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“The best I've seen in Israel” 4 of 5 stars
Review of Leonardo Hotel Negev

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Leonardo Hotel Negev
3.5 of 5 Hotel   |   4 Henrietta Sold Street, Beersheba 84894, Israel   |  
Hotel amenities
Ranked #2 of 2 hotels in Beersheba
Switzerland
1 review
2 helpful votes 2 helpful votes
“The best I've seen in Israel”
4 of 5 stars Reviewed January 10, 2012

in terms of hospitality and friendliness of the stuff.

It's genuine. Must have somthing to do with the mindset that people develop when living in the desert.

The hotel for me was like an oasis.
Coming back from my daily trips to the Negev and Dead Sea (ask at the reception for ideas) to a hotel with exquisite cuisine, a clean room with bath and first class AC had something surrealistic.
I left the curtain to my room open so the sunrise could wake me up. What a start for my day. Being in bed and seeing the sun come up over the desert's horizon.
People in Be'er Sheva were a pleasant surprise to me. After asking for directions on the street I ended up in the house of a new found friend for dinner.
For me Be'er Sheva is pretty much still the heart of Israel. No wonder Ben Gurion and his wife wanted to be buried in the Negev.

The hotel is a real good base to explore the region and I trust the manager to update some parts of the rooms that need refreshment.
Yes. It's the only hotel in town. But the stuff does not rest on the merits of that fact.
CU on my next trip to Israel

  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
Miami, Florida
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed December 31, 2011

I am really surprise after reading most of reviews in pro the Leonardo Hotel in Be’er Sheva and the comments from the hotel manager regarding” At the Hotel Leonardo Negev there are 3 business floors at which all rooms were refurnished and guests that wish to upgrade, can request a room at the business floor “.
I was doing some work at Be’er Sheva and I stayed at the business floor room 920 for almost a month at the hotel so I can tell what the hotel looks like. By the way, I am a frequent business traveler all over the world and evaluate a hotel based on: Room Cleanness, Services like Internet, business center, breakfast quality. I know what can you get for 140 USD a day in some other places.
So, for over 140 USD a day you get at the Leonardo:
An old weary room in all aspect at the business floor.
Bed sheets were changed after I noticed and complain about it and room was not well clean in a good way.
Internet cost about 300 NS a week and signal is very bad.
Room phone was not working, also the pair of neon bulbs as room lamp on the ceiling, TV control was fixed with electric tape.
Laundry takes two days for EXPRESS service and double charge.
After the first morning breakfast, I made the right choice of not eating at the hotel.
Fitness center you need to pay for it.
Business Center at 9th floor was never open during my stay (almost a month).
One day I parked the car at the basement and went upstart by the service area…better no comments.
But surprising it is the only hotel in Be’er Sheva, so you don’t have any other choice…I guess that is why the hotel charge you that price and have that kind of standard.

Room Tip: no choice, it is the only hotel in Be'er Sheva
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  • Stayed December 2011, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FattalM, Public Relations Manager at Leonardo Hotel Negev, responded to this review, February 27, 2012
Dear guest,

Thank you for choosing to stay with us at the Leonardo Negev Hotel, and thank you for taking the time to write a review of our hotel.
At the Leonardo Negev we see reviews as a way to learn and improve our guests experience.
As the hotel's guest relations manager I was sorry to read your review, especially since you have chosen not to inform us of your dissatisfaction with the hotel and let us try to make your stay better.
after checking your claims, I would like to point out on two things:
1. Your room was not a business room, but a superior room which is our standard room.
2. Since you didn't stay in a business room, you did not have access to the business lounge as free enter is only eligible when booking a business room
Please be sure that if you were to express any of the inconveniences shown on your review, all of our staff members and managers would have done whatever theypossibly can to make you feel more at home.
To answer your question, how come we got such good and warm reviews- we see our guest as family and we do our best to make them feel at home and make the distance from the real home less painful, especially on holiday when being away from your loved ones is more difficult.
With hope you will get to visit us again and experience our warm hospitality,
Elinor Nagar,
Guest relation manager,
The Leonardo Negev Hotel.
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Australia
Top Contributor
55 reviews 55 reviews
40 hotel reviews
Reviews in 49 cities Reviews in 49 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed December 2, 2011

This is it. There is no other choice in Be'er Sheva. Surprising since it's a fast growing city. It does the job. The staff are efficient and helpful. Free Internet in the downstairs bar. There is a gym, free parking, and a great breakfast buffet. Freshly squeezed OJ, omelettes on demand, and more. Centrally located.

  • Stayed December 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Alberta, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 30, 2011

Thoroughly enjoyed my stay. Lovely, friendly staff from the front desk to the dining room to the room attendants, everyone was smiling and very helpful. The location is very handy to the bus / train station. Can't wait to visit again.

  • Stayed November 2011, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stamford, United Kingdom
Top Contributor
73 reviews 73 reviews
38 hotel reviews
Reviews in 42 cities Reviews in 42 cities
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed October 23, 2011

This hotel was quite pleasant. I would stay here again, but rather than delve into a story, let me hop right to things:

THE GOOD:
-The food. While the presentation is a bit bland, the dinners taste excellent and are filling. The breakfast is one of the better breakfast selections I can remember from my travels

-The staff. Even though I know approximately 5 Hebrew words, the staff have been very kind and pleasant-- and most speak English well.

