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“The best getaway destination from Singapore” 5 of 5 stars
Review of Nikoi Island

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Nikoi Island
Private Island, Riau Islands Province, Indonesia   |  
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Hotel website
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Hotel amenities
Ranked #1 of 26 hotels in Bintan Island
Bale
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“The best getaway destination from Singapore”
5 of 5 stars Reviewed March 1, 2013

We are just back from Nikoi where we spent 3 days and 2 nights. The island is beautiful , nature preserved and the wood houses and facilities are well integrated in the nature . The rooms are huge and furnished with style , all offer a view on the sea. The staff was very friendly and discrete and the food was really excellent, being French I would rate the food with one star Michelin . This place is definitely worth the price , which is quite reasonnable compared to Singapore rates , some would say it's expensive for Indonesia but what you get ( a peaceful , quiet and exclusive place) is definitely worth the money.
The only regret is that we tried snorkeling but the visibility was poor due to the season ( currents , tides ) and from what I,ve seen there is not much variety under the water as the area is suffering pollution from the neighbour islands. The Nikoi staff and foundation are working on it and I wish them good luck as they are struggling against decades of bad behaviour and ignorance.
The Nikoi effort is being environment friendly is admirable .

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
relaxedby, Owner at Nikoi Island, responded to this review, March 1, 2013
Thanks for your very kind review. I am sure our chef will be thrilled to read of your Michelin one star rating for our food. Great to also read that you loved the tranquility and exclusivity of the island and that given this Nikoi was definitely worth it.

With regards to your comments about snorkeling at this time of the year we agree that at this time of the year visibility for snorkelling and divering is indeed poor due to rougher seas we get at this time of year and the unusually large amount of rain we have had lately. At this time of year the conditions are better suited to sailing and windsurfing. From March through to November the visibility is much better. We do have some of the best reefs in the area but overfishing and coastal run off has had an impact. Nevertheless their is a good variety and some interesting things to see when visibility is better. There are certainly better reefs further failed for those willing to travel further. Again many thanks for your review and your high praise.
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  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Helsinki
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
Reviews in 24 cities Reviews in 24 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed February 26, 2013

Having read all the reviews here we (family with children 7 and 10 years) had very high expectations. However they were met completely. We loved every minute and worth every penny. I will not repeat the praise from earlier reviews but I try to point out two minor cons.

1. Ocean has drips of oil/tar that tends to stick to you and your swimwear. Nothing serious but don't take your Vilebrequins with you. I guess this problem is not specific to Nikoi but the area around Singapore/Riau Archipelago
2. Fishermen go out on sea early and diesel engine noises might wake you up early (not a major disturbance to us)

Despite this we loved it and will be back. Food was good quality (not gourmet but it would not fit this kind of place anyways) and also children's meals were properly hand prepared.

There is some "wild life" on island but to my understanding none of them are poisonous. Some lizards, snakes and large bats to mention the few.

There is also a tennis court and a small football (sand) field.

We liked the relaxed barefoot luxury. We have earlier stayed in 5-star resorts but did not miss aircon, jacuzzis, iPods, 50" TVs, fancy restaurants, stiff butlers etc. Only stress you'll have is try to remember to get yourself to the restaurant for meals ;-)

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
relaxedby, Owner at Nikoi Island, responded to this review, February 28, 2013
Great to hear you enjoyed your stay. Sorry to hear about tar. We had an incident recently where a shipped dumped their waste engine oil overboard and some of it washed up on our shores. We do out best to try and clean this up and report it to local authorities. Unfortunately this despicable act by ships is difficult to police. It only ever happens from Dec to Feb. Tks very much for the review.
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Jakarta, Indonesia
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 25, 2013

Stayed in Nikoi island based on TA review. Meet my expectation. Villa was large and very back to the nature. It has all natural concept which good if you are tired with busy and city lifestyle. The service was very high standard. They are trying to fulfill all you need. Food was good. The portion is slighly small. My recommendation for the owner are: 1. Provide bicyles so guest can use it to explore the island. 2. Give special price for domestic tourist so many indonesians can aslo enjoyed the island. It will make local tourist known and come to the island.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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relaxedby, Owner at Nikoi Island, responded to this review, February 28, 2013
Thanks very much for the review. Great to hear you enjoyed your stay. We don't get many visitors from Indonesia and that is I guess mainly because we are a long way from the main cities and Singapore is very close. If we had more rooms then we might be able to consider a local rate but with so few and a very high occupancy rate it is difficult for us to provide a local rate. As for you suggestion on bikes we will discuss that internally. Thanks again for the very positive review and the suggestions AND for coming all the way from Jakarta.
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Stuttgart, Germany
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 18, 2013

I went to nikoi with my wife for a peaceful experience and solitude, and I am happy to say we were able to achieve it. Below is a short summary of our experience during the three days that we stayed there.

