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“low budget 1960's and not improved since” 2 of 5 stars
Review of Orchid Okeanos Suites Herzliya

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Orchid Okeanos Suites Herzliya
4.0 of 5 Hotel   |   50 Ramat Yam, Herzlia 46851, Israel   |  
Hotel amenities
Ranked #9 of 11 Hotels in Herzlia
Dubai, United Arab Emirates
Top Contributor
84 reviews 84 reviews
33 hotel reviews
Reviews in 34 cities Reviews in 34 cities
38 helpful votes 38 helpful votes
“low budget 1960's and not improved since”
2 of 5 stars Reviewed March 3, 2014

The interior is severely overdue for renovation. The facilities are very poor. The bathroom is so 1960. The taps are not working properly. The shower is always leaking on the floor. The air conditioner makes a noise like an aeroplane. The cleaning is not done properly and there are many items missing in the room: incomplete sets of knife and forks strange set of cups etc. The carpet is very dirty. The duvet is poor quality. The staff are however friendly and helpful. The breakfast is extremely basic. No range of fruits: in this country ? The owner / investor is to blame for the sorry state. Do not stay here until it has been renovated. Location of course is very good right on the beach.

  • Stayed March 2014, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sharon g, Manager at Orchid Okeanos Suites Herzliya, responded to this review, October 6, 2014
Dear,
I am writing in regard to your recent stay with us here at the Orchid Okeanos suites Hotel by Orchid Chain,
I would like to thank you for bringing your feedback to our attention.
Like the other Orchid Hotels we are dedicated to provide a high level of service and standards. Therefore I was very surprised at your experience here.
I deeply apologize for any inconvenience.
I will appreciate if you will contact me directly in order to find a way to solve this issue with you. We hope to have the pleasure of hosting you back in the future and assure you be able to enjoy in a spoiled and relaxed atmosphere.

Sincerely,
Orchid Okeanos suites Hotel by Orchid Chain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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46 reviews from our community

Traveler rating
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    6
    8
    1
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Russian first
  • Any
English first
Bucharest, Romania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 13, 2013

Is the best hotel with the best employees . I was there in September . Sea ​​view is absolutely gorgeous and they have very good conditions . Employees are very friendly and communicative . i gladly recommend this hotel .

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sharon g, Manager at Orchid Okeanos Suites Herzliya, responded to this review, October 6, 2014
I am writing in regard to your recent stay with us here at the Orchid Okeanos suites Hotel by Orchid Chain,
I would like to thank you for your positive feedback and kind compliments regarding our Hotel. We're so glad that everything combined helped create such a memorable vacation and our team was there to offer friendly assistance when necessary.
Looking forward to welcome you back, for business or pleasure.
Thank you for staying with us and hope to see you soon.

Sincerely,
Orchid Okeanos suites Hotel by Orchid Chain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed November 4, 2013

Over for best friends Daughters wedding. The Okeanos Suites, Herzlyia is fantastic, special mention to Alon, and Tommy who could not do enough to make our stay wonderful. They were always smiling and helpful. Building itself is stunning but could do with an internal refit/freshen up as tired looking. However, it has just been taken over by the Orchid Gp so we will watch with interest! We look forward to coming back very soon and it's a great location

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sharon g, Manager at Orchid Okeanos Suites Herzliya, responded to this review, October 6, 2014
I am writing in regard to your recent stay with us here at the Orchid Okeanos suites Hotel by Orchid Chain,
I would like to thank you for your positive feedback and kind compliments regarding our Hotel. We're so glad that everything combined helped create such a memorable vacation and our team was there to offer friendly assistance when necessary.
Looking forward to welcome you back, for business or pleasure.
Thank you for staying with us and hope to see you soon.

Sincerely,
Orchid Okeanos suites Hotel by Orchid Chain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
55 reviews 55 reviews
27 hotel reviews
Reviews in 22 cities Reviews in 22 cities
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed October 27, 2013

Stayed here for 4 nights and liked the location. Close to the beach and the boulevards.
Had a nice spacious suite with reasonable balcony and partly ocean view.
Breakfast was not included and I preferred going to Benedict breakfast restaurant opposite to the hotel.
The hotel looks quite old and worn out, especially the elevator has a terrible (old) sweat smell. Further more the outdoor swimming pool was closed which I definitely didn't appreciate. The weather was great and I would have liked to have a nice swim in the open.
After the first night my room hadn't been cleaned, despite an early wake up.
My bed was so short that I had to find a diagonal position in order to get some comfortable sleep (I am 194 CM)
Staff were friendly, nice and liked to have a chat.
A big plus was the free Wifi that worked fast and flawless during my whole stay. No logging in after every minute or so but stable and reliable all the time. Really helpful when you have to work on laptop or iPad.
Paid 151 euro per night which is a lot cheaper than all surrounding places.
Despite these draw backs I would come back again. The over all experience is positive but close to mediocre.

