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“Comfortable” 4 of 5 stars
Review of Hampton Inn & Suites Albany - Downtown

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Hampton Inn & Suites Albany - Downtown
2.5 of 5 Hotel   |   25 Chapel Street, Albany, NY 12210   |  
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Ranked #6 of 49 Hotels in Albany
GreenLeadersBronze level
New York
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
25 helpful votes 25 helpful votes
“Comfortable”
4 of 5 stars Reviewed February 25, 2008

I have stayed here twice in recent months with colleagues on business in the area. The rooms were very comfortable, especially the beds. A nice touch: the padded lap desk! The workout room was a decent size and reasonably well equipped. The restaurant in the building is good, and in particular has a decent wine list. I've stayed elsewhere in the area, and this place is well up on my list.

  • Liked — Rooms
  • Disliked — Parking
  • Stayed February 2008, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Business service (e.g., internet access)
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469 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Long Island
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed February 3, 2008

The reviews for the property were dead on. I checked in for business at a great rate of $119 a night. The hotel lobby is lovely, new, well maintained. The rooms are new, bed is great, bathrooms more upscale than other other hotels in this price range. Oddly no tub though. Furniture is on the cheap looking side and no flat panel TV, though that's fine.

So after accessing that the room was great I attempte to log on to the internet--no service. I called downstairs and there was confusion, I was transferred to a # that was never picked up, and was then told that they had no idea when to expect internet service again. They also told me that

As I was there to work and as it was Super Bowl Sunday, there was no way I was going to work from the hotel's business center.

So I checke out and went up the street to the Crowne Plaza--an AWFUL hotel that is $50 more a night, but at least they have internet access.

A shame--the hotel was nice. They need to get their wires in order.

  • Liked — New, clean,
  • Disliked — no internet service
  • Stayed February 2008, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Philadelphia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 24, 2008

Clean hotel. Clean rooms. Priced right. Friendly service from everyone. Great location if you're going to be downtown in Albany, or if you need a night's rest heading north.

Breakfast wasn't bad. TV could have some On Demand options. But otherwise, a really good place.

tips: Fine dining restaurant connected to the hotel. But Albany is a college town and you may see some drunk frat boys walking the street around the hotel. Otherwise, nothing at all to complain abut--and I can complain.

  • Liked — Clean, bright room. Reasonable price. Friendly staff.
  • Disliked — Parking is a $12.50 fee and street parking is readily available.
  • Stayed January 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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new york
1 review
4 of 5 stars Reviewed January 24, 2008

My husband and I stayed here for a quick weekend away from the kids. We were pleasantly surprised by how beautiful the lobby and room were, considering we paid the internet price of $99 per night. We had lunch at nearby Albany Pump House, and felt completely safe walking around, however we were approached by someone asking for money. We told him to clear off and he did. We had a very nice meal at the hotel. For the quality of the food the price of the meal was exceptional. The chef was walking around speaking to people and the staff were courteous and attentive. The morning breakfast was good and the front desk staff were helpful. Our only complaint was we had little opportunity to actually sleep in our extremely comfortable bed. Between the people running up and down the halls screaming in a drunken fashion (I can only assume they were guests of the wedding being held that evening at the hotel) and the idiot talking on his cell phone with the speaker on at 4 am, we were unable to sleep. The alarm clock in our room was also set for 6:30am, obviously by a previous guest. Being blasted awake after barely falling asleep didn't help either. To be fair, the front desk did ask the man talking on the phone to quiet down and he did. We would definitely stay at the hotel again, but ask to be put in a section of the hotel with less people. I did ask for the back of the hotel due to a previous reviewers remark that the front of the hotel overlooked the bar scene and could be very noisy. Overall, it is a nice hotel with a good price.

  • Liked — The restaurant was exceptional
  • Disliked — Noisy fellow guests
  • Stayed January 2008, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Quebec City, Qc, Canada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 19, 2008

The hotel is really good. In the heart of downtown Albany, it was the ideal location to spend the night with my friend, because we wanted to go to the nightlife. The room was clean and beautiful, the staff was friendly and the breakfast was correct. However, the window of our room overlooked the nightlife and it was Saturday night; that has not bothered us since we returned late, but we could hear the music and the noise of the street, which must be quite disturbing for someone who wants to go to bed early.

  • Liked — Barely everything
  • Disliked — The noise
  • Stayed November 2007, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Seattle, Washington
Senior Contributor
39 reviews 39 reviews
34 hotel reviews
Reviews in 35 cities Reviews in 35 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed January 5, 2008

The hotel was reasonably priced for the location, but I was not 100% sure if it is a very safe location. My colleague went out for a run outside before breakfast, so I concluded that it must not be all that bad.

The hotel itself was very clean. I was happy with the cleanliness of my room, and comfort of my bed. They had the regular Hampton Inn breakfast (some hot stuff, and bread, muffin, fruit, cereal etc).

The front desk people were helpful. The parking system was a bit confusing.

  • Liked — Cleanliness
  • Disliked — Parking
  • Stayed April 2007, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Bretton Woods, New Hampshire
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 15, 2007

I just spent two days as part of a conference and was impressed with the ability for the hotel to run a conference and the quality of the food in the restuarant. Breakfast was part of the hotel rate and was the typical "hot Continental breakfast" found in many hotels. Coffee available 24 hours was good; fitness room did not open until 6 AM, which can be an issue. Hotel was close to the river bike/pedestrian path, so that was good. Good selection of towels and bedding was very comfortable. Lots of TV stations, plenty of room to spread out. My room was on backside, so no noise complaints. Temp control was good.

  • Liked — beding, breakfast, TV stations
  • Disliked — small fitness center that did not open until 6 AM
  • Stayed November 2007, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Albany - Downtown

Address: 25 Chapel Street, Albany, NY 12210
Phone Number:
Location: United States > New York > Albany
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Albany
#4 Romantic Hotel in Albany
#5 Business Hotel in Albany
#7 Family Hotel in Albany
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Albany - Downtown 2.5*
Number of rooms: 165
Official Description (provided by the hotel):
The upscale downtown Albany hotel features 121 lavishly-appointed guest rooms, 35 suites with microwaves and refrigerators, eight whirlpool suites and one executive 2-room suite. The new hotel boasts wired and wireless Internet access, complimentary On the House® hot breakfast, on-site exercise facility with sauna and steam room, plenty of meeting space (we specialize in law firm deposition meetings), fresh hot coffee and tea in the lobby 24/7 and, of course, Hilton HHonors® points and miles for your stay. Eleven accessible rooms are available. All rooms and suites are smoke free and feature the Clean and Fresh Hampton Bed™. Welcome to Albany’s brightest new star!Yono’s Restaurant, and dp, an American Brasserie, share space near the entrance of the Hampton Inn & Suites! Just a step through the doorway for hotel guests, this upscale fine-dining restaurant features creative continental and Indonesian cuisine for a memorable dining experience.The Hampton Inn & Suites Albany Downtown is centrally and conveniently located to many downtown attractions, government buildings and points of interest. Business travelers will enjoy easy access to the area’s many businesses and corporations. ... more   less 
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Also Known As:
Hampton Inn And Suites Albany - Downtown
Hampton Inn & Suites Albany - Downtown Hotel Albany
Hampton Inn Hotel Albany
Hampton Inn Albany
Albany Hampton Inn

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