Stayed at this hotel Nov 9 - Nov 12 2012.
Part of a group of 33 and the majority experienced cramped rooms, views of hotel walls, poorly equipped bathrooms (faulty shower heads). Others were even less fortunate and had cockroaches in their rooms.
Reception staff were distant and unhelpful. Manager(s) of dining area were distant and unfriendly. However two young Eastern European waitresses brought a ray of sunshine to the dining room.
Had noticed other TA reviews regarding staff attitudes to access to hotel pool. We were even less fortunate- we were not allowed to access area to view pool. Maybe there is no pool!
One plus the food was good quality and the bar man was hospitable and new the meaning of the term "customer service"
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- Also Known As:
- Astoria Hotel Tiberias