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“"Transit Hotel"” 4 of 5 stars
Review of Sutanraja

Sutanraja
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Sutanraja
4.0 of 5 Hotel   |   Jl. Raya Manado Bitung | Watutumou II Kec. Kalawat, Minahasa Utara, Manado 95371, Indonesia   |  
Hotel amenities
Ranked #24 of 34 Hotels in Manado
Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“"Transit Hotel"”
4 of 5 stars Reviewed September 3, 2013

I stayed at this hotel for 1 night only because the location near airport and between main road manado-bitung. The room is big with all the standars facilities and have a good swimming pool.
The hotel have airport transport so its very good for me.

Room Tip: Room far from nightclub
See more room tips
  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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10 reviews from our community

Traveler rating
    2
    2
    2
    3
    1
See reviews for
2
Couples
0
1
3
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Paris
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 17, 2012 via mobile

I stayed at this hotel for 5 nights earlier this month for a conference and while the hotel website shows a lovely product, this is far from reality.

The only positive aspect of this hotel is the staff and the front desk service. Apart from that, the hotel is dirty, the rooms have very bad soundproofing and you find plenty of bugs everywhere.

Housekeeping needs plenty of improvement. The hotel has a nice spa by Manado standards.

Rooms are very noisy and plenty of music from the nightclub and the pool. Location is not the best...

The management needs to work very hard in order to get this hotel uP to Bali standards...

  • Stayed January 2012
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Top Contributor
60 reviews 60 reviews
49 hotel reviews
Reviews in 39 cities Reviews in 39 cities
136 helpful votes 136 helpful votes
2 of 5 stars Reviewed December 13, 2011

A new hotel just 2 years old however rooms look tired and old. Bathroom seem to have been built with cheap materials.

There are 2 main drawbacks to this hotel:-

1. It is well out of the area. Can take an hour in traffic to get to the Manado shopping malls or city centre. I only stayed here because I had business nearby.

2. I found the rooms far too small and with no desk as such. Also internet was very intermittent. There was mould staining on the ceiling. I was originally booked here for 5 nights but due to the small size of the rooms I left after 2 nights, paid a cancellation fee for the remaining 3 nights and then I checked into the Sintesa Peninsula which has large rooms.

Staff need to learn English as communication here was extremely difficult. I am mindful of this being the first review of this hotel but in future I would not stay here.

  • Stayed December 2011, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sutanraja

Address: Jl. Raya Manado Bitung | Watutumou II Kec. Kalawat, Minahasa Utara, Manado 95371, Indonesia
Location: Indonesia > Sulawesi > North Sulawesi > Manado
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
Ranked #24 of 34 Hotels in Manado
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sutanraja 4*
Number of rooms: 115
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