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“Great times , nice people” 5 of 5 stars
Review of Club Med Bintan Island

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Club Med Bintan Island
4.0 of 5 Resort (All-Inclusive)   |   Jl Site A11 | Lagoi, Bintan Utara, Riau Islands Province 12920, Indonesia   |  
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Ranked #2 of 28 Hotels in Bintan Island
1 review
“Great times , nice people”
5 of 5 stars Reviewed June 14, 2014

It was our first visit to Club med and we bring 2 kids ( 3 and 5 yo each). First of all, I really want to say thank you to all the GOs in mini &petit clubs. I know how hard it is to taking care of kids all day. My little daughter liked one of the GO-Sachi very much. She was so kind to kids. Also, Simon in miniclub helped my son,who cannot speak English at all, a lot.

The room was not super but clean& comfort. The foods & drinks were great.

I think what makes Club med special is the GOs.The Korean GOs, min & Jaesun helped us a lot whenever we needed them.

My husband and I played golf with Guy, Brendan, Wayan & Bjorn and they were very nice to us. It was my 2nd time to play golf but I enjoyed it a lot.

We really didn't want to leave Bintan island. I still miss all the people in there. We will definitely visit again.

Stayed June 2014, traveled with family
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1,474 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (282)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Any
English first
Beijing, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 13, 2014

It was our first Club Med but not the last. We enjoyed all the activities here and had a lot of fun. I love the Spa so much, excellent sea view! GO's makes Club Med Club Med, GO's here so nice and friendly. I'm surprise that GO's are so talented, day time was a bartender, evening change to a dancer on the stage. Amazing GO team!! Big Big thank you to - Mei, general manager, always nice and friendly~ Ada, chinese pr, helped us a lot and made our holiday~ Johnny, fitness coach, love your dancing~ CC, korean sales, so pretty and helpful~ and the whole GO team, so happy to meet you in Bintan and all of you made our holiday memorable!

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 12, 2014

Chose Club Med Bintan after a lot of research on Club Med Cherating, Bali and Phuket. This property has apparently the most recently furbished modern rooms and has a fabulous private beach unlike Phuket and Bali and easy to get to from Singapore by ferry. If you want a luxury room - Club Med is not for you. But even the basic standard room is good enough to sleep comfortably and shower. Room location can be an issue. That's about the only real negative. Club Med though is all about the sports, activities, games, water sports, golf, trapeze, kids club, the shows and parties every night, unlimited food and drink and even though its a buffet its pretty fresh and varied and as vegetarians we had 4 out of 6 great meals in our 2 days, nice swimming pools, fabulous beach maybe the best in Bintan - but the best part were the GO's - Ansley, Melanie, Rian and Reyan, and so many others - really go all out to make sure you and the kids have a great time - love the culture where all staff can eat with the guests, dine with the guests and mingle - becomes like a mini family for you the days you are there - must do with kids - really enjoyed the Club Med experience ! - don't get put off by finicky reviews ! 3 things were minor annoyances - at check out time they stand at your door, would be nice if the TV signal was strong enough to watch clearly which wasn't rectified even after complaints, and if the food had green dot labels for vegetarians (no egg, no meat, no seafood). We put the do not disturb sign which was a pouch on our door only to have a couple of monkeys in the early morning attack our door to take it off thinking it was a bag of treats only to find it full of sand - was annoying when it happened but funny on hindsight - GO THERE !

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 11, 2014

What makes Club Med so special...the GO's ! What a fabulous week my family & I recently had at the beautiful Club Med Bintain Island. With it's stunning beach & golf course setting this Club Med really has it all !
The fabulous entertainment & special nights, the relaxing spa, all the activities, the great food & drinks makes us GM's forever !
A huge thank you to :
Wyham, Guy & Bjorn - (masters of the golf course) - thank you for such a fun time as well as your excellent coaching.
Ash (land sports) with his 'gorgeous eyes' & cheeky grin - you were great company Ash !
DJ, the ultimate choegrapher & dancer, always in the know !!
Johnny & Vux (fitness team) - unbelievable..lets go Bintan !!
Noir always warm & friendly & ready for a chat.
Madeline who kept the cocktails coming with her bubbly personality.
Brandon (circus) kept us amazed with his unbeliavable trapeze acts.
And above all, a huge thank you to Brenden, the leisure manger, who we adopted for the week - he made our holiday so memorable. A professional in all aspects of his job which he conducted with enthusiasm, good humour & maturity beyond his years.
And finally Mei. How proud we are of you now that you are Cheif of the Village. Your team is outstanding but they wouldn't be without you. Even though you were extremely busy, you made us feel so welcomed & so special - loved the buggy ride !