Room Tip: Book a ocean view room, it's a nice view but also gives fresh air to the room.
See more room tips
  • Stayed October 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sharon g, Manager at Orchid Okeanos Suites Herzliya, responded to this review, October 6, 2014
I am writing in regard to your recent stay with us here at the Orchid Okeanos suites Hotel by Orchid Chain,
I would like to thank you for your positive feedback and kind compliments regarding our Hotel. We're so glad that everything combined helped create such a memorable vacation and our team was there to offer friendly assistance when necessary.
Looking forward to welcome you back, for business or pleasure.
Thank you for staying with us and hope to see you soon.

Sincerely,
Orchid Okeanos suites Hotel by Orchid Chain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greater London, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 7, 2013

Spent 2 weeks at this apartment/hotel. Excellent position, very friendly staff. No snack bar or any where to get a cup of coffee. Nice pool area. Rooms are spacious but need refurbishing. Tea and coffee are provided. Kitchenette had no toaster, otherwise reasonable. Bed extremely comfortable. Would return when the rooms are updated.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sharon g, Manager at Orchid Okeanos Suites Herzliya, responded to this review, October 6, 2014
Dear,
I am writing in regard to your recent stay with us here at the Orchid Okeanos suites Hotel by Orchid Chain,
I would like to thank you for bringing your feedback to our attention.
Like the other Orchid Hotels we are dedicated to provide a high level of service and standards. Therefore I was very surprised at your experience here.
I deeply apologize for any inconvenience.
I will appreciate if you will contact me directly in order to find a way to solve this issue with you. We hope to have the pleasure of hosting you back in the future and assure you be able to enjoy in a spoiled and relaxed atmosphere.

Sincerely,
Orchid Okeanos suites Hotel by Orchid Chain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
1 review
5 of 5 stars Reviewed September 21, 2013

Had wonderfully relaxing week at The Okeanos Suites, Herzlyia. Special mention to Alon, who greeted us with a friendly smile and big welcome. Nothing was too much trouble for him during our stay. We look forward to coming back very soon and it's a great location

Pauline

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sharon g, Manager at Orchid Okeanos Suites Herzliya, responded to this review, October 6, 2014
I am writing in regard to your recent stay with us here at the Orchid Okeanos suites Hotel by Orchid Chain,
I would like to thank you for your positive feedback and kind compliments regarding our Hotel. We're so glad that everything combined helped create such a memorable vacation and our team was there to offer friendly assistance when necessary.
Looking forward to welcome you back, for business or pleasure.
Thank you for staying with us and hope to see you soon.

Sincerely,
Orchid Okeanos suites Hotel by Orchid Chain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucharest, Romania
1 review
5 of 5 stars Reviewed September 2, 2013

In the last 5 years ,2 times per year I spend my holiday in this beautiful location situated on a fantastic beach, where you can find a professional Manager Avi Bruder is a pleasure to hack with him and in the front desk is Tomi who knows how to greet the guest and make you feel confortable.I do not whant to think to change this Hotel.BRAVO

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sharon g, Manager at Orchid Okeanos Suites Herzliya, responded to this review, October 6, 2014
I am writing in regard to your recent stay with us here at the Orchid Okeanos suites Hotel by Orchid Chain,
I would like to thank you for your positive feedback and kind compliments regarding our Hotel. We're so glad that everything combined helped create such a memorable vacation and our team was there to offer friendly assistance when necessary.
Looking forward to welcome you back, for business or pleasure.
Thank you for staying with us and hope to see you soon.

Sincerely,
Orchid Okeanos suites Hotel by Orchid Chain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Orchid Okeanos Suites Herzliya

Address: 50 Ramat Yam, Herzlia 46851, Israel
Location: Israel > Tel Aviv District > Herzlia
Amenities:
Beach Business Center with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
#8 On the Beach Hotel in Herzlia
#8 Luxury Hotel in Herzlia
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Orchid Okeanos Suites Herzliya 4*
Number of rooms: 42
Official Description (provided by the hotel):
A first class all suite hotel, ideally located on the spectacular beach of Herzliya. Every guest suite at Okeanos-On-Sea features a spacious living area and balcony with panoramic Mediterranean sea views, and is equipped with the latest comforts and technologies, such as LCD TV and wireless internet. Experience the best of Herzliya in well-appointed accommodations that include air-conditioning, an expansive bathroom, and kitchenette with microwave, bar fridge, tea/coffee making facilities and ample storage. ... more   less 
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Also Known As:
Okeanos Hotel Herzlia
Orchid Okeanos Suites Herzliya Israel/Herzlia

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