Getting there:
We traveled to the island from Singapore. The travel was close to 3-4hrs but it was worth the ride for the seclusiveness the island provides. A fair advice to people taking the ferry from Singapore, take sea sickness pills because the ferry from Singapore to Bintan was quite rough. Once we reached the Bintan ferry terminal there was a Nikoi representative waiting for us. He took care of the the visa processing and helped us with the travel arrangements offered by the hotel, a taxi to Kawai, where a boat was waiting to take us to the island. As soon as we got to the island the island staff greeted us and explained all the usual stuff and showed us to our villas. The luggages where transported to our villas before us :). The taxi and the boat service are in sync with about two or three of the ferries reaching Bintan from Singapore. We had to inform the hotel in advance the ferry we were taking so they could arrange the trip for us from Bintan to Nikoi. The pick ups and drops to Bintan island were charged separately and not included in the stay.

Atmosphere:
This is NOT a typical 5 star luxury hotel/resort experience at all, a heads up to those who are misguided by the cost thinking it would be. It is a setup that offers the closest natural living experience one can expect without compromising on any of the basic amenities.

The villa:
The villa was a two floor hut with natural ventilation, and mostly open. But we did not have any problems with insects, because the bed was draped with a mosquito net and there was an anti-insect room spray in the room. There was also a room service in the evening where someone came to place a mosquito coil which also helped. But nonetheless be prepared with some repellents.
The ground floor was more like an open living room. There was a couch, a porch swing, a toilet and bathroom, and a gazebo. The huts were well spaced and there were trees on either side so you don't see your neighbor and neither can they see you. There were also bamboo drapes that we could unfold to get some more privacy in the ground floor. The rear of the house faced the ocean which was good for taking, sunbaths, long walks and swimming.
The first floor is the room with an attached toilet and bathroom. We could lock it only from inside, so we had to leave the room open when leaving. There was a digital safe to store our valuables though. The room faced the ocean too, and the side facing the ocean extends to a balcony which is also open. There where two chairs set out in the balcony to sit out and relax. There is a huge sliding door separating the room from the balcony, using it gives adequate privacy.
Other than that the room had a radio and ipod speaker, charging points, led lights and a rechargeable torch light for moving about at night. The charging point was more Singaporean style, but there was an adapter in the room. The invasion of technology was kept to a bare minimum. You will need the torch while going for dinner through the dimly lit pathway to the main hut so don't forget to charge it. The villa was quite clean and it was maintained that way through out our stay.

Food:
The breakfast was close to a typical continental style with different choices of eggs, bacon, fruits, cereal, toast etc. The dinner ranged from pastas, steaks and tended to be more European. The lunch was a set of traditional Indonesian dishes changing every day. The lunch was the one thing that was a little difficult getting used to if you have not had typical Asian food before. We could specify the quantity we wanted before each meal and our preference among the dishes listed by them for that meal. This is a private island so there were no other options for food other than what they provide. There were two bars near the main hut and one near the swimming pool, so drinks where not a problem. They usually ask if you need drinks during the meals, if you take any then the drinks are charged separately apart from the standard daily meal cost.

Activities:
There where a wide range of activities we could do but we ended up doing snorkeling and swimming most of the time. The coral reefs near the island gave quite the nice experience. The corals got more interesting as we moved further away from the docking bay and to the shallower waters near the shore. We managed to do some kayaking too to have a closer look at the mangroves, but I would advice against it during hot periods, it was damn hot and it felt like we where gonna be barbecued. There is a separate swimming pool that we could use apart from swimming in the ocean. We also did a small trek around the island, it is a small one but it took us through the forest areas of the island. The trek was quite safe, we did not face any problems with insects or animals. The only animal they have there is the monitor lizard. We noticed two or three of them but they kept to themselves so no harm done.
There are professionals there to help you in the activities that you would like to do, you can take their help or do the stuff all by your self. The renting of equipments for kayaking, or snorkeling etc, where included in the stay so we did not have to pay separately for using them.

