Stayed for a week and had a great time, from the moment we reached with a great welcome by Mike & his GOs to the departing again by the same great team! No logistic issue as the transfer to/fro ferry terminal to clubmed was handled smoothly.

Rooms were great and located very near to the main block. A variety of food selections and drinks offered, quality was good. Full of sports and social activities by the GOs & and night shows at the theatre.

The kids club GOs were fantastic and we also had a great time with tennis (GO-Kori) and archery (GO-Jayrate).

There is no need to bring tons of clothing (many days and activities requires lots of changing!) as there are washing machines and dryers at each block. Each wash is 30,000 IDR and the dryer will require 2 cycles (2 x 30,000 IDR). Of course, you can always get more clubmed clothing from the boutique.

Overall a great experience and will definitely be back again.

Just back from Club Med Bintan where we spent a week for vacation.
Great atmosphere constantly maintained by friendly GOs throughout the day.
Managers always present and keen on knowing any feedbacks regarding their work.
We left our kid (4 years) at Mini Club, and he had a great time, special thanks to them tooand as they are doing an outstanding job for our young ones.
Food is very good, and a special comment to Korean delights which has left me an excellent impression.
Good place to go, nice beaches, clean sea-water, funny animations during the week.

We couldn't have asked for a better holiday for a family. Our kids never go to kids clubs but on this holiday they couldn't wait to get there each morning. They even went and dined with the GOs at night. The food was all great a good variety each day and plenty of international options.
My only critisism is the snorkling gear was well past its used by date.
We'll definately be going back.

A lot has been said about this property regarding the quality and other aspects and if you are travelling with family and kids you would find some of the reviews too biased on the negative side. I am highlighting some positive and negative points with a hope that some action gets taken on my suggestions

1. We were pleasantly surprised by the courtiesness of the staff right from the GOs to even the housekeeping staff. My kids had a fantastic time at the kids club. Clearly it will be a disservice to others if I mention just a few names, but our experience was that every individual there was very attentive and this made our stay very pleasant. Of the many negatives that this resort may have, the courtiesness and the energy of the staff just wipes most of this away.

2. Food quality is average at best so if your re a foodie with very high standard for food then you should avoid this place. Very little variety for vegetarian guests. Overall food preparation is on the oily side. Morning breakfast - it would help if they have the eggs made to order rather than producing a whole lot of extremely oily omelettes. We had eggs to order on one of the mornings and it was way better than other days.

3. The location and the private beach is excellent. No fault there.

4. Quality of rooms: if you want excellent quality, better stay at Banyan Tree but we were happy with what we had. Anyway we prefer to have a separate room for the kids and for reasons like this we find the clubbed option very affordable. Room cleanliness leaves a big void to be filled.

5. Activities at the club: There is a bunch of it and in our 5 days there we could not try all of them. Remember that you are not at a professional sports academy and enjoY this as a holiday destination.

I will not hesitate to recommend this to my friends with family. There may be better options for others around.