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“Pleasant” 4 of 5 stars
Review of The Hills Bukittinggi Hotel & Convention

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The Hills Bukittinggi Hotel & Convention
4.0 of 5 Hotel   |   Jl. Laras Dt Bandaro, Bukittinggi 26115, Indonesia (Formerly Novotel Bukittinggi)   |  
Hotel amenities
Ranked #1 of 13 Hotels in Bukittinggi
Putrajaya, Malaysia
1 review
“Pleasant”
4 of 5 stars Reviewed June 24, 2014

The Hills, stayed here in April 2014. Everything was good. Room, service, location.... except the food. Being in a hotel in Bukittinggi,I would have expected a more commanding spread of authentic Padang dishes to entice its tourist or people whom naturally would come over to Padang for food. But all the rest is good.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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108 reviews from our community

Traveler rating
    17
    51
    30
    7
    3
See reviews for
42
17
7
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Spanish first
  • Any
English first
Jakarta, Indonesia
Top Contributor
66 reviews 66 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 16, 2014

Hotel location is the best! It's located at the centre of the city, within 5 minutes of walking we can arrived in Jam Gadang (Bukttinggi Big Ben Clock),which is one of famous landmark in Indonesia. Hotel facilities are good, interior design is strongly influences by mediteranean architecture. From the room's view we can see the Singgalang mountain,so beautiful...

The hotel restaurant was nice, we seated outdoor enjoying our breakfast. The food taste and presentation are okay from origin local cuisine ( Padang's food) to International choice are serve nicely. Kids can play on the field or swimming, make sure our kids are okay to swim in the chill water, especially in the morning. It was a pleasant stay, just a small thing need to be upgrade such as the old furnished inside the room including the the bathroom equipment too.

Meke sure you stay in this hotel when you visit Bukittinggi!

Room Tip: Stay in the room with Singgalang mountain viewing,very nice!
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 28, 2014

I stay for 2 nights here. This hotel is in the center of Bukit Tinggi, near Jam Gadang only 3 minutes walk from the hotel. The architecture is great, you can take many good picture here, many beautiful spot in here. The food taste is good. Swimming pool and kids pool is average, but no staff in pool's cafe. The is good. The bathroom need some fix. The staff should more friendly.

Room Tip: Don't take room number 312 and 313 because the view is coverage by the hotel roof.
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  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 27, 2014

The hotel's exterior and interior dominated by mediteranean looks or I should say it's been influenced by colonial taste. Previously people know this hotel name is Novotel, now it's been managed by Accor group. The room is big and clean enough. For 5 stars hotel is not extraordinary yet, it's just right. Some of ornaments and elevator are already looked old. But I could say it's pleasant enough to stay here, no smelly from old stuff that will annoy you. This hotel located strategically in the centre of Bukittinggi, it's only 3 mins walk to Jam Gadang one of the famous landmark in Bukittinggi and Pasar Atas (traditional market) that sell a lot of souvenirs and Padang (West Sumatra) food. Also near the Bung Hatta's house one of Indonesia historical house of our first former vice president who contributes a lot for Indonesia's independence day. A lot of food stall at the hotels' surrounding, so you would never feel difficult to find food whatever the time. One glitch for this hotel, not as other 5 stars hotel the breakfast buffet not ready yet at 6am. And the breakfast menu from day to day will be the same.

Stayed May 2014, traveled with friends
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Jakarta
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 27, 2014

A fairly good 4 star hotel. I would say that this is the best that you could get in bukit tinggi. On weekends you may want to consider staying away from this hotel and nearby hotels as the road around the Hills is turned into a motorcycle race track on every Saturday night starting just past midnight. You will not be able to sleep - trust me. I have spoken to the hotel staff and they responded - saying that even the police could not do anything about it.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hellendoorn, The Netherlands
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
Reviews in 28 cities Reviews in 28 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 19, 2014

I stayed there for 4 nights. It is a great building, love the architecture! Gives great views on Singalang, the vulcano. The room is real good, bed really comfortable. Breakfast is good, the restaurant and terrace are nice to sit. The swimmingpool is good also, nice chairs. Pool is long enough to really swim. Staff is really helpfull.

  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sittingbourne, Kent
Top Contributor
63 reviews 63 reviews
43 hotel reviews
Reviews in 47 cities Reviews in 47 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed April 17, 2014 via mobile

Stayed here for three nights to explore the area. The hotel building itself was lovely with a spacious feel. Rooms were large but bathroom was in need of updating as the bath itself had been damaged and re enamelled in patches. As an old building it doesn't have double or triple glazing so there was some street noise but not enough to disturb us. Staff were very friendly and tried hard to help us but they didn't speak much English, or couldn't understand us so getting information about how to get to places was a little difficult. Breakfast was a little disappointing. There appeared to be a good choice of local hot dishes but the choice of fruit, cereal, breads etc was limited and not what we hoped for. Staff in the restaurant at breakfast were always very keen to please and very quick to clear old dishes or top up tea and coffee, always with a smile. Pool area was attractive and well maintained with a good sized pool. We were there on Election Day and there were quite a few kids as day visitors, possibly as schools seemed to be closed. This did limit the availability of loungers but as the hotel seemed quiet it was not a big issue and didn't prevent us getting a seat. The hotel appears to be undergoing some renovation in public areas. This didn't affect us negatively in any way. Location is excellent for the centre of town. If we were in the area again I would definitely stay here again.

Stayed April 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Hills Bukittinggi Hotel & Convention

Address: Jl. Laras Dt Bandaro, Bukittinggi 26115, Indonesia (Formerly Novotel Bukittinggi)
Location: Indonesia > Sumatra > West Sumatra > Bukittinggi
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 13 Hotels in Bukittinggi
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Hills Bukittinggi Hotel & Convention 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
The Hills Bukittinggi Hotel Bukittinggi
Novotel Bukittinggi
Bukittinggi Novotel

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