Hotel is in a wonderful location, the reception Manager Myrna is amazing and very helpful, the hotel caters to the elder traveler, the rooms are very very clean and our sheets were changed daily, however my son & daughterin law had a very faded sheet with a big bleach stain on it, and the shower didn't work. Having explained they were a honeymoon couple we expected better.
The pool wasn't clean but when I told reception they arranged for somone to clean the pool, the staff wanted to help ,.they are not pro active in customer service. but anything we asked for happened very quickly.
The breakfast was tired looking .
views amazing and the room comfortable
I would go again but with lower expertations
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