Stayed with one collegue in the Hotel for 2 nights from 2013.08.13 to 15 for business reasons. Any former posted comments are really true: the hotel and the offered service is definitely the worst I've ever seen on all my worldwide travels - at the end an 'Underground Performance'.
Room intrior is pretty old-fashioned, living room floor had seen much better days, door lock battery was down (We'll fix it the next days, use a normal key...), room and bathroom were clean at arrival but no room service done after the first night - room found as left. Ligths without bulb cover - just an energy saving bulb on the working desk (nice try and atmosphere), wall cabinet was not really cleaned up, toilet flush needs an hour... Additionally I was really ambarressed to give the hotel a $200 deposit for internet access and to get the explanation at the front desk (much later) that the server was already down the whole day. A $200 deposit for a non-available service? Is this the Fattal way of customer satisfaction? Sorry to say - if the Fattal Group wants to make advertising with such a hotel and if the guest have to pay $160 a night: congratulations to the management, you'll loose every customer! Even if there is no real other option in that area I will definitely try out something else or more inconvinient the next time but I will never set a foot again in this hotel.
The one and only positive thing at the end: Thanks so much to Shany from the front desk, she was really hard working to cope the situation and tried to help any guest as possible, even with all the complaints around!
- Official Description (provided by the hotel):
- If you are in the Beersheba area on business, then Leonardo Negev is the perfect way for you to combine business and pleasure in the capital of the Negev. Leonardo Negev is the only hotel located in the heart of Beersheba, and offers all that you need to turn a business trip into a true pleasure. The hotel’s prime location near Ben Gurion University, the government complex, and the mall, and only a short drive from the Omer industrial park, makes staying at LeonardoNegev a relaxing and amiable experience. ... more less
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- Also Known As:
- Beersheba Golden Tulip
- Golden Tulip Beersheba