Also one of the worst hotels i have stayed in.
The shower looked like it has not had a clean in months.
The staff forgot to bring our baggage to our room,
The staff are taking 2 weeks to return deposit money,
The carpet, windows and curtains were dirty and stained.
Unhappy we did not choose the grand aston or JW marriott.
Definitely not worthy of it's 5 star rating, Hopefully they improve their service before they go bankrupt.
However the breakfast was good even though it was not an international standard.
- Official Description (provided by the hotel):
- Grand Swiss-Belhotel Medan is the first multi-facility complex of our kind to grace Medan, the capital city of North Sumatra. As the first 5 star international business hotel here, we are conveniently located right next to the Cambridge Condominiums and Shopping Mall.We offer 242 rooms and suites that feature a sleek and modern design, and are outfitted with a marvelous range of amenities to make sure that your stay with us in Medan is the most comfortable it can possibly be. ... more less
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- Also Known As:
- Grand Swiss-Belhotel Medan Hotel Medan