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“Disapointing experience” 1 of 5 stars
Review of Hotel Dhaksina

Hotel Dhaksina
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Hotel Dhaksina
20 Jalan Sisingamangaraja, Medan 20123, Indonesia   |  
Hotel amenities
Ranked #46 of 56 Hotels in Medan
Seattle
1 review
3 helpful votes 3 helpful votes
“Disapointing experience”
1 of 5 stars Reviewed August 10, 2010

We got the advice of staying this hotel by a taxi driver who likely receives tips from the hotel for bringing customers in. The driver was reluctant to bring us to other places and we're already tired. The front desk was good and quick. However, the room was dark and the odor was not fresh as if it was used regularly by smokers before we came. The bathroom was poor and unclean. The only good thing is this hotel is in walking distance to the city park (alun-alun kota) which held the Medan festival during the fasting month (Ramadhan). However, we stayed one night only and decided to move to another hotel.

  • Stayed August 2010, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    1.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Date | Rating
  • Dutch first
  • English first
  • Indonesian first
  • Any
English first
Kuala Lumpur, Malaysia
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed June 23, 2010

I checked in to this hotel last minute due the next door Garuda Hotel was fully booked. I did not have the time to look elsewhere as the time was already 11 pm. I took the room (twin sharing) for 255,000 rp which is more than 100,000 rp cheaper than Garuda. The service was ok at the front desk, everything was quick and in an instance we were ready to proceed to our rooms. Well the positive things ends here.
As soon as we entered the room, it looked like nobody had ever stayed there for months. The room had no windows, the bed was dusty and the toilet had a very bad stench all over it; not to mention there was no hot water available too. The TV had no remote and buttons were not working so we can only watch 1 channel. We did not ask for another room as were already too tired which proved to be futile on the next day as we walked by various rooms with their doors opened (Indonesians have a tendency of doing this) and their rooms were in the exact same condition as ours. The next thing in line was breakfast and that too disappointed us. There were only noodles and fried rice to choose from, the same food we will be eating during lunch and dinner as well.
In conclusion this hotel is to be avoided at all costs as there are better choices located on the same road just a few hundred meters away. I highly recommend the Garuda Hotel which is exactly beside this rundown hotel as I have mentioned earlier.

  • Stayed April 2010, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Dhaksina

Address: 20 Jalan Sisingamangaraja, Medan 20123, Indonesia
Location: Indonesia > Sumatra > North Sumatra > Medan
Amenities:
Free Parking Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #46 of 56 Hotels in Medan
Price Range (Based on Average Rates): $
Number of rooms: 147
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