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“You get what you pay” 3 of 5 stars
Review of Bintan Agro Beach Resort

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Bintan Agro Beach Resort
Jl. Pantai Trikora km.36 | Teluk Bakau, Riau Islands Province, Indonesia   |  
Hotel amenities
Ranked #12 of 27 Hotels in Bintan Island
Singapore, Singapore
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“You get what you pay”
3 of 5 stars Reviewed August 12, 2012

Bintan Agro Beach Resort is an economic resort compared to the others in Bintan and you feel the difference. Rooms are old, service is not great, beach is not the best you can get in the island. On the other hand, rooms are cheap, nice atmosphere, very cheap food (you have a dinner for 2 persons and pay 15SGD alcohol included), you can play water sports and do excursions to other islands (of course, you pay for it). There's also a free shuttle bus that brings you to a better each of a sister-resort. Overall is a nice experience.
It's just a matter of priorities: do you want to go to Bintan and save some money? Go to Agro Beach Resorts. Are you looking for 5 stars service and frills? You definitely better look for another place.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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226 reviews from our community

Traveler rating
    20
    76
    84
    29
    17
See reviews for
43
82
4
3
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • Indonesian first
  • Any
English first
Indonesian
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 2, 2012

a very nice beach, with water rides that attract
play banana boat a pleasant experience,
with a delicious breakfast, can relieve job stress
I went with my friends from thailand
say they have never felt so exciting atmosphere at the beach
although a small swimming pool with a good view, can relieve stress

  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 30, 2012

Was super nauseous during the 1 hour long bumpy ride before we finally got to the resort. The staff were very friendly and ready to help, but it couldn't make up for the run-down conditions of the resort.

The room was okay. However, the door for the shower was faulty and couldn't close fully. The shower made it almost impossible to have a bath as the water literally trickled down. We didn't ask for a change of rooms as we were only staying for one night.

Went to the beach and it was very disappointing. The water wasn't clear and loads of seaweed floating around. The beach was so shallow and littered with rocks that we couldn't sunbathe on the beach. We switched to the pool which was much more comfortable.

Dinner was good and affordable. Didn't manage to see any water sports activities around except for kayaking.

Overall, I wouldn't recommend this resort although it was fairly affordable. i would definitely be willing to pay more to go back to Bintan Lagoon Resort, which offers fantastic rooms and an amazing beach you would never forget.

  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indonesia
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
Reviews in 16 cities Reviews in 16 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed July 26, 2012

I was there with my families and booked 3 rooms which were surprisingly quite nice and clean. we got the room on the ground and near by the pools. They have 2 adequate pools which is nice. The beach is within walking distance.
The staffs are nice and helpful. There are several activities you can do there like playing in the beach, doing watersport activities (comes with charges), swim in the pool, having spa, karaoke or just riding with their free motorbike around the resort.
Too bad the beach is not that great and shallow too. Just don't expect too much as in their photos in website. For better beach, you may visit cabana. They have free shuttle bus to go there on scheduled time.
Other pros, they have free pick up and transfer to the city for free. Just inform the front desk staffs. There is also minimart and seafood restaurant with reasonable price.
Con is i couldn't stand the mosquitoes in the room! It will be great if they may provide the mosquito net on the bed.
Overall it is a good stay.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore City, null, Singapore
Top Contributor
74 reviews 74 reviews
28 hotel reviews
Reviews in 31 cities Reviews in 31 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed July 8, 2012

Long transit time from Singapore,but nice base to kiteboard or other water sports. Food quality fine, prices not Singapore Dollar based like many other Bintan resorts. Kids enjoyed themselves and kept busy in the pool and beach while I was on the water

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jinju, South Korea
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 3, 2012

It took long time to get to here from pier. Room and bathroom looked quite simple. Simple did not mean bad. There was a giant mantis outside room, and a super giant lizard inside room. Yes, we were in tropical island! Generally, everything seemed to be well managed and properly functioned. Breakfast included in room rate was limited, but still nice. Swimming pool was not superb, but suitable for kids. You can also enjoy spa and massage with very reasonable price. Beach was not good for swimiing, but good for crab-chaser. There were many crabs. My son really loved that!

