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“Bed Bugs!!” 1 of 5 stars
Review of Grand Sirao Hotel

Grand Sirao Hotel
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Grand Sirao Hotel
3.0 of 5 Small Hotel   |   Jalan Semarang No. 4 - 6, Medan, Indonesia   |  
Hotel amenities
Ranked #20 of 36 Medan B&B and Inns
Perth, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
“Bed Bugs!!”
1 of 5 stars Reviewed September 20, 2013

I'm sorry but I can't find anything positive to say about this hotel other than it is relatively cheap. The room I was given was dirty, the floor sticky, the bathroom dingy and with cold water only, and the bed linen grey. It was very difficult to communicate with staff as I only found one man who spoke very broken English. Breakfast was provided but there was no choice given and what was offered I found totally inedible. To top it all off, I left the hotel covered in little red bites which I can only assume were bed bugs. Seriously, fellow travelers, spend the extra few dollars and stay at a decent hotel.

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  • Stayed September 2013, traveled solo
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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10 reviews from our community

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Rating summary
  • Sleep Quality
    2.5 of 5 stars
  • Location
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Any
English first
1 review
1 of 5 stars Reviewed June 14, 2013 via mobile

We are backpackers so have stayed in some dingy places, but Grand Sirao Hotel out did them all. We had booked a room via Agoda as we were arriving late. However when on arrival I produced the official Agoda booking receipt, it was met with shock and confusion and the two men at the desk began to search through tatty bits of scrap paper, claiming I hadn't booked a room! I suggested that they check the computer, which they did and eventually found our booking, and we were taken to a windowless hole, complete with dirty bedsheets and a bathroom which hasn't been cleaned (the floor was dirty and there were hairs in the sink).
We hoped the included breakfast would redeem this hotel a little, but it sadly turned out to be a fly covered buffet with a choice of rice or old watermelon.
As well as this the hotel is quite far out of the centre and in an area with only motorbike shops.
All in all this place is over rated and over priced.

  • Stayed June 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wiarton, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed February 28, 2013

This hotel is relatively clean and our basic room had functioning A/C. I was, however, disappointed to find there was no hot water. The hotel reflects the price. The "included" breakfast consisted of only noodles or rice - coffee was extra. No fruit or juice was in sight. The area is terrible for walking, sightseeing or eating in restaurants. Sidewalks are non-existent, and the pedestrian must navigate oily machine shops as well as dodge moving and parked motorcycles. Not for the faint of heart! Stay here only if you can find nothing else!

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Sirao Hotel

Address: Jalan Semarang No. 4 - 6, Medan, Indonesia
Location: Indonesia > Sumatra > North Sumatra > Medan
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #20 of 36 B&Bs / Inns in Medan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grand Sirao Hotel 3*
Number of rooms: 45
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