I stayed here for two nights on a business trip.
As a 'westerner' the hotel is accommodating and the staff have generally a good level of English language proficiency and are very helpful and accommodating. The 4.30 am call to prayer from the adjacent mosque is somewhat distracting but ear plugs are always part of my travel kit.
An evening meal in the hotel restaurant was somewhat disappointing in regard to choice and quality but the breakfast buffet provided reasonable choice.
Wi-Fi connection is problematical and complicated but access at the lobby was acceptable.
There are some confusing customs. The bar fridge was locked and access was not provided despite my requests to open it. WiFi in the room was not possible.
Overall a good choice for Bukittinggi since the competition is limited.
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