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed July 2, 2012

This trip was supposed to be a girly-spa-getaway for four girls but it turned into a horrendous we-want-to-go-home-on-the-first ferry encounter.
Nevermind about the long and bumpy ride, but the bus broke down midway.
The hotel is run down. Our room was hot and stuffy as air-conditioning unit was not working. Requested for it to be fixed but it broke down again (read on).
There were stains on the comforter and sheets, and the pillow smells awful.
Toilet was old and dirty, the water heater and tap weren't working very well. Heater temperature was erratic, tap water surges inconsistently.

The in-house spa was bad........We all chose the Queen's spa but we felt no where close to being a queen. The massage technique was below standard. The head rest was lower than the bed, causing much discomfort to our necks.The masseurs do not understand English and were more interested in cleaning up the rooms to prepare for the next patrons.

Dinner at SunMoon was ok, the food was not fantastic, but the nice atmosphere made up for it.

We went back to the room only to find that the air-con was still not functioning. It was already 11pm. We asked for a change of rooms, only to be given a room that has a faulty door lock. So the four of us squeezed into ONE ROOM, on ONE QUEEN SIZE BED, and we barely sleep a wink. We were dying to go home on the first ferry and made our way back first thing in the morning.

We will never go back again.

Room Tip: good luck.
See more room tips
  • Stayed June 2012, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bintan Agro Bea... R, Manager at Bintan Agro Beach Resort, responded to this review, February 22, 2013
Thank for your kind review. On behalf of the management, we apologize for the inconvenience that you felt during stay at our resort, and we are deeply sorry for the experience you had to endure..
Our resort is undergoing renovation to improve all the rooms and facilities that we have. We also do frequent room checking to make sure all the rooms amenities are working well. We regretted that our regular spot checks had failed to detect the said problem, that led to your experience.
We also apologize for the inadequacy of your spa treatment. The management will increase the number of trainings to improve our staff quality of service and also capabilities in communication.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bintan Agro Beach Resort

Address: Jl. Pantai Trikora km.36 | Teluk Bakau, Riau Islands Province, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#5 Top resorts Hotel in Bintan Island
#7 Spa Hotel in Bintan Island
#11 On the Beach Hotel in Bintan Island
Price Range (Based on Average Rates): $
Number of rooms: 107
Official Description (provided by the hotel):
Escape to the new plane of paradise at Bintan Agro Beach Resort.Located in the south-eastern coast of Bintan Island, come revel in the realm of sparkling beaches and picturesque shorelines that will help set your mood for the perfect getaway. Home to a spread of scenic floras, crystal white sands and clear turquoise waters, our resorts nestle along the beachfront-with a cosy touch of perennial decor, friendly services and warm hospitality that will ensure the ideal retreat you deserve. Seafood lovers can also replete with delectable savouries in alfresco dining style that sits above the calm, glistening waters-while you indulge in the panoramic view of a breathtaking seascape.And for those who wish to escape the hordes will consider their time well spent here. With our first-ever ocean side spa on the island, imagine retreating into a calm journey that will soothe your body and mind for the many adventures to come.Appealingly casual and laidback, we have an atmosphere that makes for the perfect vacation. Only at Bintan Agro Beach Resort, experience the perfect holiday destination that will leave you wanting for more.LocationThe island of Bintan is about 40 Km from Singapore. The travel time to Tanjung Pinang is about 1 hour 45 minutes by Sindo Ferry / Indofalcon Ferry / Wavemaster Ferry and Bintan Agro Beach Resort is situated on the South-Eastern coast of Bintan and is 45 minutes away from Sri Bintan Pura Ferry Terminal. The travel time to Bintan Resort is about 55 minutes by Bintan Resort Ferries (BRF)and Bintan Agro Beach Resort is 60 minutes away. ... more   less 
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Also Known As:
Bintan Agro Beach Hotel Bintan
Bintan Agro Beach Resort Bintan Island, Riau Islands

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