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“Excellent stay” 5 of 5 stars
Review of Hilton Garden Inn Albany Airport

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Hilton Garden Inn Albany Airport
3.0 of 5 Hotel   |   800 Albany Shaker Road, Albany, NY 12211   |  
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Ranked #4 of 49 Hotels in Albany
Summit, NJ
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Excellent stay”
5 of 5 stars Reviewed January 12, 2013

I stayed here with three teenagers who were playing in a field hockey tournament. The hotel was incredibly clean and quiet. The staff was very accommodating. Rooms were nice-
-Beds were comfortable and the rooms had a mini frig and microwave. Teens enjoyed the pool and exercise room. Extremely happy with our stay.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley B, Manager at Hilton Garden Inn Albany Airport, responded to this review, January 22, 2013
Dear Valued Guest--

We're so glad you had a nice stay. I'm glad you enjoyed the room, pool, exercise room, and found the staff helpful and friendly. I hope they played well in their field hockey tournament. We look forward to seeing you again soon!

Sincerely--Ashley
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395 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
Queensbury, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 12, 2013

Great location for airport travel. Convenient and friendly quality service. Have recommended it to friends who also were greatly satisfied. We have used it several times and have always been satisfied with service,price,and convenience.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley B, Manager at Hilton Garden Inn Albany Airport, responded to this review, January 22, 2013
Dear Valued Guest--

We're so glad you and your friends enjoyed your stay with us! Our goal is to offer our guests top-notch service and offer as many conveniences as possible, and we're pleased we were successful. We hope to see you again soon!

Sincerely--Ashley
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East Northport, New York
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 30, 2012 via mobile

We stayed at the hilton garden inn on our trip to niagara on the lake, canada from long island, NY. We stayed during a bug snowstorm just after Christmas. Check in was quick and efficient. Complimentary hot tea, coffee. And hot chocolate was a nice bonus after a long snowy drive. Room was large and comfortable. Even though it was close to the airport, you did not hear the planes at all. After a good night sleep, when we were leaving, a worker, possible manager helped clean off peoples cars snd helped shovel out cars in need. Boy, what service! 5 star service ! If in the albany area, this is a great place to stay!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley B, Manager at Hilton Garden Inn Albany Airport, responded to this review, January 3, 2013
Dear Valued Guest--
Wow--thank you for your kind words! We're so glad you found our service to be 5-star and that you enjoyed your stay. It's our goal to make our guests' travels as easy as possible and we certainly appreciate that you were pleased with the service and hotel. We're glad you had a safe trip and hope to see you again soon!
Sincerely--Ashley
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Pittsford, New York
Top Contributor
84 reviews 84 reviews
17 hotel reviews
Reviews in 38 cities Reviews in 38 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed December 25, 2012

This is a very nice, clean, modern Hilton Garden Inn. Even though its close to the airport, you can't hear planes. The bar and breakfast areas are nice. The rooms big and clean. The pool and gym are mall, but work.

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley B, Manager at Hilton Garden Inn Albany Airport, responded to this review, January 3, 2013
Dear Valued Guest--
Thank you for your kind, concise review of our hotel. We're glad you enjoyed your stay with us and appreciate your recognition of many of our amenities. We hop to see you again soon!
Sincerely--Ashley
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San Francisco, California
Top Contributor
204 reviews 204 reviews
16 hotel reviews
Reviews in 47 cities Reviews in 47 cities
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed December 17, 2012

My wife and I go to Albany several times a year to visit relatives. We have stayed several places in the airport environs. Overall, we think the Hilton Garden Inn is outstanding. The property is in great shape - very clean; the staff are particularly friendly and welcoming; and the small dining room delivers high quality both for breakfast and a late snack. To be frank, I like the breakfast so much that I start looking forward to it before we have left San Francisco. That may seem odd, since there are many great breakfasts in SF, but it's true. The food is good and the staff are very accommodating, so breakfast at the Hilton Garden is a great way to start the day before getting on with the relatives. So, if you need a place to stay that could not be more convenient to the airport and the Northway, check out the Hilton Garden.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley B, Manager at Hilton Garden Inn Albany Airport, responded to this review, January 3, 2013
Dear Valued Guest--
We're so happy you choose to stay with us when in town! Thank you for your enthusiastic recommendation of our breakfast and hotel as a whole. We hope you had a wonderful holiday season.
Sincerely--Ashley
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Lancaster, Pa.
Top Contributor
316 reviews 316 reviews
85 hotel reviews
Reviews in 115 cities Reviews in 115 cities
193 helpful votes 193 helpful votes
5 of 5 stars Reviewed December 11, 2012

My wife and I stayed again at this fine Hilton which is just 1/2 mile from the Albany airport.

So, the location is great and easy to find. Yes they have a shuttle to the airport too.

The front desk staff is friendly and professional. They have a pool, hot tub, computer room, exercise room and dining area with cooked to order breakfast and evening dining.

The rooms are clean, modern, bright and comfy.

You can't go wrong with this excellent Hilton Garden Inn. I recommend it to you.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley B, Manager at Hilton Garden Inn Albany Airport, responded to this review, December 13, 2012
Dear Valued Guest-

Thank you for writing such a wonderful review and for staying with us again! We're so happy that each stay is so pleasant and truly appreciate your kind words. On behalf of the entire staff we hope you have a wonderful holiday season & hope to see you again soon!

Sincerely-Ashley
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Mount Sterling, Kentucky
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 7, 2012

This place catered to every need I had! Everyone was very nice :) I can't wait to go back! The shuttle to and from the airport was speedy and even took me to a nearby restaurant! The beds were amazingly comfortable!

Room Tip: Get a room on the back side, it's near the airport and the rooms facing the airport can get a li...
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley B, Manager at Hilton Garden Inn Albany Airport, responded to this review, December 13, 2012
Dear Valued Guest,

We're so glad you enjoyed your stay! As you noted, the shuttle will actually go anywhere within a 3 mile radius of the hotel, giving plenty of dining and shopping options. Have a great holiday season & we hope to see you again!

Sincerely, Ashley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Albany Airport

Address: 800 Albany Shaker Road, Albany, NY 12211
Phone Number:
Location: United States > New York > Albany
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Albany
#4 Business Hotel in Albany
#4 Family Hotel in Albany
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Albany Airport 3*
Number of rooms: 155
Official Description (provided by the hotel):
Come experience the exceptional service of the redesigned Hilton Garden Inn® Albany Airport. Our first class New York hotel is surrounded by the Adirondack Mountains and is just a half mile from the Albany International Airport. We offer our valued guests complimentary airport shuttle service and onsite parking. Whether you’re here for business, a wedding or a leisurely New York getaway, you’ll appreciate our ideal Albany location near area universities and New York youth sports venues. Guests staying at the Hilton Garden Inn Albany Airport Hotel also enjoy easy access to downtown Albany, the National Baseball Hall of Fame, Saratoga Race Course and Times Union Center.Our Albany airport hotel offers refreshed accommodations, warm hospitality and thoughtful amenities. The modern concept at our beautifully remodeled hotel includes private seating areas equipped with LCD TV's, an outdoor patio featuring a fire pit, a chic new restaurant with a one of a kind menu and a trendy lobby perfect for gathering with colleagues, friends and family. The Albany, New York Hilton Garden Inn creates an atmosphere perfect for business and leisure travelers alike. ... more   less 
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Also Known As:
Hilton Garden Inn Albany Airport Hotel Albany
Hilton Albany
Albany Hilton

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