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“A Very Nice Hotel for the Money” 4 of 5 stars
Review of CrestHill Suites Albany

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CrestHill Suites Albany
3.0 of 5 Hotel   |   1415 Washington Avenue, Albany, NY 12206   |  
Hotel amenities
Ranked #19 of 49 Hotels in Albany
Fleming Island, Florida
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
Reviews in 24 cities Reviews in 24 cities
15 helpful votes 15 helpful votes
“A Very Nice Hotel for the Money”
4 of 5 stars Reviewed December 20, 2013

I was in Albany this past week on business and I stayed at this hotel. I have to say that this is a clean and quite hotel. The rates are very reasonable and the staff is friendly. This hotel is like a nice upgraded Extended Stay. You have a small full kitchen, couch, chair, flat screen TV and a comfortable bed. I usually stay at Marriots or Hiltons when I travel, but I would choose this hotel over them if I have the option.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cresthill, General Manager at CrestHill Suites Albany, responded to this review, March 21, 2014
Thank you for taking the time to post a a review of our hotel. We are so glad you enjoyed your stay and found our hotel to be a great value. Our suites offer that extra room so that guests can truly feel comfortable during their stay. We hope to see you again when your travels bring you to our area.
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300 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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  • English first
  • French first
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English first
Selinsgrove, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 18, 2013

The beds were comfy, they are dog friendly and the rooms were spacious. I have to say that the other comments about the rude woman who puts out the breakfast are correct though. It was 6:29 and she said to us "Um it's not 6:30 yet! You'll have to wait." Why I asked everything is out? That is the rule she said. Ha, she is touched.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cresthill, General Manager at CrestHill Suites Albany, responded to this review, March 21, 2014
Thank you Abbi N for posting a 5 star review of our hotel. We are glad you and your four legged friend enjoyed your stay. We have rooms that are exclusively used for those traveling with pets. I am disappointed with your experience with breakfast and we have talked to our attendant so she knows she can serve guests no matter what the time! We hope to see you again if your travels bring you to Albany.
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Rome, New York
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 25, 2013

Spacious room, full kitchen along with free WiFi and free breakfast made our weekend stay perfect. Easy access to two malls and University of Albany. Would highly recommend for business or pleasure. There is even the option of "room service" fun a nearby restaurant.

Stayed November 2013, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cresthill, General Manager at CrestHill Suites Albany, responded to this review, February 7, 2014
Thank you DebbieJoyce for your 5 star review of our hotel! We are so glad that our hotel perfectly suited your needs for your stay in Albany. We look forward to seeing you again should your travels bring you back to the Capital Region.
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upstate ny
Senior Contributor
44 reviews 44 reviews
4 hotel reviews
Reviews in 23 cities Reviews in 23 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed November 8, 2013

It was nice to have a "suite" with lots of room to move around since we were traveling with our small dog. This was obviously a "pet friendly" room with serious stains all over the rug. The room and bath were very clean. We got only one small bar of soap to share between the sink and shower and a tiny bottle of shampoo with conditioner; towels were adequate. The ice maker was turned off when we arrived but the kitchen was good enough to supply us with lots of ice. Staff was friendly and location was great. We have stayed here before and will return. We did not take advantage of the "social hour" but it sounded nice...free spaghetti and meatballs and salad and beer and wine...eat in the breakfast room or take to your room! Breakfast buffet is also included and very well done.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cresthill, General Manager at CrestHill Suites Albany, responded to this review, February 7, 2014
Thank you for taking the time to review your stay of our hotel and we are glad you enjoyed your stay. We are in the process of replacing our carpets in our rooms so hopefully the next time you stay with us you will not see that again. We look forward to welcoming you back the next time you are in Albany.
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Manhasset, New York
Top Contributor
85 reviews 85 reviews
13 hotel reviews
Reviews in 31 cities Reviews in 31 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 28, 2013

It was really nice having a suite. The breakfast bar was more than adequate. I only have 2 complaints. The heating unit did not work very well and it was almost impossible to control the temperature. Luckily, it was not overly cold or hot outside, but I could see a problem in Albany in the midst of winter. The business office computers did not work well. On one, AOL mail could not be accessed because the computer was not Java enabled. On the other, every time I hit "enter" another insurance ad popped up. There was also no way to delete sites visited. The computers really need to be serviced on a regular basis, The room was clean and comfortable.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cresthill, General Manager at CrestHill Suites Albany, responded to this review, December 24, 2013
Thank you for taking the time to post a review. We are glad you enjoyed your stay with us and apologize for problems with the business center computers. We do have an outside IT company that services them frequently but this must have occurred between visits. We hope to see you again if your travels bring you back to Albany.
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Valhalla, New York
Top Contributor
139 reviews 139 reviews
7 hotel reviews
Reviews in 35 cities Reviews in 35 cities
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed October 20, 2013

Across from UAlbany this hotel is situated perfectly with easy access to roads / highways / malls. With all rooms being suites the efficiencies are an added plus.

That being said we've stayed at Cresthill on three occasions. While being suites some rooms can be tight and stuffy. A/C is noisy which can be an issue at night.
Bathrooms/ showers however are comfortably sizable. No issues there.

We've found service to be fine on all three visits and the complimentary bacon / eggs / oatmeal / cereal / bagels in the morning certainly is a plus.

Free WiFi worked perfectly - plenty of parking available

On our last visit rooms were rented by a wedding party which on one particular night resulted in hallway loudness during the early morning hours. Since this was on the first floor you would've expected hotel management to handle the situation.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cresthill, General Manager at CrestHill Suites Albany, responded to this review, December 24, 2013
Thank you for taking the time to write a review of your stay. We are glad you enjoyed the suites and the amenities. We are sorry you were disturbed by a wedding party during your stay. We do have security on site and we offer wedding groups a meeting room to gather so they may continue to enjoy themselves and not disturb other guests.
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Montreal, Canada
Senior Contributor
49 reviews 49 reviews
28 hotel reviews
Reviews in 19 cities Reviews in 19 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed October 17, 2013

I stayed at this hotel with my mother on our way to NYC. We stayed in Albany because we had to catch the train the next morning.

We got this hotel on a discount website for very cheap so I wasn't expecting much, we only wanted a clean room! Well, we were VERY suprised once we entered our "room" (suite!): 2 bedrooms (3 beds total) with their own bathroom and a complete kitchen. The room was super clean and the complimentary breakfast was ok the next morning (yogourt, fruits, waffles basically). The free wifi was also very useful.

Everyone was very nice and the service was great. I have nothing bad to say about this hotel. This is where I'll stay the next time I need a hotel on my way to New York City.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cresthill, General Manager at CrestHill Suites Albany, responded to this review, November 27, 2013
Thank you for posting a review of your stay with us. You were upgraded to one of our 2 bedrooms suites and we are glad you enjoyed it. They certainly do offer plenty of space when you are traveling. We hope to see you the next time you travel through Albany to go to New York City. We are a great place to stop and rest.
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Additional Information about CrestHill Suites Albany

Address: 1415 Washington Avenue, Albany, NY 12206
Location: United States > New York > Albany
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #19 of 49 Hotels in Albany
Price Range (Based on Average Rates): $$
Hotel Class:3 star — CrestHill Suites Albany 3*
Number of rooms: 95
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Also Known As:
Cresthill Suites Albany Hotel Albany
Cresthill Hotel Albany
Albany Cresthill Hotel

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