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“Appalling, atrocious, absolutely awful hotel” 1 of 5 stars
Review of Dan Gardens Ashkelon

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Dan Gardens Ashkelon
4.0 of 5 Hotel   |   56 Rehov Hatayassim | Ashkelon Beach Front, Ashkelon, Israel   |  
Hotel amenities
Ranked #4 of 5 Hotels in Ashkelon
London, England
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“Appalling, atrocious, absolutely awful hotel”
1 of 5 stars Reviewed September 3, 2011

We chose this particular hotel, despite the high cost, as it's a member of the Dan chain, which had heard has a good reputation, plus it appeared to have good facilities for children.
What a terrible, bitter mistake!
Rooms were very low standard (similar to cheap American motels you see in t.v. series and films), bathtubs with chipped re-enamelling, public areas with huge stains on carpets and cracked mirrors, staff attitude (particularly reception staff) obtuse, unhelpful, morose, staff service - "what service? never heard of it..."
The only bright spots in the stay were the hours we spent at the pool (in need of complete refurbishment but....) and in the childrens' play areas, which are suitable for small kids. Bigger kids would probably be bored stiff.
On the whole we'd have been better off going to a local pool - it certainly would have been a LOT cheaper and a lot less stressful.
Bottom line - steer very very clear of this hotel. Spend your money elsewhere. Don't be fooled, as we were, that a being member of the Dan Chain equals meets certain standards - it doesn't.

  • Stayed August 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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178 reviews from our community

Traveler rating
    103
    32
    23
    10
    10
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65
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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English first
Sao Paulo, SP
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 5, 2011

The worst hotel I´ve ever stayed in all my life.
They dont have proper sheets and towels, everything in the room its broken and its the worst service in the whole universe!!!

Dont stay here.

  • Stayed August 2011, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanHotelsIsrael, Management at Dan Gardens Ashkelon, responded to this review, August 14, 2011
Thank you for taking the time to fill trip advisor questionnaire about "Dan gardens" Ashkelon hotel. I was distressed to read that you did not enjoy your stay with us, the more so as we try our best to make all guests feel happy and comfortable.
Your remarks and my utmost attention and corrective action will be taken in respect of the subjects where we did not live up to your expectation.
I sincerely hope that you will favor us again with your patronage upon your next visit to Ashkelon, when you may rest assure that your stay will be a most enjoyable one in all aspects.
Sincerely yours,
The Hotel Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Herzlia, Israel
Top Contributor
56 reviews 56 reviews
41 hotel reviews
Reviews in 21 cities Reviews in 21 cities
191 helpful votes 191 helpful votes
4 of 5 stars Reviewed July 31, 2011

Sometimes you have to escape the summer from Tel - Aviv. And I thought Ashkelon City is a good idea. And that's just an hour's drive south. The last time we visit Ashkelon city was 15 years ago. So we stayed at "Shulamit Gardens". Today it has been changed to Dan gardens. And I chose to stay there again. Dan Hotel group is very high-level brand in all cities in Israel but is a little different. I think there is a special hotel for Israelis there are lots of small children. Everywhere a lot of kids everywhere. Children have lots of activities and attractions in the area of ​​the hotel, and if you are looking for quiet, not here. Has a large pool with grass is always noise. There is also a sauna and gym but I give up. The hotel has two elevators that constantly goes up and down and bring more children. The room is outdated and needs rejuvenation and it is definitely not the standard of Dan Hotels. The food at the morning and evening is fine. I love breakfast in Israel is very good and has everything you only can think of. Always a great lobby and a lot of families shout. The team always wants to help but he looked tired during the summer. So I've missed the previous time was "Shulamit Gardens," and was quiet and I could hear the noise of the sea is 300 meters from the hotel. If you are an Israeli and a lot of kids I recommend - but if you're a tourist looking for a quiet time to go anywhere else

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petach Tikva
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 28, 2011

The hotel was very neat
Great service
But the problem is not Internet name

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
male adumim israel
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 2, 2011

Thera is a great place for kids to play and have fun.
the kids swimming for is nice' not to big without facilitis.
But the gym and sauna are free, also the s.p.s have a very god threats in lowe prace.
the food is very taste, but shuld be moreof every thing.

  • Stayed June 2011, traveled with family
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
Reviews in 19 cities Reviews in 19 cities
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed June 27, 2011

This hotel in in major need of renovations. It appears to have the original furnishings-1970's???. The standards are low-the hotel is dirty ie. elevators, light fixture in room has an accumulation of insects/flies etc.
Would not stay here again. It is not a hotel for the international traveller. It caters to Israeli families seeking a good deal for a weekend with their kids (gymboree), pool , children's program at decent rates.

  • Stayed June 2011, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haifa, Israel
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 15, 2011

we visited for one night and regretted not staying longer. our toddler loved the huge playground. lots of activities and even a cinema included. breakfast was very good. the pool has a section for babies and the lifeguard was very caring and involved. the hotel is located very close to the beach and also a walking distance fron the city center. we visited during a holiday and enjoyed the festivities. 2 things should be improved: we wanted to stay an extra hour because our baby slept and we didn't want to wake him. they didn't agree. secondly, the beds are of a good size but the mattresses should be changed. i think they're too old. we didn't sleep well. all in all, a great place for families. great value for your money.

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  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dan Gardens Ashkelon

Address: 56 Rehov Hatayassim | Ashkelon Beach Front, Ashkelon, Israel
Location: Israel > Southern District > Ashkelon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Ashkelon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Dan Gardens Ashkelon 4*
Number of rooms: 248
Official Description (provided by the hotel):
Dan Gardens, Ashkelon, is a uniquely family-orientated hotel set in a beautiful Mediterranean location in the most scenic part of Ashkelon. Surrounded by acres of private gardens, close to the sea and just a stroll away from Ashkelon's enchanting new marina, this contemporary hotel has been specially designed to create the perfect vacation experience for families with young children. It offers a multitude of engaging activities and entertainment for the whole family. ... more   less 
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Also Known As:
Dan Gardens Ashkelon Hotel Ashkelon

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