5 stars Reviewed October 18, 2012 via mobile

We arrived around midnight and was greeted by the front desk agent who was very nice. The hotel was a quick trip from the airport and is in an okay location. The only issue we had was the noise from the construction from across the street was very loud!

All in all was a nice hotel and nice staff.

Stayed October 2012, traveled as a couple
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Ask Bijous about Hampton Inn & Suites Albany - Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review
October 30, 2012
Dear BIJOUS,
Thank you for staying with us and for taking the time to write a review about your experience. One of our main priorities is to make our guests feel welcome and we are so glad that you found our staff friendly. We appreciate our guests bearing with us as improvements are made to the downtown area. We hope to welcome you back again soon!
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Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
“Great downtown location”
5 of 5 stars Reviewed October 11, 2012 via mobile

I stayed here with my wife and 2 boys age 3 and 13 Great hotel perfect location right on pearl st free wifi the food is good especially for free LOL I will stay here anytime I'm in albany the staff was very accommodating and pleasant to deal with i got in very late and was greated very warmly parking was a breeze A+++++

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Keith07002 about Hampton Inn & Suites Albany - Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review
October 19, 2012
Dear KEITH07002,

Thank you for the review. We are so glad that you and your family enjoyed your time with us. We pride ourselves on maintaining...
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Mexico City, Mexico
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
“Good Place to Stay”
3 of 5 stars Reviewed October 6, 2012

For those of you visiting Albany I would recommend the Hampton Inn Downtown. The rooms were spacious with flat screen TVs and a large channel selection and the lobby gives you a "days of yesteryear" ambience.The hotel has a good hot breakfast and there are two restaurants, one a bistro type right on premises. The staff was courteous. I wish parking was free but he $16 you have to pay is not a budget buster and is secure. The downtown location makes it convenient to take in Albany's historic sites and being the capitol on New York would be a good choice if you are on government business. All in all, I was pleased with my stay.

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Mark A about Hampton Inn & Suites Albany - Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review
October 19, 2012
Dear MARK A,

Thank you for taking the time to write such a great review! We are so pleased that you enjoyed your stay and found our hotel so convenient. We love that we are able to provide an On the House Hot Breakfast to our guests and are glad that you enjoyed it. We hope to welcome you back again soon!
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Saco
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
“Excellent hotel for a short stay with families”
4 of 5 stars Reviewed September 27, 2012

Our family stayed overnight for a recent event at the Egg. Our room was very clean and ready upon arrival. I was happy to see that my extra requests were also completely filled upon entering the room. The front desk staff was very friendly and helpful. We enjoyed the lobby set up that allowed for multi-use of complimentary breakfast in the morning and relaxation in the evening with local free newspapers. I would have given this hotel 5 stars, except for two things....the $12.50 valet parking which didn't seem necessary at all. The back lot is definitely accessible and easy enough to self-park. And, generally most Hampton Inns have complimentary hot water for tea and cocoa as well as hot coffee available most hours of the day/night..which I would have loved to enjoy after returning from the performance at the Egg late that night as well as in the afternoon when we first arrived at the hotel. On a personal level, I would not recommend walking from this hotel to the Egg. Although the distance was about a 10-15 minute walk, the area around the Egg was somewhat less desirable at night.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask RoamWorld about Hampton Inn & Suites Albany - Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy L, Manager at Hampton Inn & Suites Albany - Downtown, responded to this review
October 8, 2012
Dear RoamWorld (Saco),

Thank you for the review! We are so glad that you found all of your requests were completed upon check in, exceeding our guest’s expectations is what we strive for! We love our lobby and are glad that you found it comfortable and convenient to enjoy your breakfast in the morning and relax in the evening. We are very sorry if there was any confusion about our complimentary coffee station, we do offer one 24/7, however it is moved to a different counter in our lobby during the evening hours. We certainly hope you enjoyed your show at the Egg and hope to see you back again soon!
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Additional Information about Hampton Inn & Suites Albany - Downtown

Also Known As:
Hampton Inn & Suites Albany - Downtown Hotel
Hampton Inn And Suites Albany - Downtown
Hampton Inn & Suites Albany - Downtown Hotel Albany
Hampton Inn Hotel Albany
Hampton Inn Albany
Albany Hampton Inn
Address: 25 Chapel Street, Albany, NY 12210
Phone Number:
Region: United States > New York > Albany
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Kitchenette Pets Allowed Restaurant Suites Wheelchair access
Hotel Style:
#7 Business Hotels in Albany
#9 Family Hotels in Albany
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The upscale downtown Albany hotel features 121 lavishly-appointed guest rooms, 35 suites with microwaves and refrigerators, eight whirlpool suites and one executive 2-room suite. The new hotel boasts wired and wireless Internet access, complimentary On the House® hot breakfast, on-site exercise facility with sauna and steam room, plenty of meeting space (we specialize in law firm deposition meetings), fresh hot coffee and tea in the lobby 24/7 and, of course, Hilton HHonors® points and miles for your stay. Eleven accessible rooms are available. All rooms and suites are smoke free and feature the Clean and Fresh Hampton Bed™. Welcome to Albany’s brightest new star!Yono’s Restaurant, and dp, an American Brasserie, share space near the entrance of the Hampton Inn & Suites! Just a step through the doorway for hotel guests, this upscale fine-dining restaurant features creative continental and Indonesian cuisine for a memorable dining experience.The Hampton Inn & Suites Albany Downtown is centrally and conveniently located to many downtown attractions, government buildings and points of interest. Business travelers will enjoy easy access to the area’s many businesses and corporations. ... more   less 
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