Issues:
There were not much issues that bothered us much, but here are few that are worth noting,
1. The one ting that bothered me was the droppings from the home lizard on the room floor. It comes with staying in a hut I guess :) . I did see a centipede strolling across the room one night, so in short its not the best place to be if you are freaked out by insects. But thankfully nothing came onto the bed.
2. They have a solar panel for the hot water, but the panel in our hut (number 13) was kind of shaded so there wasn't any hot water just warm water.
3. This did not bother me much but just a heads up, the hotel claims to have a wifi but the coverage is generally poor and it is not free. You can buy packages of hrs or days if you need it.
4. You will also not find a refrigerator in the room. But they do have a cool box in the living room, you will have to inform them in advance if you need some ice to keep something cool.

To sum up the island is an amazing place to relax and have a secluded experience, most of the time we felt we were the only people on the island. It would be a place best suited for people who need a break from the ever fast moving city life and share a peaceful experience with a loved one.
And of course not to mention all the employees there were quite accommodating and helpful. They approach you only when you need any help, no pestering or pampering :) Cheers to you guys, you are doing a fine job.

Things to take:
1. Sunscreen, the most important in the list
2. Less number of clothes, you would be using your swim wear most of the time,
3. Flip flops,
4. Insect repellents,
5. Toothpaste and Brush, they do not provide any. Shower-gel, shampoo and conditioner are the only things provided.
6. Some snacks just in case the lunch wasn't that good.

Other than that pack as light as possible. The best way to spend the holiday at nikoi would be to plan at least a 6 day holiday with the first day arriving at Singapore, taking some rest and leaving to the island the same day or the next. Then 3-5 days in nikoi and back to Singapore for another day or two before you takeoff home. We had a wonderful experience and would love to return there.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
relaxedby, Owner at Nikoi Island, responded to this review, February 19, 2013
Thank you for your very kind and detailed review. I am sure many others will find your comments very helpful. Just a couple of comments. We are in the process of replacing our solar panels so the hopefully we can offer more consistent hot water in the future. Our wifi connection is indeed slow it is the best connection available. We would like to offfer it free of charge but simply do not have sufficient bandwidth to do so and charge a fee only to help regulate the use. Thanks again for taking the time to write such a comprehensive review.
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Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 17, 2013

I got mixed reviews on this place. Some people say it's fantastic while others say it's too rough. This felt like a fancy camping trip. It's like you're going camping, but in a open area cabin with no air conditioning. Luckily we went on a day in which it was very cool. But during this time of the year in February, it's rainy season, so wouldn't advise on going there. I found myself bored. Couldn't go on the internet that long. They give you 30 minutes free, then you have to pay for it after that. The connection is really slow. The room isn't locked, so anyone could enter your place at any time. There is a safe, to put your valuables in though. When you're in the bottom part of the villa, you can see your neighbors. If you want more privacy, beware! When you pull down the blinds, you will be surprised with tons of live cock roaches that will fall to the ground or try to climb back up the blind. It was disgusting! My son saw a dead cock roach and thought it would be funny to pick it up and throw it on me! Just awful, there are lots of pests that are so annoying that just fly around and into and near your ears, the mosquitoes bit both my husband and I multiple times. He got bit about 7 times, I got bit about 3 times. There are ants in the bed, even though there's a mosquito net, bugs still get into your bed. The whole time I was there, I felt dirty and not myself. It's too outdoorsy for my taste.
.
The food - great food. But it's pretty annoying that you can't order on demand whenever you wish to have food. You have to wait a certain time for your meals. You can't choose what food to order either. They dictate that as well. In the morning, 7am, Lunch is at 12pm, dinner is 6pm. We are early eaters, so we didn't like being dictated what time we are allowed to eat. We tried ordering food earlier because we had to leave the island but they only could make a pasta and not the planned dinner. Food is not included in the cost of the villa. It's $90 per adult & $45 per kid, and again, you can't choose it... it's chosen for you, so if you're allergic to food, beware!

