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“Nice hotel but we had some bad luck.” 3 of 5 stars
Review of Leonardo City Tower Hotel

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Leonardo City Tower Hotel
5.0 of 5 Hotel   |   14 Zisman Street | Diamond Exchange District, Ramat Gan, Tel Aviv 52136, Israel   |  
Hotel website
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Hotel amenities
Ranked #3 of 4 hotels in Ramat Gan
Jerusalem, Israel
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Nice hotel but we had some bad luck.”
3 of 5 stars Reviewed July 28, 2011

Just wrote a review and it didn't go though so here's the short and sweet:
We arrived at the hotel and were impressed with the modern looking comfortable rooms. We noticed a few ants around the coffee tray before heading out that night. We told the guy at the desk he said he'd "take care of it"...

Well let's just say that he didn't.

The next morning we woke up and found the table crawling with ants (no we didn't bring any food).

Upon checking out we told the lady at the desk the problem and that we were not happy that they didn't change our room when we first complained. She was very nice and apologized. Then she gave us a discount on our stay and invited us to coffee and cake on the house. We certainly appreciated her courteous response. Judging by the other reviews we probably had a spate of bad luck.

In the end we had a wonderful in time general despite the ants.

  • Stayed July 2011, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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246 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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English first
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 25, 2011

My wife and I visit Israel regularly from London and love this hotel. A Hotel with friendly staff who go out of the way to help and assist guests. Excellent location and an excellent pool and spa.

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 24, 2011

This hotel used to be a Sheraton, they lost the license, did some renovations and is now a very decent business hotel. I go their on regular bases because:

I Like:
1 Good service
2 Nice rooms
3 Good morning buffet
4 The fact it is just in the middle of the commercial district of Ramat-Gan

I Dislike (somewhat)
1 The room service that tend to be noisy (don't forget to put the "Please do not Disturb" sign if you want to sleep in the morning)
2 As most hotels in Israel they age fast and not very well
3 Not at walking distance from the Tel-Aviv highlight.

  • Stayed June 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nyc
1 review
5 of 5 stars Reviewed July 18, 2011

Thanks for great service. It was a very comfortable stay and I hope to be back soon and stay in this hotel again!

Stayed July 2011, traveled on business
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Marlboro, New Jersey
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 8, 2011

Most visitors to Tel Aviv prefer to stay on the ocean. Who can blame them? The Mediterranean is beautiful. However, if your trip to Tel Aviv is for business reasons, the Hotel Leonardo is the way to go.
Clean, spacious rooms at very reasonable prices. The main subway system is a 3 minute walk away and the time schedules are pretty reliable.
The hotel manager, Oded Zizuvi, runs a very tight ship. The staff is very courteous. Not a day has passed that I did not receive a phone call asking if my room was comfortable or if I was lacking something. My wake up call was always confirmed 10 minutes later just to make sure I was awake.
The reception is staffed with gracious people who are more than happy to help you get around Israel and to acquaint you with Israel's cultural sites, people and nuances.
My business meetings had me crisscorssing the country Upon learning of the traffic congestion, the staff in the reception area suggested I travel by train when possible. Cross the street, hop on an air conditioned train and you're on your way. I met a lot of friendly people which made for wonderful networking and I paid only 20% of what cabs would have cost. The trains also allowed me to avoid the awful traffic jams which are many during rush hours. When travelling for business, "Time is Money" and nothing is more excruciating than sitting in a traffic jam and having your whole agenda pushed back.

The hotel Leonardo has a wonderful spa, gym, swimming pool and skilled massage therapists.

The business lounge is staffed by multi-lingual people who will help you when you invite a client for a cup of coffee and a quick chat. It is like having your office in the hotel.

Granted, there are not the restaurants or the beach that the hotels on the Yarkon boasts but those are only a 10 minute cab ride away.

I would definitely come back here and I shall recommend this hotel to my friends and colleagues.

Sheldon Kirsh

Room Tip: The higher the floor, the better the view
See more room tips
  • Stayed July 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 29, 2011

The hotel is very well located next to the diamond bourse, after a complete redone in a much better condition than it was with sheraton. fattal/leonardo instructs their employees to go out of the way. the hotel manager is hands-on involved and available for needs and requests.

business lounge is an excellent facility to conduct meetings. a variety of food, changing throughout the day is offered to the guest.

large breakfast buffet, spa and fitness which i usually dont take advantage of.
the executive suites are spacey and nicely designed.

many weddings and other festivities are taking place and the hotel offers facilitirs for business meetings and events

  • Stayed June 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford
Top Contributor
82 reviews 82 reviews
57 hotel reviews
Reviews in 44 cities Reviews in 44 cities
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed June 13, 2011

Nice hotel with all the facilities you would expect. free wi-fi etc. I even got a free room upgrade - Thanks.

The hotel was very quiet on the saturday night and alomst difficult to find food in the area, but the location away from the sea made it good logistically for business links north and south.

It was 140 Shk on the meter from the airport, don't be lured into a 200Shk fixed price which I was offered!

  • Stayed May 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Leonardo City Tower Hotel

Address: 14 Zisman Street | Diamond Exchange District, Ramat Gan, Tel Aviv 52136, Israel
Phone Number:
Location: Israel > Tel Aviv District > Tel Aviv > Ramat Gan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #3 of 4 hotels in Ramat Gan
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Leonardo City Tower Hotel 5*
Official Description (provided by the hotel):
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Also Known As:
Sheraton Ramat Gan
Ramat Gan Sheraton

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