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Latrobe, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 11, 2014

We have just returned from a wonderful family holiday at Club Med Ria Bintan. Although some of the weather was on the wet side, it didn't dampen our enthusiasm, nor that of the wonderful staff of the resort. This is our third Club Med holiday and second to this resort, having visited before we had children. The GOs (staff) of the resort are what really sets this type of holiday apart.

My children had a wonderful time at the Mini club (9 year old) and Junior club (11 year old), and thoroughly enjoyed all the activities offered. In fact, if it hadn't been for showers and beds, we wouldn't have seen them at all!

All the staff were great - but special mention needs to be made of the housekeeping staff, and their amazing toweligami - with a different animal on our bed every day, and the fact that the rooms were always immaculately clean.

Also, the Manager of the resort, Mei, seemed to have at least 4 clones - you'd see her chatting to guests and 30 seconds later she'd be walking you back from snorkelling with an umbrella through a rainstorm. She managed to be everywhere at once, as well as doing the shows at night. Amazing energy!

The shows were well choreographed by DJ - who was another example of remarkable energy and inventiveness. I went snorkelling every day, and was adopted by the staff down there, my husband loves archery and made firm friends with Edo, the GO responsible for the archery range. My daughter is staying with email contact with the GO responsible for the junior club, and met her new best friend, one of the other guests who was at the club. The GO who welcomed us, Min, the Korean PR person, kept an eye on us throughout our stay.

Probably the only fault may be found in the age of some of the rooms, but they are immaculately clean and well cared for.
Despite the Singapore school holidays falling at the same that we were in residence, the resort never felt crowded, and the bar and restaurant staff were always friendly and helpful.
We will definitely be having more family holidays at Club Med!

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
1 review
5 of 5 stars Reviewed June 10, 2014

Myself and my wife and our two young children had a great time at Club Med Bintan. The resort has its own beach which is spectacular. The Spa is very modern with amazing views from the massage rooms. Our children had a great time at the kids club and petit club - they keep the kids excited, entertained and busy with new and fun activities everyday.

Don't miss the buffet too!!

Most of all we found that the people who work here make all the difference, everyone is happy, having fun, enthusiastic and genuinely glad your there. Special thanks to Mei, Christina, Daijiro,
Andie, Mike, Fanny, Hansley,Brendon, Sandra, Jemmi and Roi. You guys were amazing and we look forward to coming back.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
4 of 5 stars Reviewed June 9, 2014

I have just returned from Club Med Bintan with my family and i have to say it was a wonderful experience!
During the way to the Bintan terminal, my boys were asking me to book the next trip and they felt that 4 days 3 nights are too short and they would like to stay longer.

The service was outstanding everyone is very friendy, smilling all the time and the club med team really makes you feel special.

We were impressed by the numbers of activities that you can do on site and that are included in the package.
The variety and the quality of the food were excellent, with some new chef specialties everyday !
Despite the rain during our stay but we are not be affected as the GOs have kept everyone occupied.
We loved the night performances especially the butterfly lovers, fabulous shows, the mini club show and the night party.

The resort is awesome but the only negative point would be the state of the room which is kind of old and can improve on the cleanliness. But that does not bother us as we are out of the room the whole day enjoying the actvities.
Just need a good freshness.

A special thanks to Mel and her team for their sense of service and their hard work. They were always coming to see us to make sure we didn't need anything and always with the biggest smile!
Thanks very much to Ash and Pierre, our favorite GO for their sense of humour and kindness. Ash: My 2 boys love playing soccer with you.

Club Med Bintan is a resort that we would highly recommend the all inclusive formula is amazing and the teams are great.

Cheers

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Club Med Bintan Island

Address: Jl Site A11 | Lagoi, Bintan Utara, Riau Islands Province 12920, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Bintan Island
#1 Luxury Hotel in Bintan Island
#2 On the Beach Hotel in Bintan Island
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Club Med Bintan Island 4*
Number of rooms: 311
Official Description (provided by the hotel):
The Island of Bintan to the south of Singapore is full of history, marked by fallen empires. Its tranquil bays were long used by the Orang Laut pirates as a refuge. This is where Club Med Bintan Island, a haven of tranquility and refinement combining modernity with Asian tradition, now nestles. From the terrace of the Bar, feast your eyes on the mass of lapis-lazuli blue, mother of pearl and emerald, from the pool to the lush gardens. Nearby, Ria Bintan Golf Course is also a golfer's heaven. ... more   less 
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Also Known As:
Club Med Ria Bintan Hotel Bintan
Club Med Bintan Island Riau Islands
Bintan Club Med

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