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“better than expected” 3 of 5 stars
Review of Leonardo Hotel Negev

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Leonardo Hotel Negev
3.5 of 5 Hotel   |   4 Henrietta Sold Street, Beersheba 84894, Israel   |  
Hotel amenities
Ranked #2 of 2 hotels in Beersheba
Tel Aviv, Israel
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
“better than expected”
3 of 5 stars Reviewed April 10, 2013

We were there on a shabat with family, for one night.

Since we were invited on a "shabat bar-mitzva" along with 40 other guests, we did not expected much. Surprisingly, the hotel was just fine and more. The room was not very big but very clean, well decorated. The bed was comfortable. The meals were good and tasty- that was not a five star hotel choice, but then again, this is not a five star hotel. The staff was very friendly.

I have to add that we tried the pool- and it was very, very small, full of people, very crowded.

I don't know what was the cost for every room, but many people were invited and I guess this hotel offered a good price. This is not the kind of hotel I would go with my husband on vacation, but this is the kind of hotel you can have some good food, a clean roon and a good night sleep in, if you're in the city.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FattalM, General Manager at Leonardo Hotel Negev, responded to this review, April 25, 2013
Dear Guest,
First of all, we thank you for choosing to stay at the Leonardo Negev Hotel.
Thank you for taking your valuable time to write your notes.
We were delighted to read that you enjoyed our hospitality at the hotel and our services.
Your comments are very important to us and we will do our best to learn from them to improve.
We will be more than happy to see you among our guests in the near future.
Sincerely yours,
Eitan Ochana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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148 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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English first
Chicago, Illinois
Top Contributor
53 reviews 53 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
63 helpful votes 63 helpful votes
2 of 5 stars Reviewed April 6, 2013

The Good - The rooms at the Leonard are relatively clean, very quiet, and the beds quite comfortable. Some of the pictures on the web make it look quite upscale. In fact, the lobby and bar area are quite nice but the room we had was extremely basic in its decor and furnishings. However, we did have three excellent nights sleep even though I had a cold and was up a couple of times at night with it and bit of jet lag. Because our room had three beds (one queen, two twins - must have been a junior suite) my wife slept on one of the twins and we both slept well. Our room was on the second floor and faced the inside courtyard where there is a pool. There are many activities, weddings, receptions, etc. at the pool with a loud speaker. The first night the mayor of Beer Sheva was hosting a dinner reception and we thought we won't be able to sleep until late. In fact, each night the parties wrapped up by 9 pm and it was blissfully quiet.

Just on the other side of the parking lot there is a little mall that has several very nice restaurants, including one bar/grill that had a wonder Ahmedinejad Soup! Just thing for my cold.

The Bad - I spent a long time trying to find online another hotel for comparison. There are none. If you are staying in Beer Sheva, this is the only hotel so they are not very motivated to make it a pleasant stay. The breakfast buffet was adequate but not up to international standards.

The Ugly - The key cards!!! Apparently to save money they keep reusing these so they don't hold their magnetization. Half the time you try to get into your room and you have to go back down to the lobby and wait in line to get a new key card. Worse, because of security (I assume) you cannot drive up to the lobby/parking lot or get out of the parking lot without a key card. When we first came in the gate was open but then couldn't get out. Imagine a line of taxis honking behind you and you have to run into the lobby to get a new key card. Same thing several times trying to get out of parking...

Israeli's are very warm and wonderful people, but not known for their warm and fuzzy customer service. The Leonardo, however, sets a new standard. The "bell hop" had zero interest in any of our problems and although a few of the understaffed and overworked desk clerks were nice, one was basically yelling at us that her job is tough and she doesn't have a single room free to switch us (when we were concerned about the pool noise).

CONCLUSION - Overall, we had very mixed feelings about the Leonardo. We remembered the restful nights sleep and the wonderful Negev desert as well as our time at the University with our friends and colleagues. But the key card nightmare was something else.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 26, 2013

The service was terrible, there was only one staff member in the reception although there were 10 gusts waiting, had to wait for about 10 minutes every time we called reception. the rooms were not clean and the , and the house keeping service gave very bad service, we will never go to a Leonardo hotel again. we staid fro two night and both nights there was a Loud wedding or party, although we were on 7th floor and we were not given a different room.

P. S.one good thing was the breakfast which was great.

Room Tip: don't stay there!
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  • Stayed March 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aarhus, Denmark
Top Contributor
50 reviews 50 reviews
31 hotel reviews
Reviews in 33 cities Reviews in 33 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 18, 2013

If you have ended up in this confusion of a city which claims to have biblical roots but very little to show now, then this hotel is another manifestation of the same. Boring, dull, but functional, hotel for the purposes of your short sty for whatever reason you are there. Nothing too bad, but nothing much to remember either. A special "Shabath elevator", which knows where to reach without touching any buttons on a shabath!!

