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“Best Hotel in the Holy Land” 5 of 5 stars
Review of Akkotel

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Akkotel
Salahuddin Street, 1 | Acre (Akko) Old City, Acre 24112, Israel   |  
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Hotel amenities
Ranked #2 of 4 Hotels in Acre
Minneapolis
1 review
1 helpful vote 1 helpful vote
“Best Hotel in the Holy Land”
5 of 5 stars Reviewed June 1, 2009

This is the best hotel experience I have ever had! The hotel itself is architecturally astute, built into the old walls of the Old City.The rooms are elegant, sparklingly clean, and the beds are fantastic. The price includes a sumptuous breakfast. This is a small family hotel, where you will get personalized service. The dinners in the restaurant, run by a first-rate chef, made our stay a classic fairy tale! You have to see it to beleive it.

  • Stayed May 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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247 reviews from our community

Traveler rating
    145
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    13
    3
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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  • English first
  • French first
  • German first
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English first
Helsinki, Finland
Top Contributor
71 reviews 71 reviews
64 hotel reviews
Reviews in 52 cities Reviews in 52 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed May 14, 2009

This is probably the best hotel in old Akko. The location is perfect and the hotel is excellent in many ways. Quiet, very clear, friendly. It is not the cheapest hotel, but I believe that the extra money is worth it.

  • Stayed May 2009, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haifa, Israel
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 9, 2009

Despite our short stay (1 night only ) , we got a strong taste of hospitality from the hotel manager , he' s a real help , and the best guide willing to answer to any of your queries related to his hotel or the local history/places .
Akkotel is placed in the heart of Old Acco , a "must-visit" place in Israel.
Once we got in , a special air is overwhelming even the most critic eye , and the infinity of little but tasteful design details made us speechless .
The rooms are PERFECT , and more .... Each with a different personality , with a intense flavor of good taste and "CLASSE".
The breakfast served by the owner , was more that sufficient , and discreetly adjusted to our requirements (matzot and not bread ).
I am strongly recommend this place for all those willing to experience something indeed special.
Vasy - Romania

  • Stayed April 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 4, 2009

We liked Akkotel from the moment we arrived at the custom-made front doors. The owners are following the Parador model (Spain) in researching/providing historically correct decor much of it hand-made woodwork . We had a passport problem, and the hosts made a real effort to help us. The location was unique, right inside the exterior Ottoman fortress wall. The neighborhood was interesting as well. Akkotel has a superb Middle Eastern restaurant on the premises, and we recommend eating there. .Staff speak several languages. We wish the owners the best of luck with this new hotel.

  • Stayed June 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amman, Jordan
Top Contributor
69 reviews 69 reviews
66 hotel reviews
Reviews in 46 cities Reviews in 46 cities
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed December 27, 2008

I stayed at this hotel along with four friends for two nights over Xmas Eve and Xmas Day 2008. We booked four rooms by contacting the property by email directly, and Rawia Morani was most helpful in answering all of our questions and accommodating several requests, including setting up a Xmas Eve dinner before we arrived. As other travelers have noted, the property is nicely renovated (it was an old courthouse at one time) and sits close to both the entrance to Old Akko and the tourist information center. All of the rooms were very comfortable, although not soundproof, with good TVs and AC/heating units, comfortable beds, and nice linens.

Overall, we enjoyed our stay and the proximity to the sights of Old Akko. However, the hotel could use a few improvements. First, the atmosphere in the dining room could be significantly improved. It's a large room and very cavernous, and the lighting is poor (generally too bright for an intimate setting) and the tables are cold and haphazardly arranged. A little interior decoration would help drastically. The music system in the dining room is also poor -- the DJ spent a lot of time during Xmas dinner fiddling with the volume and sending extremely loud blasts of music and reverberations throughout the hall.

Next, the breakfast was not up to the standards of a hotel of this caliber, consisting mostly of various cheeses and breads with the possibility of eggs cooked to order. Some fresh fruit would be a welcome addition. The coffee was awful, necessitating an emergency run to the Aroma Cafe located just outside of town.

Third, the drains on the bathroom floors (at least on the first floor) had a tendency to back up. Twice, my colleague came back to her room to find water all over her floor that had backed up from the drain. The problem should have been fixed the first time she complained.

Finally, and the biggest drawback, is that apart from Ms. Morany, the service at the hotel is untrained and unprofessional. Most of the staff do not seem to speak English adequately enough to understand simple requests, and appear to become confused easily. For example, one of my colleagues ordered a gin and tonic from the bar, and the bartender didn't seem to know what "tonic" was.

Still, this hotel has potential. If it can resolve some of its problems with plumbing and service, it will be a reliable and enjoyable place to stay for visitors to this charming coastal city.

  • Liked — Location, nicely renovated rooms, free wireless internet and terminal in the lobby
  • Disliked — Confused, poor English-speaking service
  • Stayed December 2008, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 15, 2008

We stayed here for one night and were very happy with it. The building has been beautifully renovated.

The room had a very comfortable king bed, flat LCD tv with satellite channels and free wired internet access. The windows are double-glazed which is good if there is noise from the street outside. There are electric shutters which you can use to black out the light completely. The air-conditioning ran very quietly so the temperature was very comfortable all night.

There wasn't a breakfast buffet but that may have been because there were so few guests there when we were there. The usual Israeli breakfast was served to us individually along with some excellent coffee.

Akko itself is fairly dead at night so really there was nothing to do after 5pm when it got dark but I would not hesitate to recommend the hotel.

  • Liked — High standard of decor
  • Disliked — Location in quiet Akko town
  • Stayed November 2008, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed October 2, 2008

A lovely hotel full of character in historic Akko. Big room and a comfy bed. Wonderful view of the Al Jezzar Mosque from our bedroom window. We didn't eat at the hotel because of the tempting local fish restaurants down by the sea front.

Akko is a great place to explore for a couple of days. Don't miss the fabulous Crusader underground rooms. A wonderful stay and the hotel is highly recommended.

  • Liked — Amazing location
  • Disliked — Nothing springs to mind
  • Stayed September 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Akkotel

Address: Salahuddin Street, 1 | Acre (Akko) Old City, Acre 24112, Israel
Phone Number:
Location: Israel > Northern District > Acre
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Acre
Price Range (Based on Average Rates): $$
Number of rooms: 16
Reservation Options:
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Also Known As:
Akkotel Hotel Acre
Akkotel Israel/Acre

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