Facilities - The facilities are great. The kids club is very entertaining. You can drop off your kids and do water sports. The water sports are great, you can go sailing, trampoline in the ocean, snorkeling, scuba diving and more. The water isn't great. It was very cloudy and I couldn't see any fish when I went snorkeling. The pool is a little hike up there depending on where your villa is located. It's so cold and windy up there that no one was there every time we went there. The beach was hot during the day, but the pool was very cold. We prefer being in the pool, but wish we had the "beach" hot weather. The view at the pool is beautiful.

We ended up cutting our trip short (the same night we arrived) because we couldn't stand the place and wanted out. There wasn't a ferry so we had to stay the night and left the next day.

Price, we spent about 700 for 1 night for room and food. Not worth it at all.

  • Stayed February 2013, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
relaxedby, Owner at Nikoi Island, responded to this review, February 20, 2013
Thanks for your review.

We are the first to admit that Nikoi will not suit everyone's taste and so opinions can be polarised. We do try and make the concept clear on our website, on tripadvisor and facebook. We have no interest in trying to sell Nikoi to guests that it might not suit so our apologies we did not get the message across clearly enough.

Great to hear you enjoyed the food. We have a fixed menu in order to minimise waste and ensure our ingredients are as fresh as possible. Whilst there is no choice on the menu our chef is happy to vary the menu according to dietary requirements and this is explained in the information sheets sent to guests and guests are asked when they arrive if they are happy with the menu. The only thing we ask is that you give the kitchen some notice which is why we check with guests at the end of each meal and display the menus on the black board in the dining rooms. We are not a big enough resort to have a kitchen that can operate 24 x 7 and even in big city hotels this is rare. We do not fix the times you eat but rather give a range of times when the kitchen is open. We believe that our kitchen deals with allergies and dietary requirements very well. We have had much praise from guests in dealing with everything from severe nut allergies, to vegetarian and halal food. I would also like to add that we pride ourselves on being a responsible tourism operator and given we operate in an impoverished area we believe it is important to minimise food waste - the best way to do this is to minimise the number of different dishes we serve.

At this time of the year the visibility in the water is poor due to the strong trade winds and therefore the opportunities to dive and snorkel are limited. It is however an excellent time of the year to windsurf and sail. February is not the rainy season and is normally one of the driest months of the year. That said, this year it has been unseasonally wet - something that has been well reported in the Singapore press.

We do not provide locks on the rooms because we do not believe you need them. The island is a private island so there is no public access. We have not had any problems with theft. The rooms can be locked from inside and safes are provided.

We have made a thorough inspection of the room you stayed in and could find no trace of ants in the beds or cockroaches in the blinds. The only time we have had problems with ants in the rooms is when guests leave food in their rooms.

If you are not comfortable relaxing in a natural setting then Nikoi will not suit you. We never intended that it would suit everyone's taste and I am only sorry that we were not able to get that message across before you came. Thanks again for the feedback.
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York, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 11, 2013

There is nothing we didn't like about this Island! It has amazing suites, lovely food, very very relaxing and picturesque, the staff and lovely and cannot help you enough, they light a fire on the beach every night, it was absolute heaven, cannot recommend it highly enough!

If you want nightlife and lots of things going on then this island is not for you. If you want a beautiful paradise island where you can leave your stuff around without fear of it being stolen, where you can relax and just appreciate the loveliness of it all then nowhere else comes close!

It is expensive, but it is so totally worth it! I will definiately go back and very much recommend it as the nicest place I have ever stayed.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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relaxedby, Owner at Nikoi Island, responded to this review, February 13, 2013
Thanks for your very kind review. Great to read it was one of the nicest places you have stayed in. We look forward to welcoming you back some day.
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Singapore, Singapore
Top Contributor
64 reviews 64 reviews
60 hotel reviews
Reviews in 50 cities Reviews in 50 cities
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed February 5, 2013

Not sure what all the fuss is about..
but the travel from Singapore is in total 4 hrs, which is not the shortest way.
And I dont question the beauty of the Island, it is without a question an amazing place.
But I don't think it is luxury and worth the price.
Understand that they have this rustic charm and natural concept, but then why that price?

The food is average and there is no choice in the set menu, and every single drink is charged extra.
There is not even a mini bar or a kettle for tea or coffee in the villa, nor a phone, so you have to walk back to the main hut for every single drink (and we stayed at the far end)
The two storey villa is def nice but it is a open concept, so with def plenty of mosquitos and I was eaten alive (even with plenty of spray every hour).
And due to the open concept, you can hear your neighbours all the time, and we had on both sides families with small kids who were awake at 6am. This was not really my dream of a relaxed weekend away (and I have nothing against kids at all), but maybe they should learn to place the families at one side or at least next to each other and couples somewhere else!
And then there was no direct beach access in front of the villas, you always have to walk to the main beach in front of the main hut and its always full.
For the Spa, they come to your villa and massage you, but we had to remind them three times as they forgot us and always walking back to the main hut..;-(
So in all not the best place for our relaxed weekend away

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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relaxedby, Owner at Nikoi Island, responded to this review, February 13, 2013
Thanks for the feedback. I am sorry to hear you thought Nikoi was expensive for what it offers. The reason it is expensive is that we have only have 15 houses on the island and operating on remote island is not cheap. A stay on Nikoi will always seem more expensive because it will also include all of your activities, drinks and transfers which makes it difficult to compare to other destinations where you might eat sleep and drink at separate venues. We are the first to admit that this will not appeal to all and have no interest in selling at anything other than what it is. What we try to offer is a private island experience that is unlike anything else in the area. Free of traffic, rubbish, touts and crass overdevelopment.

On the subject of the concept we did not want to copy other resorts with their chandeliers and marbled lobbies and if this is what you consider luxurious then Nikoi will not suit you. We wanted to create a relaxed atmosphere which makes a stay on Nikoi like staying at a friends private island. We do try and make this clear in our literature and my apologies if you felt this was not the case.

Our food is simple and based on what is available in the markets. It takes a huge amount of planning and organisation to get it there and make sure it is fresh and for this reason we have a set menu. This will not suit fussy eaters or those with specific dietary requirements which is why we are always happy to cater for individual requirements. In this respect we wanted to make it much more akin to staying at a friends place than a resort where you would allow your host to chose the menu for you.

Nikoi was designed to cater for both families and couples. We provide separate dining rooms and have clustered the rooms to separate families and couples. Unfortunately some guests do not always let us know they are travelling with children. If you come midweek and out of school holidays then there are rarely many kids on the island.

Since you stayed with us in October we have made some progress with our mosquito program and I think you would notice a difference if you were to return. Unfortunately the mosquito is ubiquitous in the tropics. The sandy soils and sea breezes do generally keep them at bay but the winds are typically mild in October when you visited.

We also will shortly be offering tea and coffee making facilities in the rooms.

I would also like to correct you on a few factual inaccuracies in your review. Firstly I don't understand your comment about not having direct access to the beach as all of our accommodation is directly on the beach. The beach moves around a lot during the year so some times it is narrow and other times quite wide. With never more than 50 guests we many more sun loungers to guests. Thirdly I can assure you that the route we take to the island is the shortest and there is a map on our website to show you. It takes 2 1/2 hours from the ferry terminal at Tanah Merah in Singapore not 4 hours as you suggest but if you live on the west side of Singapore and include the check in time it will take you 4 hours. The only way to shorten the route would be to fly by seaplane or to take a helicopter neither of which are available. Fourthly we will stock a cool box of drinks in the room and this is explained in our literature and should have been explained to you when you checked in.

I apologise for your experience with the spa and have passed on your comments to our staff.

Thanks again for the feedback and I am sorry for it not being the experience you were expecting and breakdowns that appear to have occurred.
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Additional Information about Nikoi Island

Also Known As:
Nikoi Island Hotel
Nikoi Island Bintan
Nikoi Island Hotel Bintan
Nikoi Island Bintan Island, Riau Islands
Address: Private Island, Riau Islands Province, Indonesia
Phone Number:
Location: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
#1 Romantic Hotel in Bintan Island
#1 On the Beach Hotel in Bintan Island
Price Range (Based on Average Rates): $$$
Official Description (provided by the hotel):
Nikoi Island is a 15 hectare private island just 85kms from Singapore and has long been regarded as one of the most stunning islands on this unspoiled coast. Ringed with white sandy beaches and coral reefs of spectacular color and diversity, Nikoi is for those seeking a true private island experience and the comfort of a destination dedicated to responsible tourism practices. ... more   less 
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