-The rooms. While not amazing, they are nice. The beds are comfy, the room and bathroom are clean, the A/C is cold. There are some minor issues (crooked items screwed to the walls-- such as pictures, some other flaws here and there, etc)


THE BAD:
-The gym costs 30 NIS to use? Okay, that’s not that much-- but what other hotel charges for their patrons to use the gym?!? Ridiculous.

-In room internet is not free. That being said, you can get free wireless in the lobby. This seems like a bit of a double standard, and quite frankly it’s annoying.

-The TV channels are lacking. The TV is a decent flat panel, but the content just isn’t there.

THE PECULIAR:
-Cats. Randomly sometimes a cat or two will just wander through the lobby... okay, that’s not too bad-- but while I was eating dinner (2 floors above the lobby) I noticed a cat quickly scurry into the kitchen. That’s not something I would normally tolerate if the food wasn’t so good...

-The business lounge. It exists, I’ve seen the door. That being said, even though I am in a “business room” (as they called it) and here on business, my card was denied access to the business lounge

-The eating area. It is a rather large room with tall ceilings, but if you get there when it isn’t busy, the room is dead quiet. There is no TV, no music gently in the background-- only the sounds of you (and the guy two tables over) chewing and cutting. The room is lacking some atmosphere.


SUMMARY
The food is good, the staff is nice. If they wouldn’t overlook the small things in the rooms (clean the carpet, straighten the décor, replace aged fixtures) and they’d get rid of the cats, I’d score this hotel higher. On top of that, they need to offer free wireless and remove their charges to use the gym.

As it is, I’d place it as a solid 3-star with plenty of potential for improvement. It’s pleasant, I’d stay here again, but it could be better.

  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashua, New Hampshire
1 review
4 of 5 stars Reviewed September 26, 2011

The rooms in the hotel, although aged, are clean. I have never found a staff so responsive and happy. The room is good size but the large bed is strange since it is simply two twin beds pushed together. The rooms lack free internet services and it can be pricey to get it if your willing to pay for it. There is free internet in the lounge area which has its own benefits but it requires you to lug your computer down there to do anything which isnt always fun. The housekeeping staff always did a great job in the room but the gem of the entire hotel is in the attitude of the staffs. Even with the language barrier being very evident, the staff always goes out of their way to help you...and definately always with a smile. Everyday I was in the hotel there are key people that would always ensure your day ended with a smile. Elinor is the manager you see the most and she always smiled and asked how your day was and if there are any problems. Even though there were none it was very comforting to know she cared. Ella is a trip and very good at was she does. As a reception desk staffer she can definately make anyone laugh, and she always helps resolve concerns, regardless of how many times she was asked. The security team was wonderful as they always laughed and made jokes with you while taking their jobs very seriously at the same time. They were very comforting. From the maintenance staff, Marianna was a joy as she always works so hard but is never too busy to say hello. The bar staff is absolutely incredible which is why it is nice to work on the internet in the lounge. The menu offerings in the lounge could be increased so there are more choices, but those that are offered were delicious and I would certainly order again. Parking can be very tough...especially on Friday nights which is by far the hardest night to stay at the hotel due to religious events. In the end the one thing I would leave you with is the happiness of the staff. They always smile and welcome you like your home. You become part of their family when you stay there and they will go out of their way to help you in any way.

  • Stayed September 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 13, 2011

This is the only hotel in Beersheva. The room that I have is old and weary, in need of refurnish.The carpet in the room is flat.
No free internet in the room but there is free wifi in the cafe next to the lobby.
Breakfast is similar everyday but it has a good selection of fruit.
The staff is friendly and helpful.

  • Stayed August 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FattalM, General Manager at Leonardo Hotel Negev, responded to this review, September 26, 2011
Dear guest,

We are truly pleased that you chose to stay at the Leonardo Negev hotel and welcome your decision to share your constructive criticism that will enable us to learn and improve our services and facilities.

At the Hotel Leonardo Negev there are 3 business floors at which all rooms were refurnished and guests that wish to upgrade, can request a room at the business floor

On this occasion we are proud to share with you that we intend to expend the renovation of guestrooms to additional floors and improve the design of the hotel lobby according to the standard and design of the Leonardo hotels chain, already during the year 2012!

We would be delighted to have you back at our hotel following the renovation,

Sincerely,

Merav Soberano
Leonardo Negev General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Leonardo Hotel Negev

Address: 4 Henrietta Sold Street, Beersheba 84894, Israel
Location: Israel > Southern District > Beersheba
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Beersheba
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Leonardo Hotel Negev 3.5*
Official Description (provided by the hotel):
If you are in the Beersheba area on business, then Leonardo Negev is the perfect way for you to combine business and pleasure in the capital of the Negev. Leonardo Negev is the only hotel located in the heart of Beersheba, and offers all that you need to turn a business trip into a true pleasure. The hotel’s prime location near Ben Gurion University, the government complex, and the mall, and only a short drive from the Omer industrial park, makes staying at LeonardoNegev a relaxing and amiable experience. ... more   less 
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Also Known As:
Beersheba Golden Tulip
Golden Tulip Beersheba

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