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FattalM, General Manager at Leonardo Hotel Negev, responded to this review, April 21, 2013
Dear Guest,
First of all, we thank you for choosing to stay at the Leonardo Negev Hotel.
Thank you for taking your valuable time to write your notes.
Your comments are very important to us and we will do our best to learn from them to improve.
We will be more than happy to see you among our guests in the near future.
Sincerely yours
Udi Ashkenazi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montville, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 10, 2013

This hotel was a huge disappointment! It is posing as a 4 star hotel. That must be a joke! As for location, you could not tell if the hotel entrance was part of the ajoining mall. The service was poor, and unconcerned. No one was at the front door to help with our luggage. The halls, the carpeting, the furniture throughout the entire hotel was run down and dirty. We scratched all night; was that bed bugs? The food was below standard, buffet style, and the "dining room" resembled a dirty high school cafeteria. The hotel "included a breakfast for Saturday" but at 9:40am, (after religious services), the dining room was either closed or they did not let us in. Instead, there was a standing area in a hall with a broken down hot water urn for guests to make instant coffee. No milk, no food, no attendents. Hence, there was no breakfast. We went down to the desk.
The security guard called the hotel clerk to the front. She told us we would have to pay extra to get something to eat! However, this very same hotel clerk had been in the back having her breakfast! Needless to say, we went without eating.
The hotel was filled with families that celebrate various occasions on the weekend, and it was like a college dorm with noisy people clammering all night.

Room Tip: Don't go there
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  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FattalM, General Manager at Leonardo Hotel Negev, responded to this review, March 19, 2013
Dear Guest,
Thank you for choosing to stay at the Leonardo Negev Hotel and Thank you for investing your spare time in writing this important comment.
The Hotel management deeply sorry your unpleasant experience in our hotel.
Leonardo Hotel Negev underwent a series of renovations in the past and we intend to ensure the continued renovations in the future, in order to create satisfaction among our guests.
We must point out that within the dates of your staying at the Leonardo Negev hotel, we hosted many families of Saturday grooms. The Jewish tradition emphasizes joy, poetry and love. We apologize for the noise that you experienced.
We were delighted to read that you saw our reception staff team very talented and friendly.
Your Comments were taken to our attention, and we will do our best to learn from them to improve accordingly.
Again, thank you very much.
We will be more than happy to see you among our guests in the near future.
Sincerely yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed March 3, 2013

This hotel is a testament to what a lack of competition results in. It is the only hotel in the area and the lack of effort from its management shows. It is old, run-down, and dirty. The rooms are very noisy due to the construction as well as the loud housekeeping staff yelling to each other. Breakfast was...ok...although the staff didn't serve tea/coffee. The sole bright spot was the front desk service which was cheerful and friendly. Next time, I'll stay in Tel Aviv and drive!
Ronn Kliger

  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FattalM, General Manager at Leonardo Hotel Negev, responded to this review, March 7, 2013
Dear Guest,
Thank you for choosing to stay at the Leonardo Negev Hotel and Thank you for investing your spare time in writing this important comment.
The Hotel management deeply sorry your unpleasant experience in our hotel.
Leonardo Hotel Negev underwent a series of renovations in the past and we intend to ensure the continued renovations in the future, in order to create satisfaction among our guests.
We were delighted to read that you saw our hotel staff team very talented and friendly.
Your Comments were taken to our attention, and we will do our best to learn from them to improve accordingly.
Again, thank you very much.
We will be more than happy to see you among our guests in the near future.
Sincerely yours,
Alice Hadida
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bel Air, Maryland
Top Contributor
52 reviews 52 reviews
47 hotel reviews
Reviews in 37 cities Reviews in 37 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed February 23, 2013

This is one of those hotels that defies explanation. It has some very good points, like a very friendly and competent hotel staff. An excellent breakfast. A good location with nice amenities (e.g. good parking, easy to find, attractive building, good restaurants and shopping nearby).

However, just when you think you have arrived at a 4-star property, you see the underside. The hotel needs a good cleaning and upgrade. The carpets look dirty. The walls need re-painting. There is mold in the shower and most memorable, the hotel fire alarm goes off once every night, just when you are getting into bed.

With some investment in cleaning and upgrading this hotel, this would be a great property. It is not a bad place to stay now, but it could be so much more. I like the people working here, they try very hard to make your stay wonderful, but they need a little help from the owners of this property. I would likely stay here again and hope for improvement.

Room Tip: Try to get a room away from the fire alarm.
See more room tips
  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FattalM, Guest Relations Manager at Leonardo Hotel Negev, responded to this review, March 19, 2013
Dear Guest,
Thank you for choosing to stay at the Leonardo Negev Hotel. Thanks for investing your spare time in writing this important comment.
We were delighted to read that you saw our hotel staff team very talented and friendly, also that you enjoyed our great breakfast
and our good services that Leonardo Negev provides (good parking, attractive and shopping centers nearby).
Leonardo Hotel Negev underwent a series of renovations in the past and we intend to ensure the continued renovations in the future, in order to create satisfaction among our guests.
Your Comments were taken to our attention, and we will do our best to learn from them to improve accordingly.
Again, thank you very much.
We will be more than happy to see you among our guests in the near future.
Sincerely yours,
Inbar Asor-Sabato
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Leonardo Hotel Negev

Address: 4 Henrietta Sold Street, Beersheba 84894, Israel
Location: Israel > Southern District > Beersheba
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Beersheba
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Leonardo Hotel Negev 3.5*
Official Description (provided by the hotel):
If you are in the Beersheba area on business, then Leonardo Negev is the perfect way for you to combine business and pleasure in the capital of the Negev. Leonardo Negev is the only hotel located in the heart of Beersheba, and offers all that you need to turn a business trip into a true pleasure. The hotel’s prime location near Ben Gurion University, the government complex, and the mall, and only a short drive from the Omer industrial park, makes staying at LeonardoNegev a relaxing and amiable experience. ... more   less 
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Also Known As:
Beersheba Golden Tulip
Golden Tulip